The Icahn School of Medicine at Mount Sinai (ISMMS) is an international leader in medical and scientific training, biomedical research, and patient care. Located in New York City, it is the medical school for the Mount Sinai Health System, which includes seven hospital campuses. ISMMS has more than 6,300 faculty and enrolls more than 1,200 students in MD, MD/PhD, PhD, and MS degree programs, and has more than 2,000 residents and fellows in training throughout the health system. The School is made up of 36 multi-disciplinary research, educational, and clinical institutes and 33 academic departments. The ISMMS vision is to dramatically advance the art and science of medical care through an atmosphere of intense collaborative learning, social concern, and scholarly inquiry. As one of the nation’s leading medical schools, ISMMS has built its reputation on a tradition of groundbreaking education and translational research inspired by visionary leaders, expert faculty, and dedicated trainees. Our progressive curriculum stresses a humanistic and collaborative approach to medical practice and scientific investigation.
Responsibilities of the Position
Reporting to the Senior Associate Dean for Education and Research Administration, the Associate Dean for Enrollment Services will develop and execute a strategic plan for delivering outstanding enrollment services for ISMMS and its students with a student-first service delivery model that effectively coordinates the needs of key stakeholders. Responsibility for the leadership and oversight of the Admissions Operations, Registrar, Bursar, Student Health Insurance program, Financial Aid, and Disability Services areas will be expected of the Associate Dean, in addition to the following:
- provide leadership and guidance in the marketing and recruitment efforts for educational programs in collaboration with program leadership and marketing personnel;
- monitor and disseminate information regarding enrollment services related policy changes originating from all regulatory and accreditation bodies, including but not limited to the U.S. Department of Education, New York State Education Department and Middle States Commission on Higher Education;
- oversee the Institutional Research function to ensure regulatory reports are submitted accurately and on time;
- prepare and disseminate key statistical data that informs program opportunities and changes as well as institutional decision-making on admissions, enrollment, and financial aid;
- partner with Academic Information Technology to evaluate and make recommendations for enhancing technology-based innovations and services; serve as the Business Owner in the evaluation, development, acquisition, and utilization of technology resources related to Enrollment Services;
- oversee the effective implementation, integration and maintenance of the student information system (EMPOWER) and ensure technology is effectively utilized to support policies and procedures in areas of responsibility;
- serve as the key liaison between the student body and Student Health Insurance and Housing;
- prepare and monitor the annual operating budget for Enrollment Services;
- hire, train and provide continuous training and professional development opportunities for Enrollment Services personnel; and
- participate in regional and national conferences as a representative of ISMMS.
Characteristics of the Successful Candidate
A master’s degree and significant documented progressively responsible management experience in higher education administration are required. The ideal candidate will possess strong analytical, interpersonal, written, and oral communication skills; be a proven collaborative decision maker who works well under pressure; possess knowledge of national educational trends, and current research and best practices in the field of medical education; and possess project management skills including the ability to organize, prioritize, manage, and analyze large amounts of data. The successful candidate must maintain a forward-looking vision, possess an unwavering commitment to superior customer service, and be dedicated to developing a cohesive and resourceful team within the Enrollment Services division at ISMMS. Knowledge of the accreditation and compliance environment as well as knowledge of and experience in financial aid and scholarship program planning, organization and administration will be expected of the Associate Dean. Excellent leadership, management, organizational, analytical, negotiation, and conflict management skills are also required. The stakeholders at Mount Sinai indicated that, in addition to the stated academic and educational qualifications being sought in the associate dean, the personal characteristics of that individual that would help ensure success are:
- one who has authority and title and can build consensus, sometimes after decisions have been made;
- one who can manage both up and down;
- a collaborative spirit, willing to share decisions;
- an employee advocate who will provide professional development opportunities for the team;
- one who will take the time to understand all of the academic programs and the unique culture of the School’s program administration and serve as the liaison for all programs;
- one who has a strategic approach and is proactive in reaching out to program administrators;
- one who has an extensive understanding of, and appreciation for, technology and the systems utilized by ISMMS;
- one who is transparent and honest;
- one who understands financial aid rules and regulations and the importance of compliance with federal and state regulations;
- one who understands or can get up to speed quickly about the financial aid environment in U.S. medical schools;
- one who is a diversity advocate;
- one who understands marketing and communications;
- one who will continue to foster the close-knit environment at ISMMS;
- one who has excellent soft skills and is politically savvy;
- a “hands on” manager who is process oriented with excellent operational skills and the desire to continue to provide excellent customer service to all constituents;
- one who is resourceful, flexible, and creative, with the desire to build the team rather than merely manage the team and be willing to hold the team accountable as well as provide leadership opportunities for them;
- one who understands the individual program goals and has the ability to move staff toward those goals;
- one who understands that the School is part of a large Health System, and successfully operates in this unique environment that differs from many traditional higher education institutions;
- one who understands, or is curious about, the medical school landscape and wants to become part of the national dialog with medical schools;
- one who can thrive with autonomy and has the ability to create, recommend, and implement solutions in a fast-paced environment;
- one who is accessible to students and will respond appropriately to their concerns in collaboration with senior leadership;
- one who understands that this is a stressful environment for students and will work to improve efficiencies and communications via technology for students;
- one who will work to continue to improve services to students enrolled in all programs;
- one who is willing to review current practices in all enrollment service areas to determine if some processes can be centralized or streamlined;
- one who is proactive rather than reactive and will inform the senior associate dean of policy or regulation changes and make recommendations accordingly;
- one who has the ability to embrace and understand the technology currently in use and who will be creative and cost-sensitive in recommending future technology solutions while maintaining a collaborative relationship with the Academic IT team;
- one who will leverage the expertise of the current enrollment services team members who are experienced in their specific areas and who will coach them and provide succession planning in the future; and
- one who thrives in an atmosphere of continual change.
History of the Position
The position was formerly titled Senior Director of Enrollment Services and Student Information Services and has been restructured and elevated to include a renewed emphasis on data gathering, analysis, reporting, and presenting in order to make data-driven enrollment decisions. Supervisory responsibility will continue to include the Enrollment Services areas of Admissions Operations, Registrar, Bursar, Student Health Insurance program, Financial Aid, and Disability Services. The overall enrollment at the School has grown through the years with the addition of several new master’s level programs and joint MD/MS programs; therefore, much more emphasis will be placed on strategic, data-driven, proactive decisions being made for the delivery of outstanding services to all students. The associate dean will be expected to prepare and disseminate key statistical data that informs program opportunities as well as provides leadership and guidance in the marketing and recruitment efforts for educational programs by collaborating with program leadership and marketing personnel.
Likely Opportunities, Priorities, and Challenges of the Position
The associate dean should be a skillful administrator with leadership presence who reaches out to the greater ISMMS community, one who is a strategic thinker and manager with the ability to connect people by providing the necessary data to support recommended changes in practice or service enhancements with an approach that is welcoming and confident. It is equally important for the associate dean to be a hands on participant in the work. Some of the more complex issues in the enrollment area (e.g., medical student financial/loan indebtedness) will require the associate dean to become a subject matter expert to ensure the information and recommendations shared with institutional leadership is timely and accurate. The customer service functions of the division are of critical importance and success in this position will be reliant upon the successful candidate’s ability to lead the entire team to be responsive to all student needs and requests, while effectively coordinating the needs of the key institutional stakeholders.
While data and technology skills and an understanding and appreciation of the needs of the various academic programmatic areas will be absolutely critical, leadership, collaboration, and communication expertise were noted as equally important skills for the position. The Mount Sinai environment is one in which faculty and staff are relationship builders, so it will be critical to find an individual who has an affinity for relationship building, clear and positive communication, and a desire to be highly collaborative and transparent with all constituents, particularly with students. A strong manager/influencer who can mentor the staff will do well to listen carefully to colleagues throughout the School and to ensure that time and attention are paid to the leadership of all programs.
Measures of Success for the Position
By the close of the Associate Dean’s first year at ISMMS, the following items will define success. The Associate Dean for Enrollment Services will have:
- forged strong working partnerships with key Enrollment Services reports and all stakeholders within ISMMS;
- formed an effective Enrollment Services division that serves as a source of information and insight into the student experience, works collaboratively to identify obstacles that students encounter, and generates community-wide approaches that advance change;
- collaborated with the Office of Academic Informatics & Technology to leverage technology resources that enhance the experience of students and other key stakeholders;
- utilized data sources to design and create reports and presentations to assist in the leveraging of financial aid funding;
- become a subject matter expert in key focus areas (e.g., student financial/loan indebtedness); and
- engaged in transparent information sharing designed to keep all reporting units, as well as the School community at-large, well-informed of strategic priorities and progress.
Since it opened in 1968, ISMMS has become a world-class leader in medical education, research, and patient care. ISMMS is currently led by Dennis S. Charney, MD, Anne and Joel Ehrenkranz Dean, ISMMS, and President for Academic Affairs, Mount Sinai Health System. Key highlights of ISMMS and the Mount Sinai Health System include:
- named #1 among “Top 12 Hospitals and Health Systems” by DiversityInc. in 2018
- the School is made up of 36 multidisciplinary research, educational, and clinical Institutes and 33 academic Departments
- annual budget of $2.7 billion
- named 4th among “World’s Most Innovative Companies in Data Science” by Fast Company magazine in 2016
- more than 6,369 full-time, part-time, and voluntary faculty
- 5,640 people employed full-time by the School (excluding faculty)
The Icahn School of Medicine at Mount Sinai (ISMMS), nurtures creative minds and encourages bold thinking to fundamentally change the face of medicine. ISMMS is dedicated to helping students become world-class physicians and scientists. They will receive personal support as well as individualized clinical, scientific, and educational opportunities to help them improve the lives of patients and communities.
ISMMS is the medical and graduate school for the Mount Sinai Health System, the largest health care network in New York, where students are exposed to unparalleled opportunities in science and medicine. The goal is to help students become leaders in their fields of study and change agents who will revolutionize the biomedical sciences, clinical care, and public health.
Situated at the intersection of East Harlem and the Upper East Side, ISMMS shares an eight square block radius with The Mount Sinai Hospital, integrating academic and clinical excellence in a one-of-a-kind setting, New York City. NYC offers a level of diversity unlike any other city in the world and gives students the unique opportunity to interact and share experiences with people of every cultural background.
Through a culture of innovation and deep respect for the diversity of backgrounds and ideas, the mission of the ISMMS is to advance medicine through unrivaled education, research, clinical care, and outreach in the many diverse communities it serves.
Ranked among the nation’s top medical programs by U.S. News and World Report, ISMMS prepares students for the immediate challenges and future opportunities of practicing medicine and biomedical research.
The School’s Medical Education program is built on a foundation of scientific and clinical expertise. Students have the flexibility to individualize their curriculum to allow them to pursue endeavors meaningful to their fields of interest, including scholarly years and specialty programs. The program is progressive and designed to maximize learning using the most technologically advanced, science-based education. Students have the opportunity to work with esteemed faculty, practice and promote rigorous scholarship, self-expression, discovery, and service to the community. ISMMS is dedicated to helping students pursue medical ambitions within a highly collaborative learning environment.
The Graduate School of Biomedical Sciences prepares its graduates for a rewarding career by offering a number of top-ranked PhD, Master’s, Dual-Degree, and Specialty programs for students looking to make strategic and meaningful connections between science, medicine, education, and health care delivery.
PhD students receive a solid foundation in core sciences, biostatistics and research methods, from nationally recognized researchers and have the opportunities to develop and conduct research under their guidance.
Among the Dual-Degree programs, the MD/PhD Program provides the training needed to succeed as a physician scientist. The program is self-directed, allowing students to choose their own multidisciplinary training area, curriculum, and thesis research. Training begins with a laboratory rotation of the student’s choice during the summer before the first year of medical school.
The Graduate School’s seven Master’s Degree programs span the basic, clinical and applied sciences, along with public health and healthcare leadership education and training. These programs help to translate and transfer research from the lab into practice and policy.
About New York, NY
Icahn School of Medicine at Mount Sinai is located in New York City, the most populous city in the United States. Located at the southern tip of the state of New York, the city is the center of the New York metropolitan area. A global power city, New York City has a powerful impact on commerce, finance, media, art, fashion, research, technology, education, and entertainment—its fast pace defining the term “New York minute.” Home to the headquarters of the United Nations, New York is an important center for international diplomacy and has been described as the cultural and financial capital of the world.
Situated on one of the world’s largest natural harbors, New York City consists of five boroughs, each of which is a separate county of New York State. The five boroughs—Brooklyn, Queens, Manhattan, the Bronx, and Staten Island—were consolidated into a single city in 1898. With a census-estimated 2015 population of 8,550,405 distributed over a land area of just 305 square miles, New York is the most densely populated major city in the United States. The city and its metropolitan area constitute the premier gateway for legal immigration to the United States, and as many as 800 languages are spoken in New York, making it the most linguistically diverse city in the world.
Many districts and landmarks in New York City have become well known, and the city received a record 56 million tourists in 2014, hosting three of the world’s 10 most visited tourist attractions. Several sources have ranked New York as the most photographed city in the world. Times Square, iconic as the world’s “heart” and its “crossroads,” is the brightly illuminated hub of the Broadway Theater District, one of the world’s busiest pedestrian intersections, and a major center of the world’s entertainment industry. The names of many of the city’s bridges, skyscrapers, and parks are known around the world. Anchored by Wall Street in the Financial District of Lower Manhattan, New York City has been called both the most economically powerful city and the leading financial center of the world. The city is also home to the world’s two largest stock exchanges by total market capitalization: the New York Stock Exchange and NASDAQ. Providing continuous 24/7 service, the New York City Subway is one of the most extensive metro systems worldwide, with 469 stations in operation. New York City’s higher education network comprises over 120 colleges and universities.
For more information, visit the Greater New York Chamber of Commerce at https://www.chamber.nyc/board.php
Strategic Plan 2017
Mount Sinai – Boldly Expanding the Frontier of Science and Medicine
As Dean of the Icahn School of Medicine at Mount Sinai, Dean Charney oversees the development, dissemination, and implementation of the School’s strategic plans. These plans detail how ISSMS plans to further advance medicine through research and education.
The Guiding Principles are:
- Take advantage of the size and excellence of the Mount Sinai Health System
- Establish unrivaled excellence in medical and graduate education
- Anticipate and fund new areas of research that will result in discovery of novel approaches to disease diagnosis and treatment
- Invest further in current areas of excellence
- Power an “Engine of Discovery” to create more IP, more collaborations with Industry, and more Mount Sinai companies
For a detailed look at the ISSMS strategic plan, visit the website at https://icahn.mssm.edu/files/ISMMS/Assets/About%20the%20School/Leadership/ISMMS-Strategic-Plan-2017-Final.pdf
Dr. Dennis Charney
Dean of ISMMS
Dennis S. Charney, MD, is Anne and Joel Ehrenkranz Dean of the Icahn School of Medicine at Mount Sinai and President for Academic Affairs for the Mount Sinai Health System. He is also a world expert in the neurobiology and treatment of mood and anxiety disorders, making fundamental contributions to the understanding of the causes of human anxiety, fear, depression, and resilience, and the discovery of new treatments for mood and anxiety disorders.
Dr. Charney was recruited to Icahn School of Medicine at Mount Sinai in 2004 as Dean of Research. In 2007, he became the Dean of the School and Executive Vice President for Academic Affairs of the Medical Center. In 2013, he was additionally named President for Academic Affairs for the Health System.
Under Dr. Charney’s leadership, the Icahn School of Medicine has risen to a rank of 13th among U.S. medical schools in National Institutes of Health (NIH) funding, and the School consistently ranks at the top of funding per faculty member from the NIH and other sources. With a long track record of strategic recruitments across the biomedical sciences and in genomics, computational biology, entrepreneurship, and information technology, Mount Sinai has cultivated a supercharged, Silicon Valley-like atmosphere in the academic setting. In 2009, the Icahn School of Medicine received the Spencer Foreman Award for Outstanding Community Service from the Association of American Medical Colleges.
Learn more about Dr. Charney: https://icahn.mssm.edu/about/leadership/dean-charney
Dr. David Muller
Dean for Medical Education
David Muller, MD, received his B.A. from Johns Hopkins University and his M.D. from New York University School of Medicine. He completed his Internship and Residency in Internal Medicine at The Mount Sinai Medical Center, where he spent an additional as Chief Resident. Upon completing his training Dr. Muller co-founded and directed the Mount Sinai Visiting Doctors Program. Visiting Doctors is now the largest academic physician home visiting program in the country. In May 2005 Dr. Muller was appointed Dean for Medical Education. His honors include the Department of Medicine’s Ruth Abramson Humanism in Medicine Award in 2005, induction into the Gold Humanism Honor Society in 2004, and the Casita Maria Community Builder Award in 2002. Dr. Muller is Associate Professor of Medicine and Medical Education and is a Fellow of the New York Academy of Medicine.
Dr. Marta Filizola
Dean for the Graduate School of Biomedical Sciences
Marta Filizola, PhD, is the Sharon & Frederick A. Klingenstein-Nathan G. Kase, MD Professor and the Dean of the Graduate School of Biomedical Sciences. She is a dedicated leader in computational biophysics of membrane proteins with over 20 years of experience in the application of methods of computational and theoretical chemistry to biochemical and biomedical problems, as well as to rational drug design. A native of Italy, Dr. Filizola received her Bachelor’s and Master’s degrees in Chemistry from the University Federico II in Naples. She earned her PhD in Computational Chemistry from the Second University of Naples, though conducting most of her doctoral studies at the Department of Chemical Engineering of the Polytechnic University of Catalonia in Barcelona, Spain. She went on to earn a postdoctorate in Computational Biophysics from the Molecular Research Institute in California. Dr. Filizola is the author of several patents and over 100 publications in the field of computational biophysics.
Ms. Phyllis Schnepf
Senior Associate Dean for Education and Research Administration
Phyllis Schnepf, MS, has held senior leadership positions at both The Mount Sinai Hospital and Icahn School of Medicine at Mount Sinai (ISMMS).
From 1982 through 2006, Ms. Schnepf served in progressively senior roles at The Mount Sinai Hospital. During that time, she was responsible for a broad range of departments, including clinical ancillary services, non-clinical support services, supply chain, security, quality, risk, and regulatory affairs. Her final position at the hospital was Senior Vice President of Hospital Services.
In 2007, Ms. Schnepf was appointed Associate Dean for Education Administration at ISMMS and was later promoted to her current role as Senior Associate Dean for Education and Research Administration. In this position, Ms. Schnepf is responsible for the financial management of educational activities at ISMMS, including Undergraduate Medical Education and the Graduate School of Biomedical Sciences, and oversees ISMMS’s enrollment and accreditation activities. In addition, Ms. Schnepf is also responsible for the administrative offices that support the basic science and clinical/translational research activities at ISMMS. She also directs ISMMS’s Office for Global Operations, emergency preparedness program, and trainee housing.
The Academic Program
The Icahn School of Medicine at Mount Sinai (ISMMS) is a global leader that boasts an acclaimed faculty and is top-ranked by leading organizations in research funding, innovations, and diversity. The physicians and scientists of tomorrow are trained while breakthrough research and multidisciplinary clinical care is provided.
The Icahn School of Medicine at Mount Sinai (ISMMS) is staffed by a diverse team of enthusiastic, dedicated generalists working in concert with specialists in every field of medicine and research, including such ground-breaking arenas as Genomics and Personalized Medicine. Whether their interests lie in Pediatrics, Developmental and Regenerative Biology, Neurology, Emerging Pathogens, or other cutting-edge medical areas, at ISMMS, students enter a world of clinicians, scientists, and technicians who come together to form an assemblage of imaginative minds, devoted teachers, attentive doctors, and exacting researchers who look at the world of medicine from a range of perspectives, and who come not just from around the country and around the world, but also from many walks of life.
To view the many clinical and basic sciences departments, and the divisions associated with them, click on the link: https://icahn.mssm.edu/about/departments
- 561 medical students
- 95 MD/PhD students
- 279 PhD students
- 356 master’s degree students
- 601 Postdoctoral Fellows
- A diverse pool of students
- MD Students:
- Women: 50 percent
- Underrepresented in Medicine/Science : 17.1 percent
- Age range: 21 to 36
- Graduate Students
- Women: 63 percent
- Underrepresented in Medicine/Science: 19.9 percent
- Age range: 21 to 60
- MD Students:
Application and Nomination
Review of applications will begin immediately and continue until the position is filled. To apply for this position please click on the Apply button, complete the brief application process, and upload your resume and position-specific cover letter. Nominations for this position may be emailed to Kendra E. Dane at email@example.com. Applicants needing reasonable accommodation to participate in the application process should contact Spelman Johnson at 413-529-2895.
Visit the Icahn School of Medicine at Mount Sinai website at: https://icahn.mssm.edu/
The Mount Sinai Health System is an equal opportunity employer. We promote recognition and respect for individual and cultural differences, and we work to make our employees feel valued and appreciated, whatever their race, gender, background, or sexual orientation.