The Opportunity

Founded in 1834 in New Orleans, Tulane University is one of the nation’s leading educational and research institutions offering degrees in the liberal arts, science and engineering, architecture, business, law, social work, medicine, and public health and tropical medicine. Enrolling over 13,500 students, both graduates and undergraduates, Tulane students represent all 50 states and more than 40 foreign countries. Tulane’s main uptown campus of 110 acres includes over 90 buildings and houses the majority of its schools and colleges. The Tulane University Health Sciences Center in downtown New Orleans includes the School of Medicine, School of Public Health and Tropical Medicine, the Tulane Medical Center, the School of Social Work, and Technology Services, while the Tulane National Primate Research Center is located in Covington, Louisiana. With 4,400 full-time employees, Tulane is one of the largest employers in New Orleans and is dedicated to attracting and retaining the very best faculty, staff, and students.

The Position

Role of the Associate Vice President, Human Resources and Institutional Equity for Tulane University

Reporting to the vice president and deputy chief operating officer, the associate vice president, human resources and institutional equity (AVP) is responsible for leading the organization in the design, development, and implementation of programs, services, and systems according to established standards and metrics as well as insuring productive business partnerships with university constituents. This includes the leadership management of the following areas: Benefits, Compensation, Employee Engagement, Employee Relations, HR Accounting, HR Information Systems, Institutional Equity, Learning and Organizational Development, Payroll, Records, and Talent Acquisition. As a positive, contributing member of the Human Resources & Institutional Equity (HR&IE) executive leadership team, the AVP ensures continuous improvement of HR&IE processes and procedures and works collaboratively with leadership team members to set and achieve the strategic direction of HR&IE.

Additional responsibilities of the AVP include:

  • As the management leader of HR&IE, ensure functional excellence in the design, development, and implementation of HR&IE programs, services, and systems. Drive HR&IE to be a strong service-oriented and compliant organization for Tulane.
  • As a member of the HR&IE Executive Leadership Team, partner with team members to jointly:
    • set the strategic direction of HR&IE;
    • develop, prioritize, structure, and define roles for continuous quality improvement and customer service programs that implement the HR&IE strategic direction;
    • define the processes, procedures, and metrics that guide the work of HR&IE;
    • develop, recommend, and review enhancements to Tulane policy as appropriate;
    • ensure customer satisfaction with all HR&IE programs, services, and systems;
    • maintain an awareness of the financial health of the University and act in accordance with University guidelines;
    • coach, review, and evaluate all HR&IE staff as appropriate;
    • accept other duties as assigned.
  • As the leader of the management team for HR&IE, select, train, monitor and evaluate direct reports.
  • Develop a strong understanding of the University structure and finances in order to create a highly effective department for the institution; build good relationships with the management team and employees at all levels.
  • Oversee budget for HR&IE department along with the fringe benefit budget for the University.

History of the Position

The previous associate vice president  served in this role for just over two years before being promoted to serve as Tulane’s first vice president and deputy chief operating officer in January 2020.  The leadership has worked to change the culture of human resources to one of strong customer service and open communication. The department has made significant improvements over the last few years. Tulane wants to see continued innovation and ambitious goal-setting with the new associate vice president striving to take the department to the next level.

Opportunities and Challenges of the Role

The new AVP will encounter the following opportunities and challenges.

  • The new AVP is following in the footsteps of a very strong leaderwho will now be overseeing this department. The onboarding and continued support for this new AVP will be provide for new ideas in a supportive environment, ensuring the new AVP will be well-positioned for success.
  • Tulane has high expectations for this position. The new AVP must understand and embrace the work ethic and culture of Tulane, learning to thrive in a fast-paced environment.
  • While great progress has been made with the department and its work within the institution, some individuals on campus still do not believe they need to work with HR. The new AVP will need to break through those barriers to create ways the HR department can effectively work with those individuals/departments.
  • Tulane is a complex institution; the new AVP will need to take the time to learn the campus and the needs and nuances of each of the schools and the departments. This knowledge will inform all decisions regarding changes in policies and new initiatives.
  • The new AVP should build upon the recent changes and successes over the last two years and endeavor to continue to improve the department to one of excellence in service throughout all HR functions.
  • It will be important to employ innovative strategies to not only enhance diversity and inclusion throughout the workforce, but also provide programs to support Tulane’s diverse hires.
  • The campus is hungry for a strong, comprehensive professional and organizational development program. An opportunity exists to create a successful program to educate, train, and empower staff while also establishing a pipeline for career opportunities for employees.
  • HR&IE will be considering a new software system in the near future. The AVP will need to usher in this process, gaining critical buy in and seeing this change through to a successful implementation.
  • Returning to campus after COVID will require a reimagining of how working remotely will be managed.
  • The AVP will need to work to refresh the compensation study and continue to review the institution’s staffing needs, job descriptions, and benefits. Tulane would like to review their healthcare benefits and create a narrow network utilizing Tulane’s own medical facilities.

Measures of Success

At an appropriate interval after joining Tulane, the following will define initial success for the AVP:

  • the AVP has built productive and collaborative relationships across the institution;
  • Tulane is a very complex institution and the new AVP will have taken the time to learn the institutional culture and key stakeholders;
  • the HR&IE team is both equipped and empowered to handle situations that arise without the need to consult with senior leaders in the area at all times;
  • the institution feels well-supported by the HR&IE department through clear, effective communication, good rapport, and swift responsiveness to all University stakeholders;
  • the AVP has assessed the human resources organizational structure, department functions, and made recommendations for improvement by bringing forward new and innovative ideas and identifying opportunities for greater consistency;
  • there is a demonstrated increase in the number of diverse middle and senior managers;
  • HR&IE is poised to be playing a larger role in the recruitment and retention of “world-class employees;”
  • the department is viewed as highly service-oriented, one that people turn to for help and direction;
  • the new AVP will have infused a fresh perspective into HR&IE focused on innovation and the highest standards of service across all HR functions;
  • the AVP will be seen as an engaging and charismatic leader; a visible and highly accessible advocate for staff;
  • work has been done to expand the organizational development series;
  • the system software change is being actively discussed;
  • the AVP will be working to update the annual review process and have reviews better tied into the merit process; and
  • the AVP is working to develop healthcare benefits around Tulane’s medical network.

Qualifications and Characteristics

The successful candidate will have a bachelor’s degree and a minimum of 15 years of diverse human resources experience in positions of increasing responsibility from individual contributor positions to senior management and leadership positions. An advanced degree in Human Resource Management, Business Administration, or related field is preferred. Candidates must have broad working knowledge of HR functions including regulatory and legal aspects and experience managing and developing HR professionals performing a variety of HR functions. A flexible management style that can adapt to varying and diverse situations as needed to achieve stated goals; the ability to lead large cross-functional teams; the ability to exercise considerable judgment and discretion in establishing and maintaining good working relationships; as well as the ability to maintain confidentiality and be objective in all situations are all desired qualities of the next AVP. In addition, successful candidates will have excellent oral and written communication skills with the ability to interact professionally with individuals and groups at all levels; possess strong problem solving skills; and demonstrate sound judgement in decision making and follow through on commitments.

In addition to the stated qualifications and characteristics, Tulane stakeholders identified the following characteristics as important for the associate vice president, human resources and institutional equity position (in no particular order):

  • demonstrated commitment to the value of diversity, equity, and inclusivity in all human resources functions;
  • proven ability in the design, implementation, management, and review of human resources functions;
  • possess a goal-oriented, forward-thinking, data-driven approach to generating measurable outcomes and assessments of services;
  • must thrive in a fast-paced, team environment forging strong partnerships through consistent follow-through, responsiveness and a collaborative approach;
  • a strong communicator with the ability to support a wide variety of human resources functions and to work closely with faculty and staff to support their human resources-related questions and needs;
  • a leadership style that is inclusive, empowering, and approachable with a keen sense of service to the entire institution;
  • political savvy and possessing the skills to de-escalate polarizing conflicts and issues;
  • adept at developing and empowering HR staff to solve problems and provide quality customer service;
  • demonstrated experience successfully planning and implementing effective professional and organizational development strategies;
  • strong interpersonal skills and the executive presence to build and cultivate influential and credible relationships across the organization;
  • a seasoned, dedicated professional of impeccable integrity and high ethical standards that inspires trust in others;
  • a systems thinker, creative problem solver, strategic risk taker and confident decision-maker;
  • able to think outside the box, generate innovative solutions to complex problems, set priorities to achieve objectives and manage multiple projects concurrently
  • possess strategic change management skills coupled with strong organizational development abilities;
  • ability to be transparent in acknowledging issues and prioritizing solutions and resources;
  • experience leading change processes in a complex environment;
  • strategic thinking and planning process experience who is involved with professional associations and possess an understanding of national perspectives and best practices in human resources.
  • able to engage others and listen attentively to assimilate information and learn about the Tulane environment, the needs of each school/department, and its work culture;
  • a strong supervisor who clearly communicates expectations, delegates effectively, and supports professional development and lifelong learning;
  • highly collaborative—able and willing to establish credibility with all constituencies through excellent listening, communication, and relationship-building skills.

Overview of the Office of Human Resources and Institutional Equity

The Offices of Human Resources and Institutional Equity have merged to strengthen efforts in honoring and advancing diversity. HR&IE has embarked upon a transformational journey to establish a new approach to fostering a diverse and inclusive community for all Tulanians. HR&IE will accomplish this through innovative educational programs, by piloting a conflict resolution program, as well as offering a higher level of service as we continuously improve processes which promote diversity to ensure our environment is discrimination, harassment and retaliation free.

As such, the Institutional Equity team is offering new and innovative educational and training programs on a broad range of topics including diversity in recruiting, civil treatment education, unconscious bias, as well as sexual harassment prevention and discrimination education to learn how to recognize, respond, and report incidents.

HR&IE is also piloting a conflict resolution program to the Tulane community. The goal of this program is to build a workplace environment that is enriched by our differences. The program is designed to encourage the Tulane community to take a positive and proactive approach to resolving conflicts and disputes in the workplace. This program will create opportunities for staff and faculty to have difficult conversations, to be heard and better understood, and to build a common foundation for moving forward because we believe our differences make us stronger.

To further our commitment to excellence through diversity, we are improving our processes to make it easier to reach our affirmative action goals through increased communication, sharing best practices and by streamlining the search waiver process. Our goal is to provide a higher level of service while demonstrating our commitment to recruit and retain a diverse workforce.

Finally, HR&IE remains dedicated to ensuring the Tulane community is discrimination, harassment, and retaliation free. In partnership with the Presidential Commission on Race and Tulane Values, HR&IE will be releasing annual reports to gauge progress on incidents received and investigated. When a concern is reported, it is thoroughly investigated. HR&IE has an experienced investigation team in place to inform, educate, and support all participants through this process.

Institutional Equity

Purpose

Institutional Equity (IE) is dedicated to advancing Tulane’s commitment to fair and equitable treatment of all members of the university community in employment and educational opportunities by providing consultative, investigative, and educational services. Increasing diversity on campus and maintaining a harassment free environment are IE’s top priorities.

IE has embarked upon a transformational journey to establish a new approach to fostering a diverse and inclusive community for all Tulanians. IE will accomplish this through innovative educational programs, by introducing a conflict resolution program, as well as offering a higher level of service as we continuously improve the processes that promote diversity and help ensure the Tulane environment is discrimination, harassment and retaliation free.

Education & Training Programs

The Institutional Equity team provides educational programs available to staff and faculty, as part of Tulane’s commitment to fostering and maintaining a diverse working and learning environment. The IE team are offering new and innovative programs on a broad range of topics including diversity in recruiting, civil treatment education, unconscious bias, as well as sexual harassment and discrimination prevention education to learn how to recognize, respond and report incidents.

Conflict Resolution Program

Tulane is committed to building a cohesive, collaborative environment which fosters mutual respect and understanding between individuals and is enriched by its differences. The conflict resolution program offers consultation and training as an alternative approach to resolving conflict in an informal manner. The process is impartial, objective, and aims to address conflict at the earliest opportunity.

Affirmative Action Program & Recruiting for Diversity

Tulane values diversity in recruiting. As a federal contractor, one way IE demonstrates its support is through compliance with the Equal Opportunity and Affirmative Action regulations issued by the Office of Federal Contract Compliance Programs (OFCCP), including identifying job groups where underutilization occurs, establishing affirmative action goals for those job groups, and making good faith efforts to achieve those goals.

Investigation Process

Mission

To succeed by delivering high quality, innovative, and effective Human Resources programs and services through an engaged, fair, and respectful work culture which recognizes, rewards, and values the contributions of all employees while complying with university policies, best practices, and the law.

Vision

To collaborate with Tulane University leaders and community to identify, attract, and retain an innovative, well-qualified, and diverse faculty, staff, and student employees who will advance the University’s mission.

Values

  • Integrity: We embrace and uphold the highest standards of personal and professional ethics, honesty and trust.
  • Diversity: We commit to steward an inclusive environment in which diverse opinions and beliefs are a part of and enrich our professional, student, and personal experiences.
  • Responsibility: We are responsible to fulfill our commitments to colleagues and clients with a clear understanding of the urgency and accountability inherent in those commitments.
  • Respect: We will treat everyone with uncompromising and unwavering deserved respect, civility, and fairness.
  • Collaboration: We work as a team and share knowledge for continuous improvement personally and professionally with a commitment to life-long learning.
  • Empowerment: We are empowered to deliver operational excellence and second-to-none customer service through innovation and leadership at all levels.

Leadership of the division

Shantay N. Bolton, Vice President, Deputy Chief Operating Officer

Dr. Shantay Bolton is currently the vice president and deputy chief operating officer at Tulane University, with responsibility for leading major strategic projects, providing functional direction to units reporting to the senior vice president/chief operating Officer (Sr. VP/COO), leading administrative policy review and development, and serving as chief advisor to the Sr. VP/COO.

Previously Dr. Bolton also held roles as vice president of human resources and institutional equity, associate vice president of human resources, and assistant vice president of HR strategic initiatives at Tulane, as well as vice president of HR at Tuskegee University. Dr. Bolton has more than 17 years of experience in human resources, implementing leadership development programs, employee engagement, talent management, and strategic training projects through organizational development.

She has recognized strengths in leading strategic organizational change, transformative HR process improvement, and human capital capacity building to enhance team performance.

Jason Chretien, Interim Associate Vice President, Human Resources & Institutional Equity

Jason Chretien is the senior assistant vice president of human resources, but is currently serving as the interim AVP. In this role, he oversees the functions of Payroll, Human Resources Information Systems (HRIS), Learning & Organizational Development, Human Resources Accounting and the International Tax Office (ITO). In his 25 years with Tulane University, he has held multiple roles in Finance and Technology Services. This combination of roles has developed a unique perspective that leverages operational aspects of Human Resources and Finance while intermixing technology solutions to solve operational challenges.

Chretien holds a BA in Accounting and MS in Tax Law. He also serves as chairman of the board for the Tulane Loyola Federal Credit Union.

 

Institution & Location

INSTITUTION: AN OVERVIEW

Institutional History

Tulane University, founded in 1834, is one of the most highly regarded and selective independent research universities in the United States. A member of the prestigious Association of American Universities, it takes pride in being a part of this select group of universities with “preeminent programs of graduate and professional education and scholarly research.” The schools and colleges offer undergraduate, graduate, and professional degrees in liberal arts, science and engineering, architecture, business, law, social work, medicine, and public health and tropical medicine. Tulane educates approximately 13,500 students at the undergraduate and graduate levels.

Tulane’s uptown campus includes 110 acres and 89 buildings, housing the majority of its schools and colleges. The downtown campus has several divisions: School of Medicine, School of Public Health and Tropical Medicine, School of Social Work, and Tulane Medical Center. The downtown campus also houses many of Tulane’s non-academic offices such as Advancement, Government Relations, Human Resources, Internal Audit and Information Technology. The North Shore campus is home to the Tulane National Primate Research Center in Covington, La.

The School of Professional Advancement has a satellite campus in Elmwood Business Park in Jefferson Parish, LA. The F. Edward Hebert Research Center, near Belle Chasse, LA, provides research facilities in medicine and environmental, behavioral, and computer sciences. The A. B. Freeman School of Business offers Executive and Professional MBA programs at its satellite campus in Houston, Texas.

Research in many disciplines has flourished at Tulane through the establishment of centers such as the Newcomb College Institute, the Roger Thayer Stone Center for Latin American Studies, the Middle American Research Institute, the Tulane/Xavier Center for Bioenvironmental Research, the Murphy Institute, the Tulane Cancer Center, the Tulane Center for Gene Therapy, and the Newcomb College Center for Research on Women. The university is ranked by the Carnegie Foundation for the Advancement of Teaching as a university with “very high research activity.” Of more than 4,300 higher educational institutions rated by the foundation, Tulane remains in a prestigious category that includes only two percent of universities nationwide. Tulane strives to connect its values and mission to the needs of the city of New Orleans, the state, and the nation.

The undergraduate experience is marked by close student-faculty interaction, a variety of campus programs, and a diverse student body representing all 50 states and more than 40 different countries. Tulane undergraduates have full-time faculty teaching them right from the start.

With over 5,000 employees, Tulane is the largest employer in New Orleans. The university is dedicated to attracting and retaining the very best faculty, staff, and students as it moves forward toward its goal of universal recognition as one of the world’s preeminent educational and research institutions.

Tulane University is accredited by the Commission on Colleges of the Southern Association of Colleges and Schools to award associate, baccalaureate, master’s, doctorate, and professional degrees.

New Orleans, LA

New Orleans is a major U.S. port and the largest city and metropolitan area in the state of Louisiana. With a population of approximately 400,000, New Orleans is famous for its cuisine, its music (particularly as the birthplace of jazz), and its annual celebrations and festivals, most notably Mardi Gras. The city is often referred to as the “most unique” in America.

New Orleans is located in southeastern Louisiana, straddling the Mississippi River. New Orleans is world-famous for its abundance of unique architectural styles that reflect the city’s historical roots and multicultural heritage. Though New Orleans possesses numerous structures of national architectural significance, it is equally, if not more, revered for its enormous, largely intact (even post-Katrina) historic built environment.

Many styles of housing exist in the city, including the shotgun house (originating from New Orleans) and the bungalow style. Creole townhouses, notable for their large courtyards and intricate iron balconies, line the streets of the French Quarter. Throughout the city, there are many other historic housing styles: Creole cottages, American townhouses, double-gallery houses, and raised center-hall cottages. St. Charles Avenue is famed for its large antebellum homes. Its mansions are in various styles, such as Greek Revival, American Colonial, and the Victorian styles of Queen Anne and Italianate architecture. New Orleans is also noted for its large, European-style Catholic cemeteries, which can be found throughout the city.

For more information about the city, visit the New Orleans Chamber of Commerce website: http://neworleanschamber.org/.

Mission Statement

Tulane’s purpose is to create, communicate, and conserve knowledge in order to enrich the capacity of individuals, organizations, and communities to think, to learn, and to act and lead with integrity and wisdom.

Tulane pursues this mission by cultivating an environment that focuses on learning and the generation of new knowledge; by expecting and rewarding teaching and research of extraordinarily high quality and impact; and by fostering community-building initiatives as well as scientific, cultural, and social understanding that integrate with and strengthen learning and research. This mission is pursued in the context of the unique qualities of its location in New Orleans and its continual aspiration to be a truly distinctive international university.

Key Initiatives

President Fitts is building a new Tulane. He is boosting the university’s life-saving, world-changing research, transforming its student experience, and creating the infrastructure and financial stability that support both. He is also dedicated to increasing the university’s diversity and honoring the contributions of people from all races and cultures who have made Tulane what it is today and what it will be in the future.

  • Enhancing the Student Experience: President Fitts is creating a campus that will fuel learning, collaboration and community.
  • Honoring and Advancing Diversity: The Presidential Commission on Race and Tulane Values is committed to fostering a racially diverse, inclusive community for all Tulanians.
  • Promoting Pioneering Research: President Fitts believes working across disciplines to pursue groundbreaking discoveries has the most significant global impact.
  • Ensuring Financial Stability: Under President Fitts”s leadership, Tulane has shattered fundraising records year after year since launching Only the Audacious: The Campaign for an ever bolder Tulane.

For a detailed look at the initiatives, please visit https://president.tulane.edu/key-initiatives

Academic Programs

The creation, communication, and conservation of knowledge is the core mission of any university; however, Tulane University also places the holistic development of each student, as an individual, at the heart of that mission. Students select degree programs in architecture, business, law, liberal arts, medicine, public health and tropical medicine, the sciences and engineering, and social work. These world-class educational and research programs define Tulane, as does its unique relationship to the culturally rich and diverse city of New Orleans, which informs and inspires its scholarship and enhances the academic experience of its students.

Schools and Colleges

  • School of Architecture
  • B. Freeman School of Business
  • School of Professional Advancement
  • School of Law
  • School of Liberal Arts
  • School of Medicine
  • Newcomb-Tulane College
  • School of Public Health and Tropical Medicine
  • School of Science and Engineering
  • School of Social Work

Tulane Rankings

  • Tulane University was twice named by Kaplan/Newsweek’s college guide as one of the 25 “Hot Schools” in the nation in 2002 and 2008.
  • According to S. News & World Report, Tulane University is among the top national universities in the United States, ranked 40th among the best national universities and in the top 25 for its service learning programs. Tulane is also ranked the 24th most innovative school and the 39th best university by high school counsellors.
  • Design Intelligence Quarterly ranked the School of Architecture’s undergraduate program at No. 17.
  • The A. B. Freeman School of Business is ranked among the world’s best business schools by numerous publications. The Financial Times ranks the school’s Master of Finance program 43rd internationally and 6th among U.S. programs. S. News & World Report ranks its BSM program 45th and its MBA program 73nd nationally. Bloomberg Businessweek ranks the MBA program 73rd and the BSM program 89th nationally. Forbes magazine ranks the MBA program 57th nationally. America Economia ranks the MBA program 42nd internationally and 21st among U.S. programs, and Expansion magazine ranks the MBA program 65th internationally.
  • S. News & World Report ranked the School of Law 51st in the nation, the environmental law program 12th, and the international law program 29th. The National Jurist named Tulane one of the top 20 most innovative law schools. Tulane’s law school was also ranked 40th in the National Law Journal’s list of the top law schools that send the highest percentage of new graduates into jobs at the country’s largest law firms. The International Jurist named Tulane Law School’s Master of Laws (LLM) program among the best for foreign attorneys looking to study in the United States, ranking it 9th for career opportunity and 11th for academic quality.
  • Tulane is ranked 57 in Kiplinger’s Personal Finance 2015 list of Best Values in Private Colleges.
  • In its most recent report, The Gourman Report of Undergraduate and Professional Programs in American and International Universities ranked Tulane’s Latin American studies program second in the United States.
  • S. News & World Report ranked the School of Public Health and Tropical Medicine 12th in the nation and its healthcare management program 23rd.
  • Tulane University ranked 32nd overall and 17th among private universities in income received from technology transfer.
  • Newsweek ranked Tulane 19th among the country’s 25 “most service-minded schools.”
  • Tulane ranks first in the nation among graduate schools and 10th among mid-sized undergraduate schools that produce the most Peace Corps Volunteers.
  • OnlineU ranked Tulane 10th in their list of 2015 Top Online Colleges.

Benefits Overview

As an employee of Tulane University, the following benefits available:

  • Medical
  • Dental plan option
  • Vision care
  • Long-term disability
  • Life insurance
  • 403(b) retirement plan
  • Tax-sheltered annuities program
  • Vacation and holiday schedule
  • Tuition benefits at Tulane for employees, their spouses, and eligible dependents.

For additional information, please visit the Tulane University’s benefits page on their website: https://hr.tulane.edu/benefits/benefits

Application & Nomination

Review of applications will begin immediately and continue until the position is filled. To apply for this position please click on the Apply button, complete the brief application process, and upload your resume and position-specific cover letter. Nominations for this position may be emailed to Heather J. Larabee at hjl@spelmanjohnson.com. Applicants needing reasonable accommodation to participate in the application process should contact Spelman Johnson at 413-529-2895.

Visit the Tulane University website at www.tulane.edu

Tulane University is an equal employment opportunity/affirmative action/persons with disabilities/veterans employer committed to excellence through diversity. Tulane will not discriminate against individuals with disabilities or veterans. All eligible candidates are encouraged to apply.