The Opportunity

Located in the heart of Silicon Valley, the world’s high-tech capital, San José State University (SJSU) successfully educates students to compete in and contribute to the complex, global economy of the new century. SJSU is recognized for its world-class faculty, cutting-edge programs, and growing collaborations with private and government entities. Silicon Valley firms and agencies seek SJSU students for internships, summer work programs, and for assistance with research and development projects. Silicon Valley firms employ more graduates from SJSU than from any other university in the nation.

Founded in 1857, San José State University is the oldest public institution of higher education on the West Coast. From its beginnings as a normal school to train teachers for the developing frontier, SJSU has matured into a comprehensive metropolitan university with nine (9) colleges offering bachelor’s, master’s, and doctoral degrees in 250 areas of study. One of the 200 top research universities in the nation, SJSU offers rigorous course work and research opportunities to more than 35,000 undergraduate and graduate students. SJSU employs close to 4,300 faculty and staff.

San José State University is an incredibly diverse institution. In 2021, the Wall Street Journal/Times Higher Education (WSJ/THE) College Rankings ranked SJSU as #8 in the nation, and #6 in the west for diversity. These rankings measure diversity in school environments based on factors including the racial and ethnic diversity of students, faculty and academic staff, the percentage of Pell Grant recipients and the percentage of international students.

The Position

Role of the Chief of Police for San José State University

Reporting to the vice president for administration and finance/chief financial officer, the chief of police provides the leadership, supervision, and development of law enforcement professionals and support staff of the University Police Department (UPD). Serving as a key member of the university management team, the chief will demonstrate a leadership philosophy that is effective in a very diverse educational environment and takes into consideration the sensitivities and complexities of campus life. The chief administers a comprehensive university law enforcement program that includes facility security, emergency preparedness, parking, traffic control, and an access control program with an exceptional team of 34 sworn officers and 50 civilians. Responsible for the management of the UPD personnel policies and decisions, the chief will ensure that recruitment, selection, training, and evaluation of all staff is done in a manner that attracts, develops, and retains a cutting-edge professional and diverse workforce. In addition, this position manages the UPD budget in a manner consistent with budget authorization and University mission. As a high visible member of the SJSU community, the chief fosters and maintains a close working relationship with all members of the University community including students, faculty, staff, and administrators consistent with a “service based” philosophy and a strong community policing approach. The chief serves as an active member of the vice president for administration and finance’s executive leadership team and on the University’s Strategic Preparation Advisory Board and is expected to recommend initiatives and changes to improve both the quality and services for the UPD Service Group, Administration and Finance Division, and the University. Further, the chief acts as the University’s law enforcement liaison with external public safety agencies and community organizations (especially the City of San José), maintaining regular contact and involvement in professional law enforcement and public safety organizations with a focus on bringing the highest levels of excellence to the department.

Essential functions include:

  • works with service groups/units/divisions to coordinate workflow and activities to insure a seamless operation
  • identifies and determines cause of problems; develops and presents recommendations for improvement of established processes and practices; initiates and implements plans to solve problems
  • maintains contact with customers and solicits feedback for improved services
  • maximizes productivity through use of appropriate tools; develops resources that create timely and efficient workflow; develops and recommends budget
  • prepares progress reports, informs supervisor of project status and deviation from goals; prepares reports for management guidance
  • ensures completeness, accuracy, and timeliness of all operational functions
  • develops, communicates, and maintains guidelines and procedures to support the functions and mission of the UPD Service Group/Administration and Finance Division/University
  • operates the UPD Service Group as a team
  • represents the UPD Service Group to the University’s Management Team
  • carries out responsibilities in accordance with university policies and applicable laws Responsibilities include:
    • interviewing, hiring, and training
    • planning, assigning, and directing work
    • appraising performance
    • rewarding and disciplining
    • addressing complaints and resolving problems
  • establish Campus Advisory Council
  • regular meetings with campus leaders
  • establish SJSU campus as a safe environment

History of the Position

The University Police Department has had several long-standing chiefs serve their community over the years. The most recent chief resigned earlier this year resulting in an interim chief being named who also previously served as the UPD chief some years ago.

Given the national climate surrounding policing in general, the institution has spent the last year focused on re-imagining what safety can be for the campus. The campus engaged a task force to explore new approaches to campus safety with multiple listening sessions to hear from all campus constituents/stakeholders. The result of this task force will be a report that will inform future changes to the department and provide invaluable information to the incoming chief regarding the community’s needs, concerns, and hopes.

Opportunities and Challenges of the Role

The new chief will encounter the following opportunities and challenges:

  • The University is committed to a thorough re-examination of campus safety and to the implementation of any necessary changes to secure the trust, wellbeing, and safety of all members of the community.
  • The UPD consists of talented, committed officers and staff who are eager to work with new leadership.
  • Re-imagining the UPD in light of the current state of public safety nationally and effectively rebuilding trust, implementing positive change, and a solid commitment to community policing will be important for the new chief.
  • The new chief will have the opportunity to positively transform campus safety at SJSU which will impact the campus culture and the student experience in profound ways.
  • SJSU is a very relational campus and it is expected that the chief of police will be become a valued and trusted member of both the SJSU community and the city of San José.
  • The chief will need to engage in open conversations with the many constituent groups to foster a better shared understanding of the role of the UPD and then use the information gathered to create new policies and programs to better meet the needs of the diverse sets of campus constituents.




  • The work of the incoming chief will need to be focused on increasing the trust of the varied and diverse institutional stakeholders in the UPD.
  • The new chief will find many campus departments and services willing to work with the UPD as safety is re-imagined at SJSU; the students are also committed to this goal and wish to be involved.
  • The institution is in the city of San José. It is difficult to tell where the city stops and the institution begins as there are no walls or gates separating the two. As such, SJSU sees many issues consistent with an urban environment which the new chief must be accustomed to and able to proactively manage.
  • The chief will implement a vision for the department that produces a consistently engaged, highly responsive police department that is recognized broadly as committed to the safety and care of the entire university community.
  • Consistent and transparent communication efforts both within the UPD and with the SJSU community will be a hallmark of the department.
  • Recruiting and retention of officers are challenging for the UPD.

Measures of Success

At an appropriate interval after joining SJSU, the following will define initial success for the chief.

  • Through consistent, confident leadership the chief is readily regarded as an active partner in supporting the educational mission of the institution.
  • The chief is moving the department forward with innovative programs and initiatives with a focus on community policing.
  • The chief and the UPD staff are known by students, staff, and faculty.
  • The department is operating with a high level of professionalism, accountability, transparency, and competence with an ethos of compassion and empathy.
  • The chief has gained the trust of the San José State community by being involved, visible, transparent, and engaged in all aspects of campus life.
  • The UPD has fully adopted a community policing approach to their work.
  • The chief and the UPD have established strong relationships with key stakeholders across campus to elevate the collaborative work around public safety.
  • The chief, in conjunction with the department and the community and guided by the task force report, has developed a strategic plan that guides short-term change and long-term development for the department.
  • The UPD is fully integrated into the San José State community in the most positive way and the students, administration, and campus community have confidence in the abilities of the department.
  • The chief has formed meaningful working relationships with local and regional law enforcement agencies, first-responders, community associations, and partners.
  • The department is operating with a high level of professionalism, accountability, transparency, and competence with an ethos of compassion and empathy.


Qualifications and Characteristics

The successful candidate will have a bachelor’s degree from an accredited college or university with an emphasis on police science, public or business administration, or a related field and a minimum of ten (10) years of responsible law enforcement experience including five (5) years of recent experience at the command level (Lieutenant or above) in a department of similar size or larger. The new chief must have vision, positive energy, and embrace the University’s shared values including an unwavering commitment to diversity, inclusion, and social justice. The successful candidate will have demonstrated experience and a genuine commitment to working with and for diverse communities, a focus on social justice, and fostering an inclusive environment based on trust and mutual respect. In addition, the chief must maintain a current POST management certification in California or obtain a certification at the management level within six months of hiring date.

President Papazian created SJSU’s Task Force on Community Safety and Policing as part of SJSU’s commitment to examine and begin to address systemic racism. SJSU is committed to re-imagining public safety including determining alternate means to provide safety, intervention, and care that prioritizes healing, restoration, and justice for all members of the community. The new chief must be able to demonstrate a willingness to actively engage in this re-imagining process, but also a track record of leading change within their department.

Preferred qualifications include a master’s degree or graduation from Command College, or graduation from the FBI National Academy, and evidence of successful community policing initiatives and practices.

In addition to the stated qualifications and characteristics, SJSU stakeholders identified the following characteristics as important for the chief position (in no particular order).

  • culturally competent, with a true appreciation for diversity, equity, and inclusion with demonstrated experience effectively working with and positively engaging a diverse student population
  • genuine willingness to work with and for students by actively engaging students in community policing practices, continual open communications, positive daily interactions, and a responsiveness to needs and concerns
  • true passion for the university environment with an ability to build strong rapport and working relationship with students, faculty, and staff
  • understanding and appreciation for a student-centered, service-oriented environment and an ability to fully comprehend the integral role the department plays within the campus community
  • experience creating a unified vision, mission, and strategic plan to move a department in a positive direction
  • true team player with a high level of professional ethics and personal integrity
  • ability to effectively foster strong partnerships with local, regional, and national law enforcement and first responder agencies
  • transformative, innovative, and collaborative leader with a readiness to try new ideas, approaches, and technologies
  • deeply committed to the professional development and training of staff
  • ability to build a strong, empowered team with positive morale throughout the department
  • project a high degree of energy and enthusiasm for the work
  • strong supervisor capable of both challenging and appreciating individuals while effectively working to hold all staff accountable and move the department forward
  • ability to maintain a high degree of visibility and engagement throughout the campus and surrounding community
  • experience creating, articulating, and receiving support for a unified vision, mission, and strategic plan to move a department in a positive direction
  • authentic communicator who consistently works to understand the students and campus community stakeholders’ varied interests, needs, and concerns and how these relate to the work of public safety
  • possess a genuinely inclusive leadership style that is confident, approachable, motivational, and transparent with the ability to be firm, clear, and direct with staff
  • demonstrated complex change management experience and capable of both initiating and managing change while ensuring that all stakeholders have been appropriately included in conversations and decisions
  • possess an in-depth understanding of applicable laws, risk management, safety and security procedures, policies, and protocols necessary to inform an immediate response to situations
  • demonstrated ability to work effectively within a unionized environment
  • demonstrated commitment to being consistent, fair, accessible, and accountable

Institution & Location

Overview of the University Police Department

SJSU is an urban campus located on 154 acres in the heart of California’s third largest city. From its beginning in 1857 as a teacher’s college, SJSU has grown into a thriving community of more than 35,000 faculty, students, and staff.

As SJSU grew, so did the City of San José. Once an agricultural community of a few thousand homes, San José is now the third largest city in California with a population of more than 925,000 people.

The University Police Department is responsible for ensuring campus safety for all staff and students. The UPD consists of a diverse team of thirty-four sworn peace officers and over fifty civilian personnel, including Parking Services, Library Security, Housing Security, Police Cadets, and administrative staff.

The UPD is comprised of two bureaus:

  • Administration Bureau
  • Operations Bureau

The UPD annually documents about 60,000 incidents, arrests between 800 and 900 suspects, and writes about 2,500 reports. The Police Communications Center dispatches UPD personnel to more than 50,000 calls for service each year. The UPD and Parking Services personnel annually work more than 200 special events attended by over 500,000 people.

Administration Bureau

The Administration Bureau is comprised of:

  • Police Records
  • Property and Evidence
  • Library and Housing Security
  • Police Cadet Program
  • Training and Recruiting
  • Fiscal Services Unit

They are responsible for the overall readiness and operation of the Administration Bureau functions of the UPD, including:

  • Internal investigations
  • Media relations
  • Quality Assurance Program
  • Recruitment of UPD personnel
  • Workplace Violence Program
  • UPD policy development and budgeting
  • UPD staff training and development programs
  • Special Event Coordination
  • Special Events Policy & Form
  • Student Organization Events Policy & Form

Operations Bureau

The Operations Bureau is comprised of:

  • Police Patrol
  • Emergency Preparedness
  • Investigations and Crime Prevention
  • Communications (Dispatch Center)

They are responsible for the overall readiness and operation of the Operations Bureau functions of the UPD, including:

  • Critical Response Unit (CRU)
  • Evening Guide Escort Program
  • Field training

Additional services provided by the UPD are:

  • Livescan Fingerprinting
  • Safety Escort Program
  • SJSU Safe Ride Program
  • Run, Hide, Fight Training
  • Rape Aggression Defense Training
  • Safety Presentations

Jurisdiction and Enforcement Authority

Memorandum of Understanding between the City of San José & SJSU

The SJSU campus is under the primary jurisdiction of the California State University (CSU) Police Department as described in the California Education Code, Section 89560 and the California Penal Code, Section 830.2 (c).

The UPD is responsible for processing, investigating, and prosecuting all crimes committed on SJSU property and grounds owned, operated, controlled, or administered by the California State University.

By this agreement, the UPD may call upon the San José Police Department to assist in the handling of major crimes, including, but not limited to, Part 1 violent crimes as defined in California Education Code, Section 67381 (the Kristin Smart Campus Safety Act of 1998), Section 1.


The UPD provides primary law enforcement services to the following areas:

  • SJSU main campus
  • SJSU President’s house
  • South Campus athletics facilities
  • Recognized sorority and fraternity houses surrounding the campus
  • Studies in American Language facility (384 S. 2nd St.)
  • Art Metal Foundry (1036 S. 5th St.)
  • International House (360 S. 11th St.)
  • Spartan Shops Warehouse (1125 N. 7th St.)
  • Spartan Shops Apartments (355 E. Reed St.)
  • Child Development Center (430 S. 8th St.)

Because of their distance from the SJSU campus, the following locations remain under the jurisdiction of the San José Police Department:

  • SJSU College of Business MBA Program (180 Rose Orchard Way)
  • University Foundation (210 N. 4th St.)
  • Spartan Shops Houses (380, 382, 386, 390, & 394 N. 4th St.)

Because of its distance from the SJSU campus, Moss Landing Marine Laboratories remains under the primary jurisdiction of the Monterey County Sheriff’s Office, while the UPD provides crime prevention services.

Enforcement Authority

California State University Police officers are Peace Officers as defined by the California Penal Code, Section 830.2(c).

Officers meet all the requirements set forth by the Commission on Peace Officer Standards and Training for all California law enforcement officers.

In addition, CSU Police Officers undergo training specially designed to meet the needs of the SJSU community.


Charlie Faas, Vice President of Administration and Finance/ Chief Financial Officer

As chief financial officer, Charlie Faas leads SJSU’s financial, administrative, and business functions. This includes Finance, Facilities Development & Operations, Human Resources, the University Police Department, and Spartan Shops. Faas arrived at SJSU in June 2016. He holds a bachelor’s in business administration from Siena College and participated in the executive education program at the UCLA Anderson School of Management. A seasoned professional, he has served as executive vice president and CFO for Sharks Sports & Entertainment and CEO of the USA Pavilion at Expo Milano. In addition, he has held senior roles with numerous entities in Silicon Valley and New York, including IBM.

Institutional Overview

Institutional background/history

Founded in 1857, San José State’s history began before the Civil War, as the first State Normal School, which trained teachers who educated the people of a young California. Now, SJSU is a dynamic comprehensive university that anchors the 10th largest city in the United States, and Spartans are found around the globe.

As one of the most transformative universities in the nation, San José State is ready for big change. As part of Transformation 2030, SJSU’s strategic plan, the campus community is dedicated to realizing the University’s potential as a nationally prominent urban public university. San José State provides a comprehensive university education, granting bachelor’s, master’s, and doctoral degrees in 250 areas of study. With approximately 35,000 students and nearly 4,300 employees, SJSU is an essential partner in the economic, cultural, and social development of Silicon Valley and California.

San José, CA

San José lies in the Santa Clara Valley along Coyote Creek and the Guadalupe River, about 50 miles southeast of San Francisco. The city, located just southeast of San Francisco Bay, sprawls over a broad floodplain that gradually slopes upward toward more rugged terrain to the east and south. With its semiarid climate, San José is known for its sunny, mild weather.

San José, the third largest city in California, is also the most populous component of the extensive metropolitan area around the bay that, in addition to San Francisco, includes Oakland. The city constitutes the hub of Silicon Valley, the region of high-technology and computer-related industries that stretches along the southwestern shore of the bay toward San Francisco.

Until 1940 most of the city’s industries remained centered on food processing and the manufacture of orchard supplies and agricultural equipment. During and after World War II, however, there was a meteoric growth in the manufacture of such durable goods as electrical machinery, aircraft parts, and motor vehicles. Large aerospace and business-equipment firms located plants in the area, and San José’s rise as the anchor of Silicon Valley produced an even more spectacular burst of growth for the city that only increased with the boom in Internet-related industries in the 1990s. The city annexed land at a rapid rate, more than tripling its area between 1960 and 2000; during that same period its population more than quadrupled. The citizenry has long been ethnically diverse, with large and growing Asian and Hispanic communities that combined now constitute some three-fifths of the total population.

San José’s economy remains heavily focused on high technology. Computer hardware design and manufacturing, software production, and Internet concerns are its major industries. Electronic equipment, semiconductors, scientific instruments, and industrial machinery are produced, and business, health, and engineering services are other important economic factors. The Santa Clara Valley continues to be a productive agricultural area. Major crops include greenhouse plants, cut flowers, mushrooms, and an array of fruits and vegetables (notably wine grapes, cherries, peppers, tomatoes, and lettuce); beef cattle are also raised.


In collaboration with nearby industries and communities, SJSU faculty and staff are dedicated to achieving the University’s mission as a responsive institution of the state of California: To enrich the lives of its students, to transmit knowledge to its students along with the necessary skills for applying it in the service of society, and to expand the base of knowledge through research and scholarship.

Strategic Plan – Transformation 2030

This is a campus of change agents and a community that thrives in the face of challenges. Throughout their history, from a small institution focused on preparing teachers for the frontier to a dynamic comprehensive university in the heart of the global innovation economy, they have changed and evolved along with the needs of their students, the region, and the world. San José State is experiencing a transformational shift in culture and momentum as a pre-eminent urban public university committed to academic excellence, diversity, and inclusion. The campus culture is one of vibrancy and optimism for the future.

For more information:


Mary Papazian, President

Mary A. Papazian joined San José State University on July 1, 2016 as president. A seasoned higher education leader with more than 25 years of teaching and administrative experience, Papazian served as president of Southern Connecticut State University (SCSU) from 2012 to 2016. Prior to that, Papazian was the provost and senior vice president for academic affairs at the Lehman College of The City University of New York (CCNY). Born and raised in Southern California, Papazian holds a bachelor’s, master’s, and doctoral in English from the University of California, Los Angeles (UCLA).

Org chart for the cabinet

The Student Body

San José State is home to a uniquely diverse environment, in which 41 percent of its students are first-generation college students, 37 percent are Pell Grant qualified and approximately 3,000 are international students. In addition, 42 percent of students identify as Asian American, 28 percent identify as Chicanx and Latinx—making SJSU a Hispanic-serving institution—and 16 percent identify as white, 3.4 percent as Black and 3 percent as Indigenous.

For quick facts about students:

Benefits Overview

The CSU enjoys a generous benefits program, which includes:

  • Retirement – The CSU participates in the California Public Employees’ Retirement System (CalPERS). Retirement PERS plan varies for Classic Members and New Members. Medical and dental insurance continues in qualified retirement under the CalPERS retirement plan.
  • Medical – A choice of various medical insurance programs are available through the California Public Employees’ Retirement System. Monthly medical premiums are shared between the CSU and the employee.
  • Dental – The CSU provides employees, and their eligible dependents, with dental program options which include a fee for service plan, or a prepaid plan. The CSU currently pays the full monthly cost of the program.
  • Vision – The CSU provides employees, and their eligible dependents, with a vision care program. The CSU currently pays the full monthly cost of the program.
  • Life Insurance – The CSU provides employees with $100,000 in life insurance coverage, and an additional $100,000 in accidental death and dismemberment coverage.
  • Long-Term Disability Insurance – If disability criteria are met, the employee will receive 66 2/3 percent of pay up to a maximum of $18,000 per month, until age 65 or Social Security normal retirement age.
  • Vacation – Employees earn two (2) Vacation days (16 hours) per month. Employees with less than 10 years of service with the CSU can accrue up to a maximum of 384 hours (48 days); employees with more than 10 years, the maximum is 440 hours (55 days).
  • Sick Leave – Employees accrue eight (8) hours of Sick Leave each month up to an unlimited maximum. At retirement, unused Sick Leave may be converted to additional service credit as defined in CalPERS regulations.
  • Other Leave Programs – The CSU provides employees a variety of paid and unpaid leave programs including: Bereavement Leave, Catastrophic Leave, Parental Leave, Organ Donor Leave Program, Jury Duty, Family Medical Leave (FML), and Leaves of Absence.
  • Holidays – 14 paid holidays per year.
  • Additional Benefits – The CSU provides a broad range of other benefits which includes Critical Illness Insurance, Group Legal Plan, Home and Automobile Insurance, Medex Travel Assist Program, Life Services Toolkit, Credit Union, and 401(k), 457, and 403(b) plans.

For more information: Benefits Summary

  • Pre-Employment Conditions – Prior to employment, a verification of salary and degree(s) and/or certifications will be completed. The selected candidate will be required to: a) complete a POST Personal History Statement; and (b) submit to a background investigation including medical examination, Livescan fingerprinting, psychological, and polygraph examinations.
  • Conditions of Employment – The selected candidate may be required to sign a conflict of interest disclosure statement and may be required to complete conflict of interest training within six (6) months of assuming the position.

Application & Nomination

Review of applications will begin October 1, 2021 and continue until the position is filled. To apply for this position please click on the Apply button, complete the brief application process, and upload your resume and position-specific cover letter. Nominations for this position may be emailed to Heather J. Larabee at Applicants needing reasonable accommodation to participate in the application process should contact Spelman Johnson at 413-529-2895.

Visit the San José State University website at

San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty, and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the University (both on and off campus).