The University of Massachusetts Amherst (UMass Amherst) is a public research and land-grant university in Amherst, Massachusetts, and the flagship of the University of Massachusetts system. With 1,300 faculty members and more than 30,000 students, UMass Amherst is the largest public university in New England and is ranked among the top 30 public universities in the nation. The campus, located on nearly 1,450 acres in the scenic Pioneer Valley in Western Massachusetts, 90 miles from Boston and 175 miles from New York City, provides a rich cultural environment in a rural setting close to major urban centers. UMass Amherst is a highly residential campus, with over 13,000 students living in university housing.

 

The Position

ROLE OF THE DEPUTY CHIEF OF POLICE

UMass Amherst is seeking a dynamic, experienced leader to serve as its next deputy chief of operations. Reporting to the chief of police, the deputy chief ensures the prevention and reduction of crime and disorder on the university campus through the provision of 24/7 police protection and clear accountability standards; guarantees that high-risk incidents, highly sensitive situations, and suspicious/criminal activities are managed appropriately; and, as a senior member of the command staff, makes certain the department utilizes the most appropriate and cost-effective delivery of police operations.

The deputy chief ensures consistent and equitable enforcement of local, state, and federal laws and university regulations through the management of police and cadet personnel and the Field Training Unit (including all new probationary police and newly promoted command staff); ensures patrol unit effectiveness through management of and delegation to patrol shift supervisors; keeps the chief of police informed of daily activities; and oversee specialized units, including foot patrols, mounted police and K9, bicycle, motorcycle, traffic, and tactical units. Further, the deputy chief supervises the detective bureau and all investigations involving serious crimes, from initiation through conviction and reporting, as well as supervises the narcotics enforcement and serves as the liaison with state and federal agencies involved in narcotics enforcement. This position will articulate strategic unit objectives and expectations for police officers and other staff, ensuring that employees understand their roles and accountabilities; select, develop, and retain high-performing employees who actively support the department’s mission; advise subordinate managers on the supervision of their employees; assist in identifying training initiatives that encourage teamwork and increase understanding of community policing objectives and ensure completion of mandated training; complete documentation for annual evaluations and commendations;  manage discipline and grievances as necessary; participate in labor negotiations; and support Affirmative Action and non-discrimination policies.

Additional responsibilities include:

  • Ensure that patrol officers establish high levels of trust and respect, utilize available resources, maintain open lines of communication, and encourage active participation in community policing efforts. Develop collaborative problem-solving efforts between patrol officers and community members. Configure beats in a manner that preserves geographical and social unity while still allowing efficient service. Utilize foot patrols, mounted patrols, etc., to ensure a high visibility security presence.
  • Ensure protection of university buildings and property.
  • Coordinate special security details for visiting dignitaries.
  • Ensure that crime prevention information is made available, including immediate crime advisories when necessary.
  • Collaborate with municipal police departments and perform duties of a police officer as necessary.
  • Review major crime reports; coordinate investigations or other police activities concerning more complex criminal cases or law enforcement problems; provide advice and direction as needed; ensure cases are prepared properly for court presentation
  • In conjunction with the chief of police, ensure that the department is positioned to provide appropriate responses to high-risk incidents or highly sensitive situations. Take command responsibilities as needed and serve as a liaison between the department and local, state, and federal agencies. Assist with the preparation and execution of municipal, state, and federal disaster plans and procedures if needed.
  • Perform special assignments such as university’s drug prevention efforts; working with state, federal, and local agencies in the apprehension of people on university property; workers compensation investigations, etc.
  • Advise subordinate managers on the supervision of their employees. Assist in identifying training initiatives that encourage teamwork and increase understanding of community policing objectives and ensure completion of mandated training. Complete documentation for annual evaluations and commendations. Manage discipline and grievances as necessary. Participate in labor negotiations. Support Affirmative Action and non-discrimination policies.
  • Collect, analyze, utilize and disseminate data. Prepare technical and administrative reports for the police chief and others as assigned. Document police operations activities for inclusion in the annual report.
  • Assist in the development of departmental goals, objectives, policies, and priorities and create innovative problem- and crime-solving techniques and programs. Analyze current programs, procedures, and activities to ensure efficient and effective use of resources and delivery of service, and develop or revise processes and programs as appropriate. Ensure that all systems and processes comply with state and university regulations and guidelines.
  • Serve as the primary advisor to the chief of police and assume full responsibility for the department in the chief’s absence. Provide professional advice to university officials as appropriate.
  • Represent the police department at meetings and on committees and to community groups, citizens, town officials, and others as needed. Coordinate activities of the operations unit with the work of other units and other departments and agencies.
  • Ensure assigned areas of responsibility are performed within budget, with effective and efficient use of budgeted funds, personnel, materials, facilities, and time.
  • Participate in the Student Affairs on-call coverage system.
  • Keep informed about current trends and developments in the police field through publications, seminars, conferences, and peer group associations.

HISTORY OF THE POSITION

The UMPD has two deputy chief positions; one for administration and one for operations. The previous deputy chief retired from UMass Amherst in July 2020 after serving UMass Amherst for 32 years. Upon his retirement, an interim deputy chief was named, and the other deputy chief, after serving in the operation capacity for eight years, moved to the administration role in January 2021.

UMass looks forward to a competitive pool of highly qualified candidates nationwide. The successful candidate will find a high-functioning, professional campus police force excited to work with and learn from their new deputy chief.

OPPORTUNITIES AND CHALLENGES OF THE ROLE

Institutional stakeholders shared that in transitioning to UMass, the deputy chief will encounter the opportunities, priorities, and challenges listed below, among other goals and responsibilities.

  • UMPD is a highly unionized environment with six distinct unions represented within the department.
  • UMass is a very relational campus; the deputy chief is expected to learn the campus culture and become a valued and trusted member of the UMass community.
  • The department is a large, professional police department with talented, committed officers and staff looking forward to a deputy chief that is committed to the department’s needs and to moving the UMPD forward.
  • The deputy chief must be a strong communicator, ensuring that the officers and campus stakeholders feel heard, valued, and supported.
  • Time is required to learn the department’s culture, truly understand the needs and concerns of the officers and staff, and effectively work on plans to maintain high job satisfaction, retention, professional development, and morale.
  • The department’s morale needs improvement; this can be accomplished by active listening, learning about the officers’ roles, participating on patrols, advocating for their needs, and building relationships built on trust and respect.
  • UMass is experiencing growth and change, with new residential and academic buildings under construction and administrative leadership changes.
  • The new deputy chief is joining a department with a solid reputation and an Assistant Vice Chancellor/Chief who is well respected on campus and in the broader community.
  • The new deputy chief is expected to bring new ideas, initiatives, and programs to successfully strengthen and enhance the department.
  • UMass has a diverse student population, which provides essential context for the work of the department.
  • Maintaining a high level of engagement with the officers and the broader campus community is important.

MEASURES OF SUCCESS

At an appropriate interval after joining UMass, the following will define the initial success of the deputy chief.

  • The deputy chief is viewed as a strong campus partner who is accessible and provides honest, open, and timely communication.
  • The deputy chief has a complete understanding of the campus buildings and patrol areas and could easily respond to any emergency/call if needed.
  • The department feels supported by the deputy chief and believes the deputy chief genuinely has their best interests in mind as decisions are made; deputy chief is a strong advocate for the officers.
  • The department continues to operate with a high level of professionalism and competence and maintains a positive reputation with stakeholders.
  • The deputy chief has continued to move the department forward with new programs and initiatives, helping the department become a benchmark that other university police departments strive to attain.
  • The deputy chief has worked to know the officers and staff, understand all positions, and provide transparent, ethical leadership for the department.
  • The department’s morale has increased, with officers genuinely proud of their work and contributions to the university.
  • The UMass community continues to value the UMPD and its work.
  • The department consistently identifies and implements technology and best practices to enhance safety in the campus community.
  • The deputy chief has gained the trust of the university community by being visible and engaged in all aspects of campus life. Further, the AVC/Chief, the other deputy chief, and officers trust and respect this new deputy chief.
  • The deputy chief has formed meaningful working relationships with local law enforcement agencies and with community associations, partners, and campus neighbors.
  • Mutually supportive and collaborative relationships have been developed throughout UMass with students, faculty, and staff.
  • The deputy chief, along with the AVC/Chief and the other deputy chief, has reviewed organizational strengths and weaknesses, policies, and procedures and has developed strategic plans for managing short-term change and long-term development for the department.

Qualifications

QUALIFICATIONS AND CHARACTERISTICS

The successful candidate will have a bachelor’s degree (or equivalent education and training) in criminal justice or a related field (master’s degree preferred) and graduation from a police academy that is substantially equivalent to or greater than that of a Massachusetts police academy, and demonstrated success in leadership positions in a police department, with at least five (5) years of supervisory experience at a command level. In addition, the ideal candidate will have extensive training and experience in community policing and police methods and investigative procedures; knowledge of mandatory crime reporting laws/regulations and laws pertaining to juveniles and university students; prior knowledge and experience in the COMPSTAT process in a university or municipal setting; and demonstrated ability to organize, supervise, train, motivate, and evaluate assigned staff including mentoring subordinate personnel to higher performance. The deputy chief must be an accomplished and high-energy professional with strong spoken and written communication skills and the capacity for analytical thinking and problem-solving, with particular emphasis on innovative abilities related to crime reduction.

Further, the deputy chief must have the ability to assess law enforcement or other hazardous situations and determine an appropriate course of action; maintain a calm, courteous, objective, and conscientious attitude and demeanor in all situations; and possess personal characteristics that ensure effective working relationships with all segments of the university and the public, including a commitment to meeting the needs of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of the student, employee, and community populations. The ideal candidate will have extensive experience with large-scale special events planning and management, training in dignitary protection, working in a unionized environment, and supervising and managing investigative components of a law enforcement agency, including maintaining collaborative relationships with local, state, and federal law enforcement. Lastly, the successful candidate must be able to travel, work evenings and weekends as necessary, and hold or be eligible to receive a valid license to carry firearms in Massachusetts.

In addition to the stated qualifications and characteristics, UMass stakeholders identified the following attributes as essential characteristics of the ideal candidate:

  • A genuinely inclusive leadership style that is confident, approachable, collaborative, motivational, and transparent, with the ability to be firm, clear, and direct.
  • A strong work ethic and reliability that inspires trust throughout the department and the broader campus community.
  • A passion and willingness to work with and for the entire UMass population with an appreciation for underrepresented communities and a commitment to learning and connecting with these constituencies.
  • A demonstrated ability to effectively work in an environment characterized by exemplary service and high expectations.
  • Exceptional experience with operational responsibilities within campus safety, law enforcement, and emergency management.
  • An acute awareness of mental health issues and an openness to innovative approaches to more effectively and compassionately help individuals in distress.
  • Maintains unquestionable integrity and a service mentality that are clearly evident in their work.
  • A compassionate leader with an elevated level of personal energy and enthusiasm for their work.
  • An authentic communicator, appropriately sharing information promptly to all necessary individuals.
  • Demonstrated experience directing and managing large events and protests.
  • A visionary leader with the ability to translate strategic thinking into initiatives, operational directives, and policy formation.
  • Excellent interpersonal skills, including conflict management, customer service, and public speaking.
  • A high commitment to professional and personal growth and development as a manager, leader, and public safety expert and a deep commitment to the professional development and training of staff.
  • Ability to establish and maintain productive, collaborative relationships with a full range of campus constituents, including students, faculty, staff, and the community.
  • A commitment to continual growth and learning and a willingness to try new approaches and creative initiatives.
  • Deep knowledge of and appreciation for current technology and the ability to leverage technology to enhance safety.
  • A strong desire to serve as an advocate for the department and its needs and services.
  • A high degree of visibility and engagement throughout UMass and the surrounding communities.
  • Experience successfully working within a highly unionized environment.
  • Excellent supervisory skills to develop, challenge, and value individuals while holding officers and staff accountable as needed.

Institution & Location

OVERVIEW OF THE UNIVERSITY OF MASSACHUSETTS POLICE DEPARTMENT

The University of Massachusetts Amherst is the Commonwealth’s flagship campus. With a population of over 35,000, including 14,000 resident students, UMass Amherst is both a center for higher education and a vibrant, active community.

BICYCLE PATROL UNIT

The Bike Patrol Unit consists of 17 specially trained and outfitted officers who patrol the campus on mountain bikes in all kinds of weather. Bike patrol significantly enhances our proactive approach to law enforcement and service to the community. Bike officers are much more visible and approachable, which helps them get to know students and staff. Their inherent mobility allows for a quick response time and improves their efficiency in patrolling the inner recesses of the largely pedestrian academic area, parking lots, the steep terrain of the observatory, and the Orchard Hill and Sylvan residential areas. Additionally, because of the bicycles’ agility, speed, and stealth characteristics, officers can quietly and quickly surprise suspects engaged in committing crimes.

COMMUNITY OUTREACH

The UMPD Community Outreach Unit is the backbone of the UMPD community policing initiative. Our community outreach programs foster community involvement, cooperation, and communication. Community Outreach Officers conduct residence hall talks and security surveys and initiate crime prevention and awareness efforts. The campus community has embraced these programs, which have helped members of the community become more aware of their security as well as that of their property.

MOTORCYCLE PATROL UNIT

Riding specially equipped Harley Davidson machines, the police Motorcycle Unit conducts patrols and traffic enforcement, engages in public relations, and participates in parades and escorts locally, or across the state. The highly maneuverable motorcycles are excellent tools for traffic enforcement in congested areas, in academic malls, and across other areas of the campus that are difficult to access.

Officers assigned to the motorcycle unit are volunteers from the ranks of the patrol division. They attend a unique training course in police motorcycle operations, including obstacle courses, motorcycle operating dynamics, riding in rough terrain, and emergency operations. The training is designed to give the rider the skills and confidence to use the bike in various environments and under adverse conditions.

MOUNTED UNIT

Police officers on horseback are highly visible to the public, increasing crime deterrence and enhancing public safety. With their added height, horses also provide increased visibility for the mounted officers. In contrast, the presence of the horses makes the individual officer more approachable to the campus public and less isolated than they would be in patrol cars.

Mounted officers provide a range of services. They can handle complaints and medical emergencies, work traffic details and traffic enforcement, provide crowd control, patrol the less accessible areas of campus, act as a crime deterrent, and enforce laws.

PATROL

UMPD operates 24 hours per day, seven days a week, providing all patrol, investigative, specialized, and emergency response, as well as crime prevention and educational services at the UMass Amherst campus. UMPD police officers attend the municipal police training academies located throughout the Commonwealth. UMPD is among the best qualified, motivated, supervised, and led police departments in the region and the nation. They strive to maintain the highest ethical and performance standards in their policies, procedures, and actions.

RESIDENCE HALL SECURITY

During the academic year, over 200 students are employed as Security Monitors to check residents’ identification, register guests, and screen visitors. During vacation, security is provided in the occupied nine-month and year-round halls. All UMass Amherst residence halls are locked 24 hours per day. Residence Hall Security personnel staff the lobbies from 8:00 PM to 12:00 AM on weekdays and from 8:00 PM to 3:00 AM on weekends. Residence Hall Security supervisors also provide the Walking Escort Service to and from any location on campus.

UM POLICE DEPARTMENT MISSION, VISION, AND VALUES

Mission

To serve the community by providing a safe environment to live, learn and grow: to train, dedicate and commit to performing this mission in a manner that inspires confidence and respects the rights and needs of all.

Vision

Committing to becoming leaders in the law enforcement profession through innovation and action. Striving continually to improve services and being responsive to the people by keeping pace with the ever-changing needs of the diverse community.

Values

Courage: “We execute our mission prominently and boldly, spearheading advancements in public safety.”

Honor: “We hold the duty and privilege of serving the University community in high esteem.”

Trust: “We believe in the honesty and integrity of each other and seek to affirm that trust to our stakeholders.”

INSTITUTIONAL OVERVIEW

The University of Massachusetts Amherst (otherwise known as UMass Amherst) is a public research and land-grant university in Amherst, Massachusetts, and the flagship of the University of Massachusetts system. With 6,397 faculty and staff members and more than 30,000 students, UMass Amherst is the largest public University in New England and is ranked among the top 30 public universities in the nation.

The university offers bachelor’s degrees, master’s degrees, and doctoral degrees in 90 undergraduate and 72 graduate areas of study. UMass Amherst is ranked 29th among the nation’s top public universities, moving up 11 spots in the past two years in U.S. News & World Report’s annual college guide.

Other recent accolades include:

  • Rated the 25th most efficient among top-rated national universities in a new U.S. News & World Report ranking category.
  • UMass Amherst is among the 100 Best Values in Public Colleges compiled by Kiplinger’s Personal Finance magazine for a ninth consecutive year.
  • The Isenberg School of Management at the University of Massachusetts Amherst is the highest-ranking public undergraduate business school in the Northeast, according to Bloomberg Businessweek’s 2016 Undergraduate Business School Rankings. Climbing three places since the 2014 ranking, Isenberg now ranks 11th among public undergraduate business school programs in the United States.
  • Money magazine ranks UMass Amherst among the nation’s best colleges based on “most bang for the tuition buck.”
  • The university is ranked among the top 200 programs worldwide in 21 academic disciplines, according to the 2017 QS World University Subject Ratings.
  • UMass Amherst is ranked among the top research universities nationwide for its commitment to leadership in sustainability by the Association for the Advancement of Sustainability in Higher Education.

UMass Amherst faculty and staff are top performers in terms of the number of awards and recognitions they receive. UMass Amherst, the Commonwealth’s flagship public research university, is one of the nation’s top universities for research as measured by national and international rankings, academic citations, and research funding. The campus spends more than $200 million on research each year, demonstrating its contribution to the nation’s position as a technological and economic leader. The university has consistently been named a top producer of Fulbright award winners. Additionally, UMass Amherst engages the community with 359 programs, partnering with 499 organizations in 21 states and involving 86 different campus units. Other notable accomplishments include recognition as a leader in social justice and being one of the first campuses to announce a policy to divest investments in South Africa. UMass Amherst is ranked among the top 10 research universities nationwide for its commitment to leadership in sustainability. The university is also distinguished by its W. E. B. Du Bois Department of Afro-American Studies; the Stonewall Center, one of the longest established centers supporting the LGBTQIA community (over 40 years); the Center for Women and Community, supporting victims of violence; and the Office of Disability Services, supporting students with disabilities in maximizing the quality of their university experience.

For a more comprehensive introduction to the university, visit https://www.umass.edu/gateway/umass-edge/.

MISSION STATEMENT AND STRATEGIC PLANNING

“The University’s mission is to provide an affordable and accessible education of high quality and to conduct research and public service programs that advance knowledge and improve the lives of the people of the Commonwealth, the nation, and the world.”

In the academic year 2017-18, the campus reviewed the current and anticipated situation and priorities and refreshed the campus-level plan, with broad consultation from campus constituents. https://www.umass.edu/strategicplan/

INSTITUTIONAL LEADERSHIP

Kumble R. Subbaswamy – Chancellor

Kumble R. Subbaswamy became the 30th leader of UMass Amherst on July 1, 2012. He has emerged as a popular and well-regarded chancellor for his pursuit of academic excellence, research, outreach promotion, and initiatives to address campus climate, diversity, and culture.

Chancellor Subbaswamy has overseen the opening of new cutting-edge campus facilities, including Commonwealth Honors College Residential Community, the Integrative Learning Center, the Life Science Laboratories, South College, Worcester Commons, the Football Performance Center, and the newly renovated Student Union Building. He has made sustainability a campus priority and focuses on strengthening community relationships, supporting area communities, and increasing access to the university’s rich academic and research resources.

Championing an open and transparent leadership style, Subbaswamy enacted a comprehensive campus-wide strategic planning process to continue to build on the successes of UMass Amherst in the coming years. Under his leadership, the university continues to increase in the national rankings, making the campus one of the country’s fastest-rising top-tier public research universities.

Benefits Overview

BENEFITS OVERVIEW

To learn about the benefits offered at the University of Massachusetts Amherst, please visit https://www.umass.edu/humres/benefits-0.

Application & Nomination

Application and Nomination

Review of applications will begin immediately and continue until the position is filled. To apply for this position please click on the Apply button, complete the brief application process, and upload your resume and position-specific cover letter. Nominations for this position may be emailed to Heather J. Larabee at hjl@spelmanjohnson.com. Applicants needing reasonable accommodation to participate in the application process should contact Spelman Johnson at 413-529-2895 or email info@spelmanjohnson.com.

 Visit the University of Massachusetts Amherst website at https://www.umass.edu/.

The University of Massachusetts Amherst prohibits discrimination on the basis of race, color, religion, creed, sex, age, marital status, national origin, mental or physical disability, political belief or affiliation, veteran status, sexual orientation, gender identity and expression, genetic information, and any other class of individuals protected from discrimination under state or federal law in any aspect of the access to, admission, or treatment of students in its programs and activities, or in employment and application for employment.

 The University of Massachusetts Amherst, as a public land-grant institution, has a responsibility to provide access and opportunities for all people, while demonstrating our commitment to the inclusion of historically underrepresented groups. We believe that a culturally diverse campus is integral to academic excellence and that our students, faculty, and staff should reflect the diverse world in which we live. The university recognizes and values the wide range of voices and perspectives in all spheres of the academic enterprise. The University of Massachusetts Amherst is committed to policies that promote inclusiveness, social justice, and respect for all, regardless of race, color, religion, creed, gender, sexual orientation, age, national or ethnic origin, physical or mental disability, political belief or affiliation, marital status, veteran status, immigration status, gender identity and expression, genetic information or any other characteristic or status protected by state or federal laws.

RELATED LINKS

About Amherst, MA

https://www.amherstma.gov/

About UMASS Amherst

https://www.umass.edu/