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California State University, San Bernardino (CSUSB) is a preeminent center of intellectual and cultural activity in inland Southern California. Opened in 1965 and set at the foothills of the beautiful San Bernardino Mountains, the University serves more than 20,000 students each year, offering more than 70 traditional baccalaureate and master’s degree programs, education credential and certificate programs, and a doctoral program. The University graduates 4,000 students annually.

The Position
Reporting to the Assistant Vice President for Student Services within the Division of Student Affairs, the Director provides administrative oversight and direction for an integrated and comprehensive Counseling and Psychological Services (CAPS) program. CAPS employs short-term, individual, and group counseling to assist a diverse and growing student population with a wide range of concerns and developmental/transitional issues. The Director manages the fiscal, physical, health care risk management, and personnel resources; leads a talented team of professional counselors, postdoctoral interns and trainees; ensures compliance with federal, state, California State University, local, and professional standards, regulations, procedures, and practices as well as makes appropriate on-campus and off-campus referrals; provides travel consultation with the study abroad programs and crisis assessment and intervention. In addition, the Director drafts, recommends, and administers policies on the campus of California State University San Bernardino as well as carries out the standards of the Accreditation Association for Ambulatory Health Care (AAAHC) and the International Association of Counseling Centers (IACS). The Director contributes to the cooperative nature of the interactions between the counseling, health, and health education services. This position has oversight of these activities at the San Bernardino campus and the Palm Desert (satellite) campus which is approximately 70 miles southeast of the San Bernardino campus.

The Director serves as a member of the Campus Assessment, Response, and Education (CARE) Team; promotes the professional development of faculty, staff, and administrators regarding legal and other policy issues related to providing and delivering mental health services; and maintains technological currency. The Director develops and implements multicultural initiatives; hires, supervises, and evaluates personnel, including trainees; leads the selection processes; communicates with prospective trainees; coordinates the trainee/intern orientation; oversees didactic and clinical training; supervises interns coordinating with the academic programs of all trainees; and provides and elicits evaluations.

Additionally, the Director develops workshops, presentations, and programs for the University community; oversees the assessment and evaluation of CAPS and evaluates the quality and effectiveness of programs, services and special initiatives; implements best practices in the field guided by a holistic and integrated health approach; conducts assessment as necessary for quality improvement; establishes and maintains collaborative working relationships with University Police, Office of Housing and Residential Education, Student Conduct & Ethical Development, Title IX & Gender Equity, faculty, staff, administrators and community agencies to assure adequate provision of mental health services that support student development, academic achievement and student success; manages referrals and provides crisis intervention; provides consultation to faculty, staff, parents, and others to address concerns related to student mental health.

The Director serves as a member of the Division of Student Affairs Directors Team and the Student Services Team and participates on appropriate University committees; provides direct counseling services and other duties as assigned by the Assistant Vice President for Student Services.

Applicants must possess an earned doctoral degree in Clinical or Counseling Psychology and a valid license to practice as a Psychologist in the state of California; or if licensed in another state, eligible for reciprocity per CA Business and Professions Code Chapter 6.6 Article 3 § 2946 and must be licensed in California within one year of employment. A minimum of five years of experience managing counseling services, preferably on a college campus, is required. Further, must possess demonstrated experience in provision of counseling services, training and supervising counseling staff, and experience providing counseling services to diverse populations. Demonstrated innovative leadership practices and exceptional interpersonal, verbal and written communication skills are needed. The ability to mentor staff and advance a culture of service, inclusion, and collaboration with all campus constituents is also required.

Application and Nomination
Review of applications will begin immediately and continue until the position is filled. To apply for this position please click on the Apply button, complete the brief application process, and upload your resume and position-specific cover letter. Nominations for this position may be emailed to Jennifer N. Hiatt at Applicants needing reasonable accommodation to participate in the application process should contact Spelman Johnson at 413-529-2895.

Spelman Johnson
California State University, San Bernardino – Director, Counseling & Psychological Services/Counseling Center
Jennifer N. Hiatt, Search Associate

Visit the California State University, San Bernardino website at

California State University, San Bernardino is an Equal Opportunity, Affirmative Action Employer. The University seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the people of California, to maintain the excellence of the University, and to offer our students richly varied disciplines, perspectives and ways of knowing and learning. California State University, San Bernardino subscribes to all state and federal regulations and prohibits discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. California State University, San Bernardino hires only individuals lawfully authorized to work in the United States. As required by the Clery Disclosure Act, the University’s annual security report is available at The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

This position may be “Designated” under California State University’s Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information:

Download Position Specification Here