Michigan State University (MSU) is one of the largest universities in the United States, serving more than 50,000 students across more than 200 undergraduate, graduate, and graduate-professional programs. MSU is a member of the Association of American Universities (AAU), one of the nation’s leading research-intensive, land-grant institutions, and is also a part of the Big Ten Athletic Conference and the Big Ten Academic Alliance. MSU’s strong emphasis on teaching and research is matched by its commitment to public service. At MSU you will find an inclusive academic community known for traditionally strong disciplines with a commensurate commitment to cross- and interdisciplinary programs that connect the sciences, humanities, and professions in practical, sustainable, and innovative ways to address society’s rapidly changing needs. Located in East Lansing, MI, the University’s campus neighbors the state capitol, with close proximity to a wide variety of cultural and recreational activities.
Reporting to the executive director, the director oversees the day to day operations of residence education and housing services (REHS), provides leadership and strategic vision to four comprehensive units within REHS – facilities management, housing assignments, conference services, and safety and security services, and the position serves as the department lead in the absence of the executive director. The director assists the executive director with establishing and accomplishing short-term and long-range objectives to achieve financial, customer service, and staff development goals. Among a broad range of responsibilities, the director monitors customer feedback and manages needed changes over a wide variety of services and processes; supervises a large and diverse staff, and coordinates professional development plans for direct reports and other staff; engages staff in conversations about industry standards and leads staff in implementing best practices in facilities management, assignments, conference services, and safety/security services; maintains and updates the department’s standard operations procedures manuals; manages all major move-in and move out processes and winter break housing; develops facilities management plans and provides direction for maintenance and custodial staff; and increases departmental revenues by collaboratively working to grow conference business. The position oversees 350 full- and part-time staff, 5,000 students and has 4 direct reports. This position manages an annual operating budget in excess of $52.5 million. In support of the academic mission of the institution, the department houses 14,400 single students in 27 residence halls, and provides 1,300 apartments for both single students and family housing.
A master’s degree in higher education administration or similar field, and seven years of related and progressively responsible work experience in residence hall administration, facilities management, housing operations, or conferences/guest housing. Successful candidates will also demonstrate exceptional business, fiscal planning, and budget management skills; the ability to recruit, train, support, and retain a large and diverse staff; excellent oral and written communication skills and an engaging public presence; the ability to manage conflicts and crisis situations; an active commitment to diversity and inclusion; a well-developed sense of responsibility; commitment to students and an understanding of how to promote student learning and academic success; an understanding of appropriate and progressive use of technology; and the ability to work collaboratively with students, university staff and faculty, vendors, community members, and other stakeholders. An understanding of labor relations issues and how to work effectively with union staff, and a basic understanding of legal issues and risk management are also desirable skills.
Application and Nomination
Review of applications will begin August 17th and continue until the position is filled. To apply for this position please click on the Apply button, complete the brief application process, and upload your resume and position-specific cover letter. Nominations for this position may be emailed to Laura Puckett-Boler at email@example.com. Applicants needing reasonable accommodation to participate in the application process should contact Spelman Johnson at 413-529-2895.
Visit the Michigan State University website at https://msu.edu
Michigan State University is committed to the principles of equal opportunity, nondiscrimination and, in the context of employment, affirmative action. University programs, activities, and facilities are available to all without regard to race, color, gender, gender identity, religion, national origin, political persuasion, sexual orientation, marital status, disability, height, weight, veteran status, age, or familial status. The university is an affirmative action, equal opportunity employer. In carrying out this commitment, the university is guided by the applicable federal and state laws and regulations and policies adopted by the Board of Trustees.
The university has a comprehensive employment Affirmative Action Plan that includes placement goals for academic and support staff employment and an affirmative action policy for the employment of veterans and persons with disabilities. The Office for Inclusion and Intercultural Initiatives oversees the Plan by reviewing individual academic and support staff hiring recommendations, and advises the President and other university administrators on equal opportunity, diversity and inclusion matters.
MSU is committed to achieving excellence through cultural diversity. The university actively encourages applications and/or nominations of women, persons of color, veterans and persons with disabilities.