The Director of Housing and Residence Life (HRL) is responsible for planning, directing, and leading self-funded, university-owned-and-operated residence halls and apartment housing (6,000 beds) on both the Allendale and Pew Campuses. Reporting to the associate vice provost for student affairs, this is a leadership role within the university and division, and is responsible for creating conditions which foster student learning, engagement, and success, while also assuring that the department is contributing to overall division and university objectives. The director will provide visionary leadership and essential oversight for a comprehensive, contemporary, professional, innovative, and service-oriented Housing and Residence Life department. The nature of the role may shift over time and requires adaptability depending on student, division, and university needs.
Key responsibilities for this position:
- Design and implement a vibrant residential experience that supports the university’s purpose and values while assuring meaningful connections with the academic community, high student satisfaction, a strong sense of student community and self-governance, assessment of learning environments, and disciplined focus on safety and security.
- Provide visionary, strategic, innovative, flexible, and change-oriented leadership for the department, which oversees approximately 6,000 beds in 21 living centers and 18 campus apartments and over 1.9 million gross square feet.
- Recruit, train, and supervise approximately 40 professional and graduate staff, 115 resident assistants, and over 80 student employees, assuring positive organizational culture, empowerment with accountability, personal and professional growth, and congruence with university and division values and expectations.
- Champion current and future student housing needs, assure that department offerings are inclusive, and assure that an acceptable educational philosophy supports changes and initiatives.
- Use data and predictive measures for department planning and decisions and evaluate and supervise programs, services, facilities, and staffing using assessment, best practices, and institutional context to make adjustments as needed.
- Collaborate and work closely with faculty and staff in supporting the academic, professional, and personal needs of students, and partner for program and idea development.
- Evaluate, modify, and implement programs and initiatives focused particularly on the first-year experience, using research, best practices, and institutional context; work to improve retention within university housing facilities and at the university overall; augment efforts to develop more comprehensive and cost-effective learning-living and theme communities.
- Develop protocols to respond to emergency issues on a 24-hour basis; participate in campus emergency planning; ensure compliance with all relevant policies, procedures, standards, and laws; and conduct regular policy reviews to align organization with compliance and other obligations.
- In partnership with division and university finance colleagues, take responsibility for business and financial operations; construct, monitor, and adjust budgets of approximately $56 million; determine financial operating models and other strategies to ensure long-term stability; identify new sources of revenue and cost efficiencies for short and long-term success; and formulate fiduciary policies, budgets, contracts, and operating systems for the department.
- In partnership with university law enforcement, legal, and other colleagues, take responsibility for safety, security, compliance, and risk management in campus housing facilities.
- In partnership with division and university facilities and auxiliary colleagues, take responsibility for assuring high-quality spaces, dining, and summer conference operations; assure that long term strategic and capital planning occurs for HRL, addressing the physical plant, programs, services, and capital funding.
- In partnership with diversity, equity, and inclusion colleagues, provide vision and leadership for broad-based initiatives for students and staff, and support other colleagues working to create inclusive experiences, learning opportunities, and environments.
- Maintain a high level of professionalism, personal integrity, and collaborative relationships with students, faculty, staff, alumni, families, and external communities.
- Maintain confidentiality and respond effectively to sensitive inquiries or concerns and serve on and/or support the Behavior Team, conduct processes, and other processes designed to support students.
- Serve as a leader in and contributor to the profession.