One of the largest universities in the country, California State University, Northridge (CSUN) is an urban, comprehensive university that delivers award-winning undergraduate and graduate programs to nearly 40,000 students annually and counts more than 330,000 alumni who elevate Southern California and beyond. Since its founding in 1958, CSUN has made a significant and long-term economic impact on California, generating nearly $1.9 billion in economic impact and more than 11,700 jobs each year. The Los Angeles Economic Development Corporation recognized CSUN as its 2015 Eddy Award winner for its positive economic impact. Serving more students on Pell Grants than any other institution in California, CSUN is also a social elevator and one of the most diverse universities in the country. CSUN ranks 13th in awarding bachelor’s degrees to underrepresented minority students and seventh in bachelor’s degrees to Latino students, serves the 13th largest Jewish student population, and enrolls the largest number of students who are deaf and hard-of-hearing of any U.S. state university. The journal, Nature, recently named CSUN a Rising Star for scientific research, and the National Science Foundation ranks CSUN in the top five nationally among similar institutions for graduates who go on to earn doctorates in the sciences. CSUN is where individuals rise. And through them, so does Greater Los Angeles and beyond.

Student Housing and Residential Life (SHRL) at California State University, Northridge exists to promote individual development, academic success and conscientious citizenship among our student residents. SHRL meets the needs of our diverse residents that include freshman, returning students, graduates and students with dependent children and/or spouses by focusing on student success and by providing facilities, services, resources and programs that foster respectful and responsible living among student residents in a safe, welcoming and learning focused residential environment.  SHRL has the capacity to serve approximately 3,540 residents on 47 acres of grounds that include 21 student residence halls, 11 apartment buildings for student families/guest residents, two community centers, a residential dinning commons and a student housing administration building. SHRL currently offers several Living Learning Communities and Themed Living Communities  aimed to bring together student residents, faculty and staff with similar academic interests, personal passions and life experiences in an engaging residential environment designed to foster collaboration and connection. For more information please visit:

The Position

Responsibilities of the Position

The Director, Student Housing and Residential Life provides leadership, vision, and management direction for the department. Reporting to the Associate Vice President for Student Life, the incumbent serves as the senior housing officer of the University and oversees a comprehensive housing program designed to promote the University’s learning and student success-centered mission. As the senior administrator for the University’s student housing program, the director is responsible for coordinating extensive strategic planning, goal setting, and assessment initiatives; implements best practices related to residential life programs and services; provides direction and oversight for budgeting, long-term financial forecasts, physical plant and facility operations, conferencing, and administrative operations; ensures effective marketing and retention efforts to maximize occupancy; and directs emergency preparedness and crisis response efforts. The director provides leadership that ensures programs and services are aligned with the department’s goals of positively impacting retention and graduation rates among residential students; ensures that academic, social, recreational, cultural, and safety programs and services facilitate a living environment conducive to student success and directly oversees related assessment efforts. The director anticipates future housing trends and how to best accommodate those trends programmatically as well as through the initiation of building and renovation programs. In collaboration with the university’s executive leadership, various campus departments, and the Chancellor’s Office, the director oversees and contributes to the development of CSUN’s housing master plan. The director ensures completion of annual renovations and upgrades to existing buildings and the planning and construction of new buildings, including the review of architectural and construction documents and follow-up on contracts related to furniture, fixtures, technology, and equipment.  The director is responsible for administering a $25 million annual budget with various reserve funds; directly supervises six professional employees and has overall supervision responsibility for approximately 87 staff and 160 student employees in five operating units: Residential Life, Facilities Operations, Administrative Services, Financial Services and Human Resources, and Residential Computing Resources. The director collaborates closely with other University stakeholders regarding academic, programmatic, and student support services, including academic colleges/departments, the University Counseling Services, The University Corporation, Department of Police Services, Facilities Planning, Student Accounting and Cash Services, and University Budget Management.

Characteristics of the Successful Candidate

A Bachelor’s degree is required; a Master’s degree in higher education administration, student personnel, equivalent, or related field from an accredited institution is preferred. Six years of full-time, progressively responsible higher education supervisory/leadership experience within student housing operations and residential life, or the equivalent, is required, with a minimum of three years in a leadership/management role. Demonstrated leadership in developing and delivering learning-centered programs and services that promote student success among diverse populations in student housing. Demonstrated success in motivating and leading a large and diverse staff, including represented and non-represented union employees. Demonstrated leadership with facilities maintenance, renovation, planning, and design. Highly developed skills in budgeting and financial forecasting. Demonstrated ability to successfully manage complex crisis situations involving multiple stakeholders. Highly developed and demonstrated understanding of student safety, emergency management, and student behavior/conduct best practices. Highly developed strategic planning skill set. Highly developed ability to develop successful partnerships with multiple on- and off-campus stakeholders in order to develop and achieve a cohesive student housing vision. Familiarity with the Americans with Disabilities Act and various regional, state, federal, and system-wide regulatory codes. Strong understanding of student development theory, community development, and impact of housing on student retention and graduation. Proven ability to develop and sustain student communities that value and promote diversity.

Likely Opportunities, Priorities, and Challenges of the Position

CSUN has enjoyed strong leadership in its Student Housing and Residential Life department. As an urban campus, CSUN focuses on supporting students with stellar programs helping students be successful. Through strong collaboration and open dialogue, this position is well-poised for success. The Director will have the opportunity to play a role in hiring a new associate director. Fortunately, many of the other direct reports have worked in the department for numerous years and have a strong commitment to the department and the CSUN student population. This stability will be essential to success.

As part of the California State University system, CSUN is part of a larger system governing decisions. As such, the new director will need to learn the history and system-wide structure quickly. Many campus stakeholders emphasized the need for flexibility and emotional intelligence in working in a multi-campus system. This position will require someone committed to the mission of CSUN and possess political acumen.

Measures of Success for the Position

At an appropriate interval after joining CSUN, the items listed below will define success for the new director.

  • A spirit of collaboration, transparency, and open dialogue is built with all staff members.
  • An understanding of each staff member’s role and how they contribute to the larger organization has been developed.
  • Strong, valued and trusted working relationships are established among members of the student affairs leadership team and CSUN community.
  • A compelling vision for the future of campus housing is established in partnership with university leadership and key campus stakeholder groups.
  • The leadership and management team within housing is fully staffed, with newest members successfully oriented and making a smooth and successful transition to CSUN.
  • Current staff members are empowered and motivated to co-create a results oriented culture operating under a unified vision for the future.
  • Department fiscal resources are robust and in alignment with current goals, future priorities and long-term needs.
  • High levels of occupancy are maintained through innovative programming, the maintenance of desirable residential accommodations, and comprehensive marketing strategies that are responsive to enrollment and housing trends.
  • The connection with academic affairs is further strengthened, with enhanced opportunities and intentional collaboration in support of campus-wide student success initiatives.
  • An understanding of and commitment to diversity is shown through value-based decision making that creates thriving student communities.

An Overview of the Division

An Overview of the Department

Institution & Location

Institutional Background

California State University, Northridge is a public institution that was founded in 1958. CSUN is a vibrant, diverse university community of 38,310 students and more than 4,000 faculty and staff, sited on a 353-acre campus in the heart of Los Angeles’ San Fernando Valley.

It was founded first as the Valley satellite campus of Cal State Los Angeles. It then became an independent college in 1958 as San Fernando Valley State College, with major campus master planning and construction. The University adopted its current name of California State University, Northridge in 1972.

CSUN offers a variety of programs including bachelor’s degrees, master’s degrees, doctoral degrees, and teaching credentials. CSUN ranks 10th in the U.S. in bachelor’s degrees awarded to underrepresented minority students. The university has over 200,000 alumni. CSUN is home to the National Center on Deafness, and the university hosts the International Conference on Technology and Persons with Disabilities (more commonly known as the CSUN Conference), which is held each year in San Diego. CSUN’s Chicana and Chicano Studies Department is the largest in California.

About Northridge, CA

Once called North Los Angeles, the neighborhood known as Northridge is a jewel of the San Fernando Valley, home to California State University, Northridge and some of the best public and private schools in the region.

Near the northwest edge of the San Fernando Valley, nestled between Chatsworth, Porter Ranch, the Granada Hills and Reseda, Northridge combines urban living with access to the natural beauty of the surrounding countryside, including the nearby Chatsworth Reservoir and Lake Balboa.

The region that became Northridge was originally settled by the native Gabrielino or Tongva people, who built their dome-shaped houses in the area where Northridge is now located. When Spanish explorers came to the region in the 1700s, it was called Zelzah, and was home to fresh water fed by underground streams that still run beneath the neighborhood. Renamed North Los Angeles in 1929, the name was later changed to Northridge in 1938 to avoid confusion with nearby North Hollywood. ranks Northridge among the best neighborhoods in Los Angeles County, where Northridge receives an A or A+ grade in Housing, Weather, and Amenities, and has a total Livability score of 80, putting it 8% above the national average. Alongside some of the best public and private schools in the region, Northridge is also home to the Northridge Fashion Center, the largest shopping mall in the area, and one of only two hospitals in the San Fernando Valley certified for treating life-threatening injuries.

The neighborhood is home to dozens of restaurants, many of them concentrated along Reseda Blvd., and there are plenty of coffee shops near the CSUN campus, including half-a-dozen locations of the Freudian Sip coffee house on the University campus itself.


  • Commitment to Teaching, Scholarship, and Active Learning. We demonstrate excellence in teaching. We honor and reward high performance in learning, teaching, scholarship, research, service, and creative activity. Because the quality of our academic programs is central to our mission, we encourage intellectual curiosity and protect the multiple expressions of academic freedom.
  • Commitment to Excellence. We set the highest standards for ourselves in all of our actions and activities and support the professional development of faculty, staff, and administrators. We assess our performance so that every area of University life will be continually improved and renewed. We recognize and reward our efforts of greatest distinction and through them provide state and national leadership.
  • Respect for All People. We aspire to behave as an inclusive, cooperative community. Our behaviors, policies, and programs affirm the worth and personal dignity of every member of the University community and contribute to a campus climate of civility, collegiality, tolerance, and reasoned debate.
  • Alliances with the Community. We seek partnerships with local schools, community colleges, businesses, government, and social agencies to advance the educational, intellectual, artistic, civic, cultural, and economic aspirations of our surrounding communities.
  • Encouragement of Innovation, Experimentation, and Creativity. We seek to provide an environment conducive to innovation, experimentation, and creativity. We encourage all members of our community to take intellectual and creative risks and to embrace changes that will enhance the fulfillment of the University’s mission.


California State University, Northridge is inspired by the belief that our commitment to educational opportunity, inclusion, and excellence will extend the promise of America to succeeding generations. Our graduates will be the vanguard of leaders—committed to sustaining a democracy in which diverse people share in the rights and responsibilities of citizenship, proficient in applying technology to wise purposes, and dedicated to securing a humane world community and sustaining the bounty of the Earth.

As an institution of higher learning:

  • we will create a community of shared values in which faculty, students, staff, administrators and alumni will experience personal satisfaction and pride in our collective achievements;
  • we will be the first choice for university applicants who seek a rigorous, collaborative teaching/learning experience in a technologically rich environment;
  • we will be the leader in enhancing the educational, cultural and economic resources of our region; and;
  • we will receive local and national recognition for our distinctive achievements in teaching, learning, scholarship, and service.

Strategic Plan

Grounded in the Mission, Values and Vision of California State University, Northridge, this document summarizes the CSUN planning priorities, identified through formal and informal campus discussions and the Western Association of Schools and Colleges (WASC) accreditation process, and utilized in the University’s divisional and college planning.

The priorities are interdependent and together create the dynamic environment and educational conditions that nurture and sustain student success—our overarching, primary priority. Student success depends on an engaged and supportive faculty and staff. Both student and employee success are facilitated and sustained through embracing the power of diversity, growing CSUN’s visibility and reputation, increasing financial strength to pursue the university’s mission and planning priorities, increasing research and sponsored programs, fostering responsible stewardship of the environment, and using athletics as a tool for engagement. As an economic and social leader throughout the region, these priorities all power CSUN’s elevation of the communities we serve.

For a more detailed look at the strategic plan visit the website at

The Academic Program

Our nine colleges offer 68 baccalaureate degrees, 58 master’s degrees, 14 teaching credential programs in the field of education, and various opportunities in extended learning and other special programs. The student-faculty ratio at California State University, Northridge is 27:1, and the school has 13.3 percent of its classes with fewer than 20 students. The average freshman retention rate, an indicator of student satisfaction, is 78 percent.

  • Mike Curb College of Arts, Media, & Communication
  • David Nazarian College of Business and Economics
  • Michael D. Eisner College of Education
  • Engineering & Computer Science
  • Health & Human Development
  • Humanities
  • Oviatt Library
  • Science & Mathematics
  • Social & Behavioral Sciences
  • The Tseng College

The Student Body

California State University, Northridge had a total Fall 2018 undergraduate enrollment of 34,900, with a gender distribution of 46 percent male students and 54 percent female students. CSUN student activities include clubs and organizations, community service programs, leadership opportunities, and many ways to get involved in recreation and entertainment activities.

For a detailed look at the 2018 CSUN Profile of students, visit

Benefits Overview

CSUN offers you and your family a comprehensive benefits package including health plans, retirement plans, tuition reduction, and other employee programs. This website is intended to assist you with finding information and resources as you need it. We realize that making benefit choices and navigating the details of benefit coverage can be challenging. In these pages, we have attempted to provide you with the information you need to make the best coverage choices and to access information needed to manage your plan after you have made those choices.

Benefits include

  • Health Care Plans
  • Retirement and Savings Plans
  • Disability and Life Insurance
  • Leave of Absence Plans
  • Fee Waivers
  • Flexible and Voluntary Benefits

For a more detailed look at benefits, visit the web page at

Application & Nomination

Review of applications will begin immediately, and continue until the position is filled. To apply for this position please click on the Apply button, complete the brief application process, and upload your resume and position-specific cover letter. Nominations for this position may be emailed to Jennifer N. Hiatt at Applicants needing reasonable accommodation to participate in the application process should contact Spelman Johnson at 413-529-2895.

Visit the California State University, Northridge website at

As an Equal Opportunity/Affirmative Action employer, CSUN strives to create a community in which a diverse population can work, teach, and learn in an atmosphere of civility and respect for the rights of each individual. We consider qualified applicants for employment without regard to race, color, religion, national origin, gender, gender identity/expression, sexual orientation, age, disability, genetic information, medical information, marital status, or veteran status.