The Opportunity

Founded in 1834 in New Orleans, Tulane University is one of the nation’s leading educational and research institutions offering degrees in the liberal arts, science and engineering, architecture, business, law, social work, medicine, and public health and tropical medicine. Enrolling over 13,500 students, both graduates and undergraduates, Tulane students represent all 50 states and more than 40 foreign countries. Tulane’s main uptown campus of 110 acres includes over 90 buildings and houses the majority of its schools and colleges. The Tulane University Health Sciences Center in downtown New Orleans includes the School of Medicine, School of Public Health and Tropical Medicine, the Tulane Medical Center, the School of Social Work, and Technology Services, while the Tulane National Primate Research Center is located in Covington, Louisiana. With 4,400 full-time employees, Tulane is one of the largest employers in New Orleans and is dedicated to attracting and retaining the very best faculty, staff, and students.

The Position

Role of the Director of Emergency Management for Tulane University

Reporting to the vice president and deputy chief operating officer, the director of emergency management provides leadership in the oversight and execution of the University’s comprehensive emergency management operations including, but not limited to, preparedness, response, recovery, and business continuity. The director will lead institutional emergency preparedness by developing, maintaining, and updating the University’s All-Hazards Emergency Management Plans and Emergency Operations Procedures, integrating all roles and responsibilities across the campuses. Further, the director ensures that the university community is prepared, equipped, trained and ready to respond and address the consequences of disasters as well as mitigate the effects, to recover from the impacts, and to resume academic and business operations. Developing and administering the departmental budget with financial acumen for demonstrating fiscal stewardship of the university’s financial resources are also responsibilities of this position.

Additional responsibilities of the director include:

Emergency Preparedness

  • Conduct assessments of Tulane University’s potential susceptibility and impact to natural and other disasters, including, but not limited to hurricanes, fires, hazardous spills, bomb threats, bioterrorism, severe weather, ice storms, boiled water advisories and civil
  • Monitor changing circumstances to identify new or abated hazard conditions and provide updated campus hazard
  • Ensure departments and schools complete annual updates and publishing/uploading of their departmental All-Hazards Emergency Management Plans.
  • Ensure testing of plans by developing and conducting tabletop exercises on a routine basis multiple times per year.
  • Provide appropriate recommendations for mitigating local worksite hazards and obtaining specific emergency supplies or
  • Maintain the operational readiness of the University Incident Command Center including inspections and testing of emergency response related equipment within the Center.
  • Establish mutual aid agreements and coordinate the integration of stakeholders and colleagues of external and governmental organizations to work effectively during an emergency and catastrophic event.

Emergency Response Operations

  • Serve as the primary leader of Tulane’s Incident Command Team during an emergent and/or catastrophic event.
  • Represent Tulane with other University, federal, state, and parish emergency operations and security professionals.
  • Coordinate emergency responders and response actions of specific types of incidents.
  • Establish mutual aid agreements and coordinate the integration of stakeholders and colleagues of external and governmental organizations to work effectively during an emergent and/or catastrophic event.
  • Maintain proficiency with University’s emergency messaging alert systems and coordinate with university communications department for distribution of emergency messaging during events.
  • Responsible for oversight of University’s emergency management software and programs during emergency events.
  • Advise Senior Leadership in the management of all facets of the University’s emergency management operations during an event.

Recovery and Resumption of Operations

  • Continuous improvement on the University’s schools/departmental All-Hazards Mitigation Plans.
  • Serve as the primary contact and coordinator of resources that need to be deployed by internal departments and external organizations.
  • Coordinate with the University’s Director of Insurance for recovery operations with collaboration from insurance professionals and adjusters and external vendors for supplies and resources.
  • Conduct tabletop exercises with various schools and departments for testing the Business Continuity plans to resume operations.
  • Coordinate with external and governmental organizations for backup resources to assist in resuming operations post events.

Financial Stewardship

  • Stay abreast of current technology solutions supporting Emergency Management’s mission by advising on equipment and computer (hardware and software) budget needs.
  • Provide guidance and recommendations to University leaders on purchase of facilities infrastructure, disaster supplies, equipment, and systems (communications, data back-up, ).
  • Supervise departmental staff Business Continuity Program Manager and the Emergency Management Manager.
  • Indirectly provide guidance to the University schools and departments on safety or emergency management.

History of the Position

Now reporting to the Deputy Chief Operating Officer, the Office of Emergency Management is primed for a new leader. Efforts to find a new director have resulted in a refined set of responsibilities and a better understanding of the campus’ true needs for this position. While functioning without a director through a pandemic and an unprecedented amount of hurricanes, the Office and Tulane are hungry for a strong, capable leader to be an exceptional University partner working to prepare the campus community for all types of emergencies.

Opportunities and Challenges of the Role

The new director will encounter the following opportunities and challenges:

  • The last director made significant progress, leaving a solid foundation upon which to build.
  • The staff is very talented and passionate about their work.
  • The director will be expected to creatively inspire change and lead the effort to educate the entire campus community regarding emergency plans and preparedness.
  • With the departure of the last director, emergency management has lost some momentum on campus. The new director should quickly work to re-engage the community and solidify the Office’s critical role on campus.
  • Work to effectively train, coach and empower the emergency management staff and instill a culture of constant evaluation and improvement.
  • Tulane’s faculty are very committed and engaged and wish to understand the purpose behind decisions and activities.
  • While most departments and schools have their own emergency plans, the director will still need to help all stakeholders understand the importance and relevance of being appropriately prepared especially for events outside of hurricanes.
  • Completely understand the unique challenges, needs, and culture of Tulane.
  • Establish protocols and roles for specific leadership positions; provide training and emergency specific practices to allow all constituents a level of comfort and confidence in their specific roles.
  • Conduct all pertinent training for the campus community including tabletops.
  • Serve as a resource for the campus on all things emergency management; maintaining accurate information, current research, and online tools for the campus community to easily access.
  • Completely understanding the unique challenges and needs of a complex, de-centralized organization with distinctly different campuses, their facilities and organizational culture.
  • Ensure the Office does not operate within a silo and only engages others when an emergency arises.
  • Review all policies and procedures ensuring that they are accurate, clear, and easily accessible to the campus community.
  • Tulane is an incredible institution constantly evolving and improving. The new director has the ability to create a structure from which the Office and the campus can excel.
  • The leadership is open to positive change and to trying new ideas and initiatives.

Measures of Success

At an appropriate interval after joining Tulane, the following will define initial success for the director.

  • The director has built productive and collaborative relationships across the institution and with the local, regional, and state agencies.
  • The director has earned the confidence, respect, and trust of senior leadership becoming a thought partner at the senior level.
  • The director will have learned the institutional culture, its complexities, and key stakeholders.
  • The appropriate infrastructure is in place; all policies, procedures, and documents are established and are easily understandable and accessible to the campus.
  • The institution’s Emergency Operations Plans have been carefully reviewed and necessary changes and/or additions incorporated.
  • The director is a well-known and trusted member of both the campus and local communities.
  • The director has been instrumental in advancing the safety and security of the institution through a deliberate and comprehensive effort to enhance emergency preparedness.
  • Each department understands its role and what is expected of them in an emergency situation.

Qualifications and Characteristics

The successful candidate will have a bachelor’s degree in Emergency Preparedness or related field and a minimum of ten years of applicable experience in emergency preparedness, disaster planning, and hands-on response to disaster and emergencies. The successful candidate will have demonstrated effective leadership in the development and execution of emergency management programs and experience in providing technical and business impact reviews of emergency response work products and offering appropriate recommendations. In addition, candidates must have the ability to recognize and adapt to changing conditions with a strong tolerance for ambiguity as well as be equipped to interact with various levels of stakeholders, including senior leadership and technical professionals.

Preferred qualifications include an advanced degree in Homeland Security, Emergency Management, Disaster Management, or related field, and emergency management experience in a university environment. Further, FEMA certifications in ICS 100, 200, 300, 400, and 700 and a current Louisiana Emergency Manager (LEM) and/or Certified Emergency Manager (CEM), or ability to obtain such certification within two years are also preferred.

In addition to the stated qualifications and characteristics, Tulane stakeholders identified the following characteristics as important for the director of emergency management position (in no particular order):

  • Possess an extensive background in the creation and implementation of emergency management programs, plans, and training within complex organizations.
  • Demonstrated hands-on experience with real, large-scale emergency and/or crisis situations.
  • Adept at conceptualizing a full emergency management program for higher education.
  • Capacity to command a room through demonstrated confidence, knowledge, experience, and strength of presence.
  • A strong community builder and collaborator, capable of building bridges between departments, faculty, staff, students, local, regional, and state agencies, and the parishes, schools, and neighborhoods in New Orleans.
  • A strategic thinker with ability to see both short- and long-term issues and develop appropriate solutions.
  • Possess a genuinely inclusive leadership style that is confident, approachable, motivational, and transparent, with the ability to be firm, clear, direct, and consistent with staff and others.
  • An authentic communicator capable of truly understanding an audience and how to effectively listen and connect with their needs.
  • Innovative technology experience to further enhance emergency management efforts increasing efficiency and streamlining processes.
  • Ability to exercise exceptional judgment and intuition.
  • Be an authentic communicator capable of truly understanding an audience and how to effectively connect with their needs.
  • Be a transformative, collaborative leader to help make emergency management a fixture of the Tulane culture.
  • Have the capacity to use social media to create awareness of the office and disseminate critical information during an emergency.
  • Possess the ability to obtain both intellectual and emotional buy in for all emergency management endeavors.
  • A willingness to be visible on campus, to be present, to participate in the life of the campus, and to provide service wherever requested.
  • Demonstrated ability to lead a group of highly skilled leaders and professionals.
  • Ability to successfully navigate difficult situations with poise, calm, and tact.
  • Maintain a solid network of seasoned professionals at the forefront of the field of emergency management from which to draw upon for guidance and support.
  • Possess solid coaching and mentoring skills to assist in the further development of the office staff.
  • Ability to coordinate emergency preparedness training and drills for all levels of stakeholders across the institution.
  • Possess a strong understanding of, and experience with, both ICS and NIMS.
  • A highly energetic, positive individual with a strong sense of self and the ability to appropriately infuse humor and enthusiasm into the workplace and campus community.
  • Demonstrate cultural competence with a strong belief in the value of diversity in enriching the learning experience and the quality of life on campus.
  • Capacity to continually evaluate policies and procedures using knowledge obtained through drills or actual events to inform change.
  • A forward-thinking professional, aware of trends and best practices, and how to effectively incorporate these into the campus community.

Overview of The Office of Emergency Management

The Office of Emergency Management is charged with the preparation, prevention, and response to all-hazards events at Tulane University. Through comprehensive risk assessment, training, planning, mitigation, and response, they ensure a safe, healthy, and happy community.

Their mission is to provide Tulane University a solid yet flexible Office of Emergency Management structure, positioned to provide the best possible safety and welfare of the faculty, staff, and students through the preservation of life, health, property, and environment.

Leadership of the division

Shantay N. Bolton, Ph.D., Vice President, Deputy Chief Operating Officer

Dr. Shantay Bolton is currently the vice president and deputy chief operating officer at Tulane University, with responsibility for leading major strategic projects, providing functional direction to units reporting to the senior vice president/chief operating officer (Sr. VP/COO), leading administrative policy review and development, and serving as chief advisor to the Sr. VP/COO.

Previously, Dr. Bolton also held roles as vice president of human resources and institutional equity, associate vice president of human resources, and assistant vice president of human resources strategic initiatives at Tulane, as well as vice president of human resources at Tuskegee University. Dr. Bolton has more than 17 years of experience in human resources, implementing leadership development programs, employee engagement, talent management, and strategic training projects through organizational development.

She has recognized strengths in leading strategic organizational change, transformative human resources process improvement, and human capital capacity building to enhance team performance.

Staff

Donald Veals, Emergency Preparedness and Response Manager

Veals joined the Tulane community in February 2016 as Tulane’s Emergency Preparedness Manager. As the Emergency Preparedness Manager, Veals partners with local, state, and federal agencies to ensure compliance.  In an effort to continuously improve the University’s ability to respond to emergencies and manage incidents effectively, Veals works directly with faculty, staff, and students to develop, implement, manage, and improve campus-wide Emergency Preparedness plans and programs.

Prior to working at Tulane, Veals worked 14 years in the healthcare industry. During his tenure, Veals gained extensive experience in the design and maintenance of access control and CCTV systems for healthcare environments. Additionally, he has experience conducting assessments of facilities to identify and prioritize security and safety risks.

Veals has served in the United States Marine Corps as a Marine Security Guard at American Embassies in both Managua, Nicaragua and Stockholm, Sweden. His job entailed providing security not only to the American Embassy and its Ambassadors, but VIP security for the President of the United States and the Secretary of State.

Veals has a Bachelor of Arts in Criminal Justice. He is a certified Louisiana Emergency Manager (LEM), Law Enforcement Active Shooter Emergency Responder (LASER), Crisis Prevention Intervention (CPI) Instructor, and a member of the International Association of Emergency Managers (IAEM) and the American Society for Industrial Security (ASIS).

Meredith Beers, Business Continuity Manager

Meredith Beers joined Tulane University in January 2018 as the Business Continuity Manager. In her role she helps plan and coordinate the University’s continuity of operations in the event of an emergency, as well as write and exercise the University’s emergency plans.

Prior to working at Tulane, Beers worked at SBP, Inc. as a Senior Disaster Specialist and consulted with Audubon Zoo on emergency preparedness. She has also served as a Women’s Research & Education Institute Congressional Fellow in the office of the late U.S. Senator Frank R. Lautenberg as well as interned at the Smithsonian National Zoo where she focused on emergency preparedness.

Beers earned a PhD in public health with a concentration in disaster management, MPH, and BA in English from Tulane. She is also an adjunct assistant professor at the School of Public Health and Tropical Medicine in the department of environmental health sciences and has served as an adjunct professor at the School of Social Work in the Disaster Resilience Leadership Academy.

Institution & Location

Institutional Overview

New Orleans in 1834 was one of the busiest international port cities in the world. But the city was not just importing goods from across the world, they were also importing deadly diseases like yellow fever, malaria, and smallpox. In an effort to treat these diseases, learn more about them, and train more doctors, the Medical College of Louisiana was formed.

By 1847, the Medical College of Louisiana was a newly established public institution, the University of Louisiana. But in 1884, wealthy merchant Paul Tulane, a native of Princeton, N.J., wanted to express his appreciation for the city that made him his fortune. He donated more than $1 million in land, cash, and securities “for the promotion and encouragement of intellectual, moral and industrial education.” His generous gift transformed the University of Louisiana into Tulane University. In 1886, the H. Sophie Newcomb Memorial College was established as Tulane’s co-ordinate college for women.

More than 180 years later, Tulane University has become one of the most respected educational and research institutions in the country. Tulane is a member of the prestigious Association of American Universities, a select group of 62 leading research universities in the United States and Canada with “preeminent programs of graduate and professional education and scholarly research.” Tulane also is ranked by the Carnegie Foundation for the Advancement of Teaching as a university with “very high research activity.” Of more than 4,300 higher educational institutions rated by the foundation, Tulane remains in a prestigious category that includes only two percent of universities nationwide.

In July, 2014, President Mike Fitts was named the 15th President of Tulane. President Fitts has ushered in a new era at Tulane focused on creating the most meaningful student experience anywhere and greatly increasing and deepening the university’s level of interdisciplinary teaching and research. His efforts are quickly establishing Tulane as a place where the best minds from the widest array of fields seek solutions to the world’s most pressing problems through cross-disciplinary collaboration and innovation.

New Orleans, LA

New Orleans is a major U.S. port and the largest city and metropolitan area in the state of Louisiana. With a population of approximately 400,000, New Orleans is famous for its cuisine, its music (particularly as the birthplace of jazz), and its annual celebrations and festivals, most notably Mardi Gras. The city is often referred to as the “most unique” in America.

New Orleans is located in southeastern Louisiana, straddling the Mississippi River. New Orleans is world-famous for its abundance of unique architectural styles that reflect the city’s historical roots and multicultural heritage. Though New Orleans possesses numerous structures of national architectural significance, it is equally, if not more, revered for its enormous, largely intact (even post-Katrina) historic built environment.

Many styles of housing exist in the city, including the shotgun house (originating from New Orleans) and the bungalow style. Creole townhouses, notable for their large courtyards and intricate iron balconies, line the streets of the French Quarter. Throughout the city, there are many other historic housing styles: Creole cottages, American townhouses, double-gallery houses, and raised center-hall cottages. St. Charles Avenue is famed for its large antebellum homes. Its mansions are in various styles, such as Greek Revival, American Colonial, and the Victorian styles of Queen Anne and Italianate architecture. New Orleans is also noted for its large, European-style Catholic cemeteries, which can be found throughout the city.

Visit the New Orleans Chamber of Commerce website: http://neworleanschamber.org/

Mission Statement

Tulane’s purpose is to create, communicate, and conserve knowledge in order to enrich the capacity of individuals, organizations, and communities to think, to learn, and to act and lead with integrity and wisdom.

Tulane pursues this mission by cultivating an environment that focuses on learning and the generation of new knowledge; by expecting and rewarding teaching and research of extraordinarily high quality and impact; and by fostering community-building initiatives as well as scientific, cultural, and social understanding that integrate with and strengthen learning and research. This mission is pursued in the context of the unique qualities of their location in New Orleans and their continual aspiration to be a truly distinctive international university.

Key Initiatives

President Fitts is building a new Tulane. He is boosting the university’s life-saving, world-changing research, transforming its student experience, and creating the infrastructure and financial stability that support both. He is also dedicated to increasing the university’s diversity and honoring the contributions of people from all races and cultures who have made Tulane what it is today and what it will be in the future.

  • Enhancing the Student Experience: President Fitts is creating a campus that will fuel learning, collaboration, and community.
  • Honoring and Advancing Diversity: The Presidential Commission on Race and Tulane Values is committed to fostering a racially diverse, inclusive community for all Tulanians.
  • Promoting Pioneering Research: President Fitts believes working across disciplines to pursue groundbreaking discoveries has the most significant global impact.
  • Ensuring Financial Stability: Under President Fitts”s leadership, Tulane has shattered fundraising records year after year since launching Only the Audacious: The Campaign for an ever bolder Tulane.

For a detailed look at the initiatives, please visit https://president.tulane.edu/key-initiatives

Academic Programs

The creation, communication, and conservation of knowledge is the core mission of any university; however, Tulane University also places the holistic development of each student, as an individual, at the heart of that mission. Students select degree programs in architecture, business, law, liberal arts, medicine, public health and tropical medicine, the sciences and engineering, and social work. These world-class educational and research programs define Tulane, as does its unique relationship to the culturally rich and diverse city of New Orleans, which informs and inspires its scholarship and enhances the academic experience of its students.

Schools and Colleges

  • School of Architecture
  • B. Freeman School of Business
  • School of Professional Advancement
  • School of Law
  • School of Liberal Arts
  • School of Medicine
  • Newcomb-Tulane College
  • School of Public Health and Tropical Medicine
  • School of Science and Engineering
  • School of Social Work

Tulane Rankings

Tulane University rose to No. 40 among the country’s top national universities in the latest edition of the U.S. News & World Report “Best Colleges.” The annual publication also ranks Tulane’s undergraduate business program 43rd in the nation and places Tulane No. 3 in Service Learning, No. 18 on its list of Best College for Veterans, and No. 42 among the Most Innovative Schools.

The 2020 edition of the U.S. News rankings comes on the heels of high marks Tulane received in the popular Princeton Review rankings. Those rankings listed Tulane as the nation’s No. 1 university for Community Service; No. 2 in the Students Love These Colleges category; No. 3 in College City Gets High Marks; No. 4 for Happiest Students; No. 6 for Best Quality of Life; No. 9 for Best-Run Colleges, and No. 13 among Impact Schools.

In addition to improved rankings, interest in Tulane is also at an all-time high. The university received 42,000 applications for the incoming fall class, enrolling only a select 1,800 who comprise its most academically qualified and diverse class ever.

Tulane also recently opened The Commons, its largest project since Yulman Stadium. Located in the heart of the uptown campus, the $55 million, 77,000- square-foot building serves as a meeting, studying, and gathering place for students, a unified home for the Newcomb Institute, and a state-of-the-art dining facility. It is one of numerous building projects and initiatives designed to make the Tulane student experience truly transformative.

Another project designed to enhance the student experience includes Mussafer Hall, which unites services dedicated to the success of students in their academics, careers, and lives under one roof. Tulane has also announced plans for new and renovated student residences, including additional residential programs and facilities in which students interested in deeper exploration of an academic subject, cultural experiences, or area of community service will live, study, and work together with the assistance of a faculty-in-residence and classrooms located within the residence hall.

The university has received a significant gift that will name and build the Steven and Jann Paul Hall for Science and Engineering, the new home of Tulane’s School of Science and Engineering. The new building will be part of a burgeoning Science and Engineering District that will encourage collaborations between science, engineering, the humanities, architecture and more.

Tulane continues to grow in other ways. In addition to attracting some of the country’s best students, it is experiencing growing success in recruiting faculty and researchers from other prestigious institutions nationwide, including Johns Hopkins, the Cleveland Clinic, and Claremont McKenna College.

Tulane is also planning a major expansion in downtown New Orleans, where it hopes to play a major role in the revitalization of the old Charity Hospital, filling a third of its space with laboratories, clinical space, classrooms, student housing, and more.

The Student Body

Enrollment Fall 2020

  • Undergraduate: 8,549
  • Graduate and Professional: 5,923

Total: 14,472 — 8,635 females and 5,837 males

Benefits Overview

As an employee of Tulane University, the following benefits are available:

  • Medical
  • Dental plan option
  • Vision care
  • Long-term disability
  • Life insurance
  • 403(b) retirement plan
  • Tax-sheltered annuities program
  • Vacation and holiday schedule
  • Tuition benefits at Tulane for employees, their spouses, and eligible dependents.

For additional information, please visit the Tulane University’s benefits page on their website: https://hr.tulane.edu/benefits/benefits

Application & Nomination

Review of applications will begin February 5, 2021, and continue until the position is filled. To apply for this position please click on the Apply button, complete the brief application process, and upload your resume and position-specific cover letter. Nominations for this position may be emailed to Heather J. Larabee at hjl@spelmanjohnson.com. Applicants needing reasonable accommodation to participate in the application process should contact Spelman Johnson at 413-529-2895.

Visit the Tulane University website at www.tulane.edu

Tulane University is an equal employment opportunity/affirmative action/persons with disabilities/veterans employer committed to excellence through diversity. Tulane will not discriminate against individuals with disabilities or veterans. All eligible candidates are encouraged to apply.