Whitman College seeks an innovative leader to join the leadership of a high-performing and collaborative admission, communications, and financial-aid team. Reporting to the interim vice president for admission and financial aid, the director will be responsible for the overall management and administration of all student financial aid as well as the operation of the Financial Aid Office (FAO). The director of financial aid is a strategic partner in meeting the college’s admission and retention goals, leading a staff, and partnering with colleagues across the college. The director is responsible for the awarding and disbursement of annual financial-aid expenditures, a comprehensive aid budget of approximately $40 million. Supervising a staff of three, who provide service for financial aid applicants, the director will hire, train, and provide professional-development opportunities and mentoring to all financial-aid staff members.
The director must be a relentless advocate for Whitman College students, a strategic enrollment-management thinker and contributor, an expert in administering federal, state, and institutional financial aid programs, and an innovator who is motivated to bring new approaches, technologies, and communications tactics to the financial aid realm. Specifically, the director will be expected to:
- analyze and interpret federal and state legislation relative to financial-aid functions, and oversee the implementation of new regulatory requirements;
- ensure that all federally mandated requirements are performed as stipulated;
- provide individual, student-centered counseling services to students and families;
- ensure fiscal accountability in fund management, disbursement, and recovery by coordinating technology and the Ellucian Colleague enterprise systems for effective administration of student-aid funds, and ensure that the system is used effectively, processes are kept up-to-date, and product enhancements are developed;
- lead and collaborate with campus partners in the college’s diversity, equity, and inclusion work, with a focus on DEI-related financial aid initiatives;
- contribute to the development of both need- and merit-based financial-aid awarding and packaging policies alongside the admission, communication, and financial-aid leadership team and the college’s enrollment-analytics partner, with an eye toward using advanced predictive analytics to leverage financial aid for the college’s enrollment management and access goals;
- collaborate with campus colleagues to ensure student retention in cases where financial needs may be a barrier;
- collaborate with colleagues across the college to encourage fair and equitable administration of, and access to, work-study job opportunities for students; and
- create an office culture that values innovation, collaboration, accountability, and data-informed decision-making.