We are sensitive to how the COVID-19 pandemic is impacting work and personal lives, and will offer the utmost flexibility throughout the interview process. The search committee expects to conduct initial interviews virtually for the safety and well-being of all involved.

The University of San Francisco, founded in 1855 as the city’s first college, is a premier Jesuit Catholic, urban University with a global perspective. The University is comprised of five schools and colleges—Arts and Sciences, Law, Management, Education, and Nursing and Health Professions. USF serves a very diverse student population of 10,071 traditional and non-traditional undergraduate and graduate students on its main campus and five regional campuses.

 

The Position

Role of the Director of Financial Aid for the University of San Francisco

Reporting to the Assistant Vice Provost for Student Financial Services, the Director of Financial Aid (DFA) has primary responsibility for leadership, resource management, and administrative oversight of ensuring accurate delivery of financial aid to qualified students in a supportive and timely manner. The Director of Financial Aid oversees the administration of all federal, state, and institutional student financial assistance including student employment, NCAA, and Veteran Enrollment Services. The position is responsible for the management and development of an annual financial aid budget of approximately $120 million and an operating budget of approximately $420 million. Supervising a team of 13 staff who provide services for financial aid applicants, the DFA will hire, train, and provide professional development opportunities and mentoring to all financial aid staff members.

Selected responsibilities include:

  • provides administrative oversight for accurate and effective disbursement of federal, state, University, and non-institutional funds; and ensure compliance with applicable regulations and policies;
  • plans, implements, monitors, and evaluates systems and use of available financial aid funds and university resources for maximum utilization and support of the university’s mission;
  • directs development and implementation of support systems and procedures for processing, awarding and disbursing Financial Aid and scholarships so that transactions are accurate, fair, equitable, accessible, timely, and responsive to students’ needs;
  • recruits, hires, trains, supervises, develops, and evaluates employees who administer and process financial aid;
  • provides formal and informal representation in campus, community, and other professional settings, and to the leadership of all such constituencies, advocating for the interests of students, the university, and the Office of Scholarship and Financial Aid;
  • establishes and maintains effective oral, written, print, and electronic media communications for current and prospective students, parents, university personnel, and the general public so that current requirements as well as continuing changes in financial aid are communicated in a clear and understandable manner;
  • evaluates data and trends to prepare detailed reports required by federal, state, university and agency funding sources, ensuring they are timely, accurate, complete, and realistic;
  • interprets, informs, and advises university administration about changes in financial aid so that the impact on budget, services, university resources, and enrollment is identified;
  • initiates and responds to requests for mediation, interpretation, advice, or opinion regarding all aspects of financial aid.

History of the Position

The director resigned in 2018 after serving at the University of San Francisco (USF) for over 40 years. At present, an outside interim director is in place until the position is filled

Opportunities and Challenges of the Role

The new director of financial aid must possess an understanding of best practices in financial aid in order to ensure great customer service to students and compliance with mandated regulations. The director should be an excellent communicator who is capable of building strong trust-based relationships. They will need experience in the training, management, and motivation of staff in a variety of tasks and skills. The director will be tasked with evaluating the current operation and developing a plan for improvement in processes, technology, and student service.

Additional challenges and opportunities for the director as articulated by stakeholders are enumerated below.

  • The director will work to improve the student satisfaction and credibility of the office and services provided.
  • The successful candidate will provide leadership as the content expert to students, faculty, and staff on financial aid practices.
  • The director should exhibit strong communication skills through personal interaction, public presentations, and an online presence.
  • The new director will manage current vacancies in the department and develop strategies for the professional development and retention of staff in financial aid.
  • Continue support of the recommendations outlined in the recent Standards of Excellence Review.
  • The successful candidate will initiate outreach to campus partners for relationship building and education of processes.
  • Review the use of all technology and develop strategies for continued training for staff.
  • The director will work collaboratively with graduate admissions and financial aid to clarify processes for graduate students.
  • The new director must demonstrate that they are an advocate for diversity and inclusion through their experience with effective policy making, practices, and process development.

Measures of Success

At an appropriate interval after joining the University of San Francisco, the following will initially define success for the director of financial aid:

  • the director is a visible and engaged leader throughout campus addressing financial aid matters;
  • the director has led the staff towards the delivery of excellent service to students;
  • the director is an essential team member and collaborator with faculty, staff, and students who are working towards achievement of institutional goals;
  • the director has analyzed, contributed to, and defined plans that are best practices for the financial aid office and the campus moving forward;
  • the director has assessed the efficiency of programs and services;
  • the director has contributed to the student financial services leadership team for the university;
  • the director has expanded the collaborations and partnerships of the office.

Qualifications and Characteristics

The successful candidate must possess a bachelors’ degree from a four-year accredited college or university, and a minimum of five (5) years of progressively responsible Financial Aid administration or management experience in a college or university setting using highly computerized systems. Eight (8) or more years of full-time experience in financial aid at a post-secondary institution with experience that aligns to the representative duties listed above are required. A masters’ degree is preferred.

Candidates for this leadership role must have extensive knowledge of Banner financial aid modules and its functionalities. They must have extensive knowledge of federal, state, or university financial aid regulations, policies, and procedures. They should demonstrate experience exercising fiscal responsibility for federal, state, and university resources. Candidates should have demonstrated participation in successful development and utilization of technologies and procedures that provide financial aid.

The ideal candidate will demonstrate a personal and professional commitment to diversity and inclusion, the ability to work collaboratively across the campus, and the aptitude to build and maintain strong relationships with students, with an emphasis on dynamic communication and collaboration. Other preferred qualifications include supervisory and budgetary experience; planning/organizational skills; experience leading diverse teams, operating in cross-functional settings, and managing crises; and demonstrated problem-solving and strategic visioning skills.

Characteristics of the successful candidate identified by campus stakeholders:

  • has had successful hands-on experience in all facets of delivery and reporting of student financial aid services including student employment;
  • viewed as an experienced, successful self-starter;
  • understands the critical role student financial aid plays in the recruitment and retention of students;
  • seeks to implement efficiencies and improvements in processes, procedures, policies, and customer service;
  • understands how to develop meaningful collaborations and productive partnerships with other campus departments, offices, and staffs;
  • desires to work in a collegial, vision-minded atmosphere with ample amounts of both challenges and laughter.
  • demonstrated ability to exercise independent judgment, discretion, ingenuity, and innovation to resolve complex and often highly visible issues, with campus-wide impact.

Overview of the Financial Aid department

Types of Aid at USF

Undergraduate financial aid includes grants, merit scholarships, loans and Federal Work-Study.  These aid programs can be awarded according to the financial need of the student and family (need-based financial aid) or merit scholarships (non-need based on student’s academic profile).

Merit Scholarship for Undergraduates

Merit-based scholarships are determined at the time of admission; no separate application is required. If awarded a merit-based scholarship, the scholarship is included with your admission letter and in any financial aid award. For Fall 2019, these awards range $5,000 to $25,000 per year.

Merit-based financial aid awards can be used for tuition only.

University Need-Based Aid and Named Scholarships

These awards come from University resources and generous donations from alumni and USF supporters. University need-based aid and named scholarships are awarded based on a student’s financial need as determined by the appropriate financial aid form.

Grants

Grants are types of financial aid that do not have to be repaid. Sources for grants and scholarships include federal and state governments, the university, academic department or professional school, community and civic groups, and private industry.

Loans

Loans are sums of money borrowed from federal or private agencies to help finance the expected family contribution. Loans must be repaid once the student graduates or does not meet the minimum credit enrollment per semester.

Federal Work-Study

These awards can be awarded through Federal Work-Study or University Work Award. Federal Work-Study is need-based and awarded based on your FAFSA.

Leadership of the Division

Michael Beseda, Vice Provost for Strategic Enrollment Management

Michael Beseda is vice provost for strategic enrollment management (SEM) at the University of San Francisco. His division is responsible for recruitment, admission, enrollment and financial services, university registrar duties, and enrollment communication.

Recognized nationally as an enrollment and communications leader in efforts to create more inclusive admission practices and to more closely align enrollment and marketing efforts with educational values, Beseda is a founding board member of the Education Conservancy—a national nonprofit based in Portland committed to improving college admission processes for students. He also is an original member of Harvard University’s Turning the Tide initiative, an effort to reshape the college admissions process by promoting greater ethical engagement among aspiring students, and leveling the playing field for economically disadvantaged students.

Prior to his October 2016 appointment as USF’s vice provost for SEM, Beseda served as the vice president for enrollment and university communications at Willamette University in Oregon, beginning in 2013. During his time at Willamette, he revamped enrollment marketing strategy and communication materials. One of his biggest accomplishments was the successful overhaul of the university’s recruitment, admissions, and financial aid processes, which resulted in an incoming class that was academically stronger and more ethnically, racially, and geographically diverse.

Before beginning his tenure at Willamette, Beseda worked at St. Mary’s College in Moraga, California for more than three decades, launching his career as an admissions counselor and advancing to vice president for college communications and enrollment.

Beseda graduated summa cum laude from the “great books” program at Saint Mary’s. He earned a master’s degree in comparative literature from San Francisco State University, and completed doctoral coursework in policy studies in higher education at UC Berkeley.

Angelika Williams, Assistant Vice Provost, Student Financial Services

Angelika Williams was appointed assistant vice provost for student financial services at USF in August of 2020. Most recently the director of financial aid at Howard University, Williams is a responsive and student-focused financial aid professional with success in working with higher education institutions to determine the best financial aid practices and assisting them through the student finance process. She has worked as an administrator in financial aid and student financial services at four institutions of higher education, and as a consultant developing solutions for financial aid compliance and improved student service. In both of her director roles, she instituted professional development programs that strengthened the financial aid team. She was recruited to Howard University at the recommendation of various agencies to resolve significant compliance shortcomings, which she accomplished with remarkable speed. Williams previously worked at Texas State University and Texas A&M University-San Antonio. A chemistry graduate of William Carey College, Williams holds an MBA and is currently completing a doctorate in organizational leadership.

Williams has served as a member of the following professional associations: National Association of Student Financial Administrators (NASFAA), Texas Association of Student Financial Aid Administrators (TASFAA), and Financial Aid Audit and Compliance Professionals (FAACP). Additionally, Williams served on NASFAA Rapid Response Network which provides timely, relevant feedback and examples to inquiries related to proposed legislation, regulation, and/or related initiatives. Also, Williams assisted NASFAA policy staff in aggregating and analyzing feedback, including identification of common themes and/or trends among responses; and based on feedback, engaged in discussion with NASFAA policy staff to help inform potential recommendations and official policy positions.

Institution & Location

Institutional Overview

The University of San Francisco, the city’s first university, was established by the Jesuits in October 1855. USF’s founding president, Anthony Maraschi, S.J., arrived in San Francisco as an Italian immigrant in 1854. The next year, he borrowed $11,500 to build a Jesuit church and school on a few sand dunes on the south side of Market Street and proclaimed, “Here, in time, will be the heart of a great city.” Father Maraschi was right. Around the original site of USF, a dynamic, diverse, distinctive city has grown and thrives. And at each step of that city’s development, USF has provided leadership and service.

When the original college, known as St. Ignatius Academy, opened its doors to its first class, three students showed up—that number grew to 65 by 1858. The State of California granted the college a charter in 1859.

In 1880, the College moved to a new building on Van Ness Avenue in the Civic Center (currently the site of the Louise M. Davies Symphony Hall). After the 1906 San Francisco earthquake and fire, the college was relocated to a “temporary” quarters at Hayes and Shrader Streets, known as the “shirt factory,” and currently the location of one of the clinics of St. Mary’s Medical Center.

The Jesuits acquired a small strip of property at the corner of Fulton Street and Parker Avenue, and in 1914, they completed the current St. Ignatius Church at that site. By 1927, to accommodate the growing student population, a liberal arts building was built just to the east of the church, and the college moved to its present location.

In 1930, on the occasion of its Diamond Jubilee, and at the request of alumni groups, St. Ignatius College was renamed the University of San Francisco. In 1964, the university became fully co-educational, welcoming women to all programs. Lone Mountain was purchased by USF in 1978, extending the campus to 55 acres.

The University of San Francisco — a premier Jesuit university — is a reflection of the inclusive, inspirational, innovative city that surrounds it. The University provide students from all backgrounds an education that is intensely personal and intellectually demanding.

At USF, reason, religion, science, and spirituality are complementary. USF students see the world with a sense of awe and wonder, and with a curiosity for answers to the world’s most complex questions.

About San Francisco, CA

San Francisco, officially the City and County of San Francisco is the cultural, commercial, and financial center of Northern California. San Francisco is the 16th most populous city in the United States, and the fourth most populous in California, with 881,549 residents as of 2019. It covers an area of about 46.89 square miles, mostly at the north end of the San Francisco Peninsula in the San Francisco Bay Area, making it the second most densely populated large U.S. city, and the fifth most densely populated U.S. county, behind only four of the five New York City boroughs. San Francisco is the 12th-largest metropolitan statistical area in the United States by population, with 4.7 million people, and the fourth-largest by economic output, with a GDP of $549 billion in 2018. With San Jose, it forms the fifth most populous combined statistical area in the United States, the San Jose–San Francisco–Oakland, CA Combined Statistical Area. Colloquial nicknames for San Francisco include The City, SF, Frisco and San Fran.

San Francisco was founded on June 29, 1776, when colonists from Spain established the Presidio of San Francisco at the Golden Gate and Mission San Francisco de Asís a few miles away, both named for Francis of Assisi. The California Gold Rush of 1849 brought rapid growth, making it the largest city on the West Coast at the time. San Francisco became a consolidated city-county in 1856. San Francisco’s status as the West Coast’s largest city peaked between 1870 and 1900, when around 25 percent of California’s population resided in the city proper. After three-quarters of the city was destroyed by the 1906 earthquake and fire, San Francisco was quickly rebuilt, hosting the Panama-Pacific International Exposition nine years later. In World War II, San Francisco was a major port of embarkation for service members shipping out to the Pacific Theater. It then became the birthplace of the United Nations in 1945. After the war, the confluence of returning servicemen, significant immigration, liberalizing attitudes, along with the rise of the “hippie” counterculture, the Sexual Revolution, the Peace Movement growing from opposition to United States involvement in the Vietnam War, and other factors led to the Summer of Love and the gay rights movement, cementing San Francisco as a center of liberal activism in the United States. Politically, the city votes strongly along liberal Democratic Party lines.

A popular tourist destination, San Francisco is known for its cool summers, fog, steep rolling hills, eclectic mix of architecture, and landmarks, including the Golden Gate Bridge, cable cars, the former Alcatraz Federal Penitentiary, Fisherman’s Wharf, and its Chinatown district. San Francisco is also the headquarters of five major banking institutions and various other companies such as Levi Strauss & Co., Gap Inc., Fitbit, Salesforce.com, Dropbox, Reddit, Square, Inc., Dolby, Airbnb, Pacific Gas and Electric Company, Yelp, Pinterest, Twitter, Uber, Lyft, Mozilla, Wikimedia Foundation, and Craigslist. The city, and the surrounding Bay Area, is a global center of the sciences and arts and is home to a number of educational and cultural institutions, such as the University of San Francisco (USF), University of California, San Francisco (UCSF), San Francisco State University (SFSU), the de Young Museum, the San Francisco Museum of Modern Art, the SFJAZZ Center, and the California Academy of Sciences.

Vision, Mission, and Values Statement

Jesuit tradition defines USF’s approach to learning and our commitment to welcoming students of every faith and no faith. Our vision and mission are the foundations of our university, and reflect the shared views of our institution.

Vision

The University of San Francisco will be internationally recognized as a premier Jesuit Catholic, urban university with a global perspective that educates leaders who will fashion a more humane and just world.

Mission

The core mission of the university is to promote learning in the Jesuit Catholic tradition. The university offers undergraduate, graduate, and professional students the knowledge and skills needed to succeed as persons and professionals, and the values and sensitivity necessary to be men and women for others.

The university will distinguish itself as a diverse, socially responsible learning community of high quality scholarship and academic rigor sustained by a faith that does justice. The university will draw from the cultural, intellectual, and economic resources of the San Francisco Bay Area and its location on the Pacific Rim to enrich and strengthen its educational programs.

Core Values

The University’s core values include a belief in and a commitment to advancing:

  • the Jesuit Catholic tradition that views faith and reason as complementary resources in the search for truth and authentic human development, and that welcomes persons of all faiths or no religious beliefs as fully contributing partners to the University;
  • the freedom and the responsibility to pursue truth and follow evidence to its conclusion;
  • learning as a humanizing, social activity rather than a competitive exercise;
  • a common good that transcends the interests of particular individuals or groups; and reasoned discourse rather than coercion as the norm for decision making;
  • diversity of perspectives, experiences, and traditions as essential components of a quality education in our global context;
  • excellence as the standard for teaching, scholarship, creative expression, and service to the University community;
  • social responsibility in fulfilling the University’s mission to create, communicate, and apply knowledge to a world shared by all people and held in trust for future generations;
  • the moral dimension of every significant human choice: taking seriously how and who we choose to be in the world;
  • the full, integral development of each person and all persons, with the belief that no individual or group may rightfully prosper at the expense of others;
  • a culture of service that respects and promotes the dignity of every person.

Strategic Initiatives

The following initiatives are key to the University’s achieving the recognition as a premier Jesuit Catholic, urban university:

  • Recruit and retain a diverse faculty of outstanding teacher-scholars and a diverse, highly qualified, service-oriented staff, all committed to advancing the University’s Vision, Mission and Values.
  • Enroll, support, and graduate a diverse student body, which demonstrates high academic achievement, strong leadership capability, concern for others, and a sense of responsibility for the weak and the vulnerable.
  • Provide an attractive campus environment and the resources to promote learning throughout the University:
  • Learning resources that enhance curriculum and support scholarship;
  • Technology solutions to enhance learning and improve service;
  • Facilities to support outstanding educational programs.
  • Continue to strengthen the University’s financial resources to support its educational mission.

Leadership

Paul J. Fitzgerald, S.J., President

The Board of Trustees elected Paul J. Fitzgerald, S.J. as the 28th President of the University of San Francisco on April 8, 2014. He began his tenure on August 1, 2014.

Born in Burbank, Calif., Fr. Fitzgerald earned a BA in History from Santa Clara University in 1980. Two years later he entered the Society of Jesus, beginning his religious formation at the Jesuit Novitiate in Montecito, California. After First Vows, he was sent to study Philosophy at the Jesuit-run Hochschule fuer Philosophie in Munich, Germany. He then returned to the United States to teach at Jesuit High School in Sacramento.

Fr. Fitzgerald earned the MDiv degree in 1991 and a Pontifical Licentiate with an emphasis in Ecclesiology at Weston School of Theology, Cambridge, MA, in 1993. He attended the University of Paris – La Sorbonne, where he earned a DEA (diplôme des études approfondies) and a Docteur ès Lettres (PhD) in the Sociology of Religion. Concurrently he worked towards an STD (Pontifical Doctorate) in Ecclesiology from the Institut Catholique de Paris.

Prior to USF, he served as professor of religious studies and senior vice president for academic affairs at Fairfield University. After joining the department of Religious Studies at Santa Clara in 1997, Fr. Fitzgerald taught courses and conducted research under the rubrics of both Systematic Theology and Sociology of Religion. He is the author of the book L’Église comme lieu de formation d’une conscience de la concitoyenneté (Presses Universitaires du Septentrion, 1999) and numerous scholarly articles and popular essays. He served four years as faculty-in-residence for the Loyola Residential Learning community at Santa Clara and was director of the interdisciplinary Catholic Studies minor for seven years. He served as an adjunct lecturer at the Education College in Xiamen, China (1991) and as a visiting lecturer at Hekima College, Nairobi, Kenya (2004). While at Santa Clara, Fr. Fitzgerald served as associate dean and senior associate dean of the College of Arts and Sciences.

Fr. Fitzgerald currently serves on the Board of Trustees of Loyola University in New Orleans; the Board of Governors of the Commonwealth Club; and the Board of Regents of Archbishop Mitty High School. His prior board service includes the Ecclesiastical Board of the School of Theology and Ministry at Boston College and the Board of Trustees of Loyola Marymount University in Los Angeles.

Academic Programs and Faculty

Majors

  • Accounting
  • Advertising
  • Architecture and Community Design
  • Art History & Museum Studies
  • Asian Studies
  • Biology
  • Chemistry
  • Communication Studies
  • Comparative Literature and Culture
  • Computer Science
  • Critical Diversity Studies
  • Data Science
  • Design
  • Economics
  • Engineering
  • English
  • Entrepreneurship and Innovation
  • Environmental Science
  • Environmental Studies
  • Finance
  • Fine Arts
  • French Studies
  • History
  • Hospitality Management
  • International Business
  • International Studies
  • Japanese Studies
  • Kinesiology
  • Latin American Studies
  • Management, Major
  • Management, Degree Completion
  • Marketing
  • Mathematics
  • Media Studies
  • Nursing
  • Performing Arts & Social Justice
  • Philosophy
  • Physics
  • Politics
  • Psychology
  • Sociology
  • Spanish Studies
  • Theology and Religious Studies
  • Urban Studies

Faculty & Research

At the University of San Francisco, we cultivate a culture of collaborative inquiry and innovative study. Every teacher and researcher works in a diverse and dynamic environment, pursuing their interests with the full support of USF and its resources. Regardless of their backgrounds, experiences, and fields of expertise, they push the boundaries of intellectual curiosity to instigate change in society.

FACULTY(Fall 2019)

Full-time Faculty Members: 471
Part-time Faculty: 668
Percent of full-time faculty holding the highest or terminal degree in their field: 96%

GENDER, FULL-TIME FACULTY

Men: 218 (46%)
Women: 253 (54%)

ETHNICITY, FULL-TIME FACULTY

African American 18 (4%)
Asian 70 (15%)
Latino/a 48 (10%)
Native American 1 (0%)
Native Hawaiian/Pacific Islander 1 (0%)
International 11 (2%)
White 263 (56%)
Two or More Races 18 (4%)
Unknown 41 (9%)

CLASS SIZES

20-49 56.3%

Classes with fewer than 20 students 42%

50 or more 1.6%

The Student Body

The student-faculty ratio at University of San Francisco is 13:1, and the school has 42 percent of its classes with fewer than 20 students. The most popular majors at University of San Francisco include: Business, Management, Marketing, and Related Support Services; Health Professions and Related Programs; Communication, Journalism, and Related Programs; Social Sciences; and Psychology. The average freshman retention rate, an indicator of student satisfaction, is 85 percent.

Benefits Overview

The University of San Francisco is pleased to offer an extensive benefits package to its employees. Benefits include the following:

  • Childcare Subsidy
  • Commuter Benefits
  • Disability Insurance
  • Employee Assistance Program (EAP)
  • Ergonomics Education
  • Flexible Spending Account
  • Life and Accident Insurance
  • Long-Term Care Insurance
  • Medical, Dental and Vision Insurance
  • Rent and Relocation Reimbursement
  • Retirement and Financial Planning
  • Time Away from USF
  • Tuition Benefits
  • SF Healthcare Security Ordinance (SFHCSO)
  • Wellness Benefits
  • Workers’ Compensation

For more information: https://myusf.usfca.edu/human-resources/benefits

Application & Nomination

Review of applications will begin November 5, 2020 and continue until the position is filled. To apply for this position please click on the Apply button, complete the brief application process, and upload your resume and position-specific cover letter. Nominations for this position may be emailed to Laura Puckett-Boler at lpb@spelmanjohnson.com Applicants needing reasonable accommodation to participate in the application process should contact Spelman Johnson at 413-529-2895.

Visit the University of San Francisco website at https://www.usfca.edu

The University of San Francisco is an equal opportunity institution of higher education. The University does not discriminate in employment, educational services, or academic programs on the basis of an individual’s race, color, religion, religious creed, ancestry, national origin, age (except minors), sex, gender identity, gender expression, sexual orientation, marital status, medical condition (cancer-related and genetic-related) and disability, or any other basis prohibited by law. The University reasonably accommodates qualified individuals with disabilities under the law.