The Santos Manuel Student Union at California State University, San Bernardino (CSUSB) invites inquiries, nominations, and applications for the position of director of student diversity and belonging. This role offers an exciting opportunity to join a diverse and vibrant campus community, lead a collective of evolving cultural and community centers, and work across the university to advance policies and practices that foster student belonging, student success, and equitable student outcomes. 

The Position


Reporting to the executive director of the Santos Manuel Student Union and working in close partnership with the associate vice president for student affairs and dean of students, the director of student diversity and belonging (director) oversees a collective of seven cultural and community centers: Asian Pacific Islander Center, First Peoples Center, Latinx Center, Pan-African Student Success Center, Osher Adult Re-Entry Center, Queer and Transgender Resource Center, and Women’s Resource Center. The centers build affinity among a highly diverse student population, provide outlets for healthy expression and representation of their identities, and offer spaces where students can gather, strengthen connections within and across communities, embrace intersectionality, and gain access to resources and support services as they navigate university life and a complex world. 

The director provides strategic vision, oversight, management, and direction for the centers as a vital part of the university’s commitment to further elevate its diversity, equity, and inclusion (DEI) efforts and foster a culture of belonging. The director supervises professional staff who coordinate the work of the centers and offer programs, services, events, and intellectual exchanges that engage diverse perspectives and identities, promote cultural competence and leadership development, and cultivate an inclusive campus climate. Additionally, the director serves on the President’s Diversity, Equity, and Inclusion Board and the Bias Response Action Committee (BRAC) to advance the university’s DEI strategic plan, respond to challenging student and community issues, and recommend policies and practices to foster student belonging, student success, and equitable student outcomes. 


CSUSB seeks a student-focused leader and champion of diversity, equity, inclusion, and belonging who can craft and implement a collective vision for its evolving cultural and community centers; lead and develop a team of dedicated professionals; and serve effectively as an advocate, adviser, and mentor for students, particularly those from historically underrepresented and underserved groups. Minimum qualifications include a bachelor’s degree and five years of relevant experience; an advanced degree and significant administrative and supervisory experience in a higher education setting are strongly preferred. Candidates should also possess the interpersonal skills, emotional intelligence, and resilience to engage effectively with all constituencies, achieve results through influence, and thrive in a complex and decentralized environment. 

In addition to the qualifications stated above, key stakeholders identified the following capabilities and attributes of a successful candidate: 

  • A track record of leading and managing student-focused centers or administrative units, both operationally and financially 
  • Knowledge of critical issues in higher education as it relates to diversity, equity, inclusion, belonging, and the mission and goals of campus cultural and identity centers 
  • A deep passion for working with and advocating for students—including an ability to develop strong, positive, and productive relationships with student leaders who are engaged in activism and social justice change efforts to improve the campus climate for diversity and inclusion 
  • Knowledge of the issues facing today’s students—including students of color, first-generation college students, LGBTQ students, women, and adult re-entry students—and programming and best practices to enhance their engagement, sense of belonging, retention, and graduation 
  • Experience hiring, supervising, coaching, mentoring, and evaluating staff, and ability to lead and develop a team of dedicated professionals 
  • Strong commitment to assessment and continuous improvement, and ability to utilize data and research to create measurable goals and systems of accountability 
  • Knowledge of pathways for improving campus climate, addressing racism and bias, and actively disrupting harm at individual and systemic levels 
  • Ability to respond effectively to challenging student and community issues 
  • Adept at collaborating and fostering dialogue with multiple constituencies across the university, building coalitions, and achieving results 
  • Ability to critically analyze requests for engagement on DEIB initiatives and articulate responses based on organizational priority and capacity 
  • Excellent oral and written communication skills, including the ability to facilitate difficult dialogues, effectively listen to all points of view, and build consensus on initiatives and issues 
  • High degree of personal energy and fortitude needed to effect change and achieve ambitious goals 


Dr. Jacob Chacko was appointed the inaugural assistant director of diversity and inclusion for the Santos Manuel Student Union in November 2019. He was charged with hiring full-time coordinators for the university’s student affinity centers and was later promoted to associate director. He was succeeded by Ayan Jama, who served as associate director of diversity, equity, and inclusion from June 2022 through January 2023. CSUSB has since redefined and elevated the position, placing particular emphasis on its lead role in overseeing a collective of cultural and identity centers and advancing policies and practices that foster student belonging, student success, and equitable student outcomes. 

With assistance from Spelman Johnson, CSUSB is conducting a nationwide search for the director of student diversity and belonging. The successful candidate will be expected to take office in January 2024, or as negotiated with the executive director of the Santos Manuel Student Union. 


  • Create a collective vision for the university’s evolving cultural and identity centers. There is an opportunity to “make the whole greater than the sum of its parts” by identifying and elevating synergies and aligning the centers around a common vision.  
  • Lead a team of dedicated professionals who are expected to work with synergy and common purpose, readily collaborating on their shared commitment to students and their well-being. The director will need to earn the trust of center coordinators through authentic relationship building, enhancing professional development opportunities, and fostering a culture of mutual respect, honest information sharing, solicitation of others’ input, and fair and consistent accountability methods. 
  • Coach, advise, and mentor students in their social, leadership, academic, and identity development and encourage their well-being, self-advocacy, and access to resources and support services.
  • Build a clear understanding of the intersectionality of identities that students bring to their educational experience, and support efforts to meet the needs of students who may feel invisible, underrepresented, or marginalized.
  • Balance the administrative demands of a leadership position within an institution that also expects that the director will be a highly visible and accessible advocate for the centers and the students they serve.
  • Work effectively with the center coordinators to assess and analyze program and service outcomes and determine priorities for change that will enhance the quality of services, optimize available resources, and achieve strategic goals.
  • Serve on various committees and contribute to advancing the university’s DEI strategic plan, respond to challenging student and community issues, and recommend policies and practices to foster student belonging, student success, and equitable student outcomes. 


Soon after joining the CSUSB community, the director will work with Executive Director Jesse Felix to identify specific quantitative and qualitative measures of success and their timetables. 

In the short term, the director’s success will be measured by the degree to which they learn and are able to navigate the culture and complexities of CSUSB and the Santos Manuel Student Union, build relationships with reporting staff and stakeholders across the university, and earn the trust and respect of students, faculty, staff, and senior leaders. In the longer term, the director’s success will be measured by the development and implementation of a collective vision for the cultural and community centers, the achievement of long-term organizational goals and strategic plans, and demonstrated effectiveness in advancing policies and practices that foster student belonging, student success, and equitable student outcomes. 

Institution & Location


The Santos Manuel Student Union (SMSU) is a focal point of the CSUSB campus where students, faculty, staff, administration, alumni, and guests can develop an enduring relationship with the campus. Serving as the campus social hub, the SMSU assists in the retention and development of students, while encouraging a deeper understanding and appreciation of cultural pluralism, gender equity, and ethnic diversity. The SMSU nurtures an environment conducive to personal growth and development through a variety of cultural, social, educational, and recreational activities. Bridging formal learning and life experiences, the SMSU also serves as a training ground for developing student leaders through leadership opportunities and employment that promote an active learning domain. 

Mission statement 

Organizational chart 

Board of directors 


Jesse Felix, Executive Director 

Jesse Felix is executive director of the Santos Manuel Student Union. He joined the CSUSB community in 2005 and has worked in higher education ever since. He started in the admissions department before working in a variety of roles at CSUSB, including student programmer, graduate assistant, operations assistant, operations manager, service coordinator, and associate director in the SMSU; interim associate director of recreation and wellness; and executive director of Associated Students Inc. 

Felix works closely with the SMSU board of directors, which consist primarily of students, to ensure the student union serves the diverse needs of the campus community. He holds a BA in business administration and an MBA in supply chain management from CSUSB. 



California State University, San Bernardino – a preeminent center of intellectual and cultural activity in the Inland Empire region of Southern California – is part of the California State University (CSU) system, the largest system of higher education in the country. 

Operating from two campuses (San Bernardino and Palm Desert), CSUSB has grown from its founding in 1965 as a state college with an inaugural class of 293 students to a major metropolitan, R2 Research University with approximately 19,000 active students and 120,000 alumni. Approximately 2,400 employees are dedicated to helping students succeed. The faculty-to-student ratio is 1:23.  

A federally recognized minority-serving and Hispanic-serving institution, CSUSB graduates approximately 5,000 students annually. The university offers more than 70 traditional baccalaureate and master’s degree programs, education credential and certificate programs, and a doctorate program in educational leadership within five academic colleges: College of Arts and Letters, Jack H. Brown 

College of Business and Public Administration, James R. Watson & Judy Rodriguez Watson College of Education, College of Natural Sciences, and College of Social and Behavioral Sciences. 

Mission, vision, and core values 

Diversity, equity, and inclusion homepage 

Diversity, equity, and inclusion strategic plan 

The Student Body  

CSUSB is a federally recognized minority-serving and Hispanic-serving institution that reflects the dynamic diversity of the region and has the most diverse student population of any university in the Inland Empire: 74 percent of its students are members of underrepresented groups, 80 percent are first-generation, and 56 percent are Pell eligible. Unique within the CSU and enrollment trends nationally, CSUSB attracts higher numbers of transfer than first-year students as new enrollees each year.  

CSUSB strives to provide students with opportunities to learn and connect with others outside the classroom. Abundant co-curricular activities are supported. Most students live off-campus, with the on-campus population of 1,500 residing in four different villages that offer a variety of traditional and apartment-style living. CSUSB has a strong community engagement and service program with students, faculty, and staff providing thousands of hours of volunteer service to the Inland Empire and Coachella Valley communities annually.  

The school mascot is Cody the Coyote. The Coyotes (or Yotes) compete in the California Collegiate Athletic Association—the preeminent Division II athletic conference in the country. There are 10 teams (four men’s and six women’s). The women’s volleyball team is consistently ranked among the nation’s top programs and won the NCAA Division II national championship in 2019. During the 2022-2023 season, the men’s basketball team advanced to the Division II final four, and the baseball, softball, and men’s golf teams all made NCAA tournament appearances.  

Graduate and undergraduate students are encouraged to engage in project-based learning and mentoring from top faculty. A strong undergraduate research program sends students to state and national research conferences, and the university has an award-winning Model UN program. Both undergraduate research competition and the UN program are faculty-led endeavors. Faculty are proud of their work with and for students and innovate to support student success utilizing institutional and grant resources. 

Institutional Leadership 

Tomás D. Morales, PhD, President 

Tomás D. Morales was selected as the president of CSUSB in May 2012. He is the university’s fourth president since it opened in 1965. Previously, Morales had been president of the College of Staten Island, The City University of New York (CUNY), since 2007. 

A staunch advocate of the university’s commitment to student success, he has championed the importance of access to higher education and preparing young people for collegiate success throughout his extensive career as a dedicated educational leader. 

During his tenure at CSUSB, Morales has overseen sustained growth in overall enrollment, the number of degrees awarded, community engagement, and university fundraising. He successfully completed CSUSB’s first fundraising campaign, raising $54 million while doubling the university endowment. His dedication to diversity prompted the development of the institution’s unique DEI board. In addition, he spearheaded the first truly bi-county initiative to improve college attainment leading to the founding of the 501(c)(3) organization, Growing Inland Achievement, which has raised over $25 million toward this goal. 

Morales has been an active member with several national organizations. He is a previous chair of the board of the American Association of State Colleges and Universities and the governing board of the Hispanic Association of Colleges and Universities. He also served a term on the board of directors of the American Council on Education and the Executive Committee of the Coalition of Urban and Metropolitan Universities. 


Paz Maya Olivérez, PhD, Vice President for Student Affairs 

Paz Maya Olivérez is the vice president for student affairs at CSUSB. She assumed her vice presidency in August 2019. In this role, she leads a team of more than 300 staff and nearly 1,300 paraprofessionals in programs that support students. An accomplished administrator and educator, Olivérez brings a wealth of higher education and CSU experience to CSUSB. She served as interim vice president for student affairs as well as senior associate vice president and dean of students at CSU Stanislaus. Prior to that, she spent eight years at CSU Dominguez Hills, where she held several administrative positions including associate vice president for student success.  

Daria-Yvonne Jackson Graham, PhD, Associate Vice President for Student Affairs and Dean of Students  

Daria-Yvonne Jackson Graham is the associate vice president for student affairs and dean of students at CCSUSB. She has intentionally spent her career designing, implementing, and assessing student development programs from a socially-just perspective while working with campus crisis, strategic planning and assessment, leadership development, and campus-wide initiatives regarding diversity, social justice, and the co-curricular experience. As a result, she has worked collaboratively to better provide faculty, staff, and students resources to assist in creating an atmosphere for engaged learning. She has also taught courses at the graduate and undergraduate levels in the areas of leadership, intergroup dialogue, social justice, music, and sociology. 

University organizational chart 


The salary range for this position is $110,000 to $130,000 annually, commensurate with education and experience. This is a full-time, on-site, non-state position that offers a generous benefits package. 

Benefits include: 

  • Medical, dental, vision, flex cash option 
  • CalPERS retirement 
  • CalPERS 457 plan 
  • Group term life/accidental death and dismemberment 
  • Holidays and personal holiday 
  • Vacation and sick pay accruals 
  • Educational assistance benefit—based on availability of funding 
  • Workers’ compensation 
  • Unemployment insurance 
  • State disability insurance 

Application & Nomination

Review of applications will begin immediately and continue until the position is filled. To apply for this position please click on the Apply button, complete the brief application process, and upload your resume and position-specific cover letter.

Confidential inquiries and nominations and questions about the status of the search should be directed to Jim Norfleet, practice leader and senior consultant, at Applicants needing reasonable accommodation to participate in the application process should contact Spelman Johnson at 413-529-2895 or email

The salary range for this position is $110,000 to $130,000 annually, commensurate with education and experience. This is a full-time, on-site, non-state position that offers a generous benefits package.

Visit the CSUSB website at and the Santos Manuel Student Union website at

California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer.  We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.