The Opportunity

The University of Michigan, the state’s public flagship university and one of the preeminent research universities, seeks an energetic leader, skilled administrator, and collaborative campus partner to serve as director of the William Monroe Trotter Multicultural Center.

From the time of its founding in 1817, the University of Michigan has developed into a national model of a complex, diverse, and comprehensive institution of higher learning that supports excellence in research; provides outstanding undergraduate, graduate, and professional education; and demonstrates commitment to public service and engagement. It is one of only two institutions consistently ranked among the nation’s top ten public universities. Many of its departments and professional schools are ranked among the top ten in the country. The University has an annual budget of over $10.7 billion and an endowment of $17 billion, among the largest in the nation. The Ann Arbor campus is located 35 miles southwest of Detroit, with regional campuses located in the cities of Dearborn and Flint.

The Position

Role of the Director of the Trotter Multicultural Center for the University of Michigan

The director of the William Monroe Trotter Multicultural Center will be responsible for developing, directing, and administering all operations, programming, services, and resources that advance the mission of the Trotter Center and the core values of the University of Michigan and its Division of Student Life. Characteristic duties and responsibilities include: envisioning the next era of excellence and innovation for the Trotter Multicultural Center and working with students, faculty, staff, senior administrators, alumni, and other stakeholders to establish support and capacity to implement this vision; partnering with academic and administrative units to enhance student development, intercultural education, and campus inclusion; working with multiple stakeholders to provide physical space for activities, programs, and intellectual exchanges that engage diverse perspectives and identities, promote cultural competence, enrich campus climate, and foster a culture of mutual respect and inclusion; working creatively with others to anticipate and provide constructive responses to challenging student and community issues; overseeing facility operations, marketing, reservation processes, maintenance, security, and other functions; managing the unit’s budget and supporting fundraising and grant development efforts; and coordinating the assessment and continuous improvement of operations, programs, and services. In addition, the director will provide oversight for assigned divisional diversity, equity, and inclusion efforts and will be expected to partner with the Center for Campus Involvement to support and expand existing interfaith work on campus to reflect and support religious, spiritual, and secular identities on campus. Reporting to the associate vice president for student development, learning and social change, the director will supervise two full-time staff and provide strategic direction to the overall team, which comprises, six FTE’s and approximately 40 graduate and undergraduate student staff and interns. The director is responsible to develop a budget for the Center in collaboration with the student life budget and finance office, and is responsible to manage the $950k budget and be a good steward of the Center’s finances. The facility is open to the public seven days a week, and houses classes, events, and study spaces, as well as reflection rooms.

Specific duties and responsibilities as outlined in the position description include the following.

Leadership (50%)

  • provide leadership to engage in strategic visioning for the Trotter Multicultural Center
  • partner with various campus constituents to develop and provide campus-wide services and programs at Trotter
  • encourage increased cultural awareness of students and faculty by initiating, planning, and coordinating annual events
  • engage in community building by establishing and sustaining a vibrant community of place, personal relationships, and common interests
  • collaborate to provide creative avenues for students to develop skills around addressing social justice issues
  • develop and maintain a strong understanding of the current status of campus climate efforts and past initiatives
  • lead and plan strategic efforts designed to enhance student development and learning, as well as advance the University’s goal of creating a diverse student, staff, and faculty environment
  • lead in strategic and long-range planning, organizing, developing, and recommending policies, processes, and procedures
  • develop, implement, and maintain innovative and creative uses of technology and social media to enhance engagement with the Trotter Multicultural Center
  • provide leadership to Student Life through active participation in the Student Life Leadership Strategy Team and Assembly
  • develop and cultivate collaborative partnerships with key constituents both within Student Life and across the University
  • enhance the impact and success of the Trotter Multicultural Center by promoting usage of the facility to students, faculty, staff, and community members
  • provide oversight and leadership for assigned divisional and institutional objectives including DEI efforts
  • be a close partner with Multi-Ethnic Student Affairs in supporting and addressing student needs to help create and enhance opportunities for students to achieve wellness, equity, and improve the overall student experience

Administration (30%)

  • assess, monitor, and advance compelling case for resources
  • plan, develop, and administer methods, strategies, and procedures to meet strategic objectives related to diversity, equity, and inclusion
  • assure compliance with federal, state, and university policies and procedures
  • serve as the public face of the unit, interacting with students, parents, faculty, staff, alumni, and donors
  • communicate the unit’s goals and successes to potential and existing donors as part of Student Life’s stewardship strategy
  • actively represent Student Life on university-wide committees, councils, and task forces
  • maintain professional knowledge base including theory, new research, trends, and best practices
  • conduct and disseminate independent research and knowledge and be proactive within the University and to external groups
  • direct responses to inquiries, complaints, or requests from students, staff, faculty, or clients
  • lead a team of professional and student staff including hiring, work assignments, training, and performance management
  • other duties as assigned

Program Oversight (10%)

  • as a result of campus climate needs and emerging issues, oversee the development of quality outreach, as well as social, cultural, and educational programs and events that foster a multiculturally inclusive environment
  • partner with departments and student organizations to develop and promote diversity and inclusion through existing and new educational programs, services, training, communications, and campus community events
  • oversee the process to evaluate program effectiveness and the impact on student success
  • collaborate with other Student Life and campus units to co-sponsor programs at Trotter

Building Management (10%)

  • develop data and recommendations on the space utilization of the Trotter Multicultural Center’s facility
  • coordinate with the provost’s office about classroom placement and make decisions about utilization of available space as conflicts arise with scheduling with Conference and Event Services
  • work closely with Auxiliary units including, Student Life Auxiliary Facilities & Capital Projects and University Unions
  • supervise and maintain effective communication with facility maintenance providers to ensure safe and efficient operation of the facility
  • identify on an ongoing basis and report potential building needs including but not limited to cleanings, repairs, and improvements
  • oversee the coordination, scheduling, and preparation of activities and assure that plans for events are properly executed

History of the Position

In March 2020, the University of Michigan temporarily paused its national search for a new director of the William Monroe Trotter Multicultural Center given the unprecedented impact of the COVID-19 pandemic. In order to maintain a proactive continuum of services, Dr. Nadia M. Bazzy was assigned to provide support for the Center, in addition to her permanent position as the director of the Office of Multi-Ethnic Student Affairs. Dr. Bazzy will continue to provide support for staff and students until the role is permanently filled.

Opportunities and Challenges of the Role

In transitioning to the University of Michigan, the director of the William Monroe Trotter Multicultural Center may likely encounter the following opportunities, priorities, and challenges.

  • This position presents an exciting and challenging opportunity for a talented and accomplished leader who has a documented history of successfully developing and advancing intercultural education and campus inclusion initiatives.
  • There is a strong commitment to helping the director make a successful transition to the University of Michigan. The director will find the administration, students, and various campus stakeholders to be welcoming and promote open communication, as they desire a progressive and forward-thinking professional.
  • The director will serve as the first permanent director since the Center opened in its new location in 2018. Accordingly, there may be lots of pull and draw for this person. The director must be savvy and able to cultivate relationships with a broad range of students and colleagues, understand the historical context of Trotter and the campus, and fulfill existing commitments while strategizing/visioning towards the future.
  • The director will be reporting to a new supervisor who will be adjusting to the institution; therefore, there will be dual learning curves.
  • The director must be prepared for the activist nature of students and be ready for that level of challenge.
  • The director must have the ability to assess opportunities for improvement, prioritize the work, assess impact and outcomes of strategic endeavors, and build collaborative relationships across the campus. This will demand a high degree of personal motivation, confidence, and competence, as well as an ability to adapt and be flexible over time.
  • The director will need to earn the respect of the campus community through trust, accessibility, visibility, transparency, and meaningful collaboration.
  • The director must have excellent communication skills and a proven ability to work effectively with faculty and staff members at various levels of development and knowledge, and demonstrate authenticity, passion, and care in all endeavors.
  • There is genuine excitement that, with a new director coming onboard, there will be opportunities for progressive thinking and creative change management.
  • Students want immediate change, and the process takes time. The director will have the ability to actively participate in listening sessions to engage with them, ensure that they are being heard, and that they feel satisfied with the pace of progress.

Measures of Success

At an appropriate interval after joining the University of Michigan, the following items will initially define success for the new director.

  • The director will maintain a proactive, highly visible, approachable, well-respected, and established leadership presence on campus that is credible, collegial, and highly effective.
  • The director will have built social and community capital and be established as a trusted partner, messenger, and problem solver with a strong innovative vision and passion for the role of the multicultural center, while remaining diligent during change.
  • The director will create a heightened awareness and recognition of the Trotter Center.
  • The director will establish clear goals and objectives, monitor progress, and demonstrate measurable outcomes regarding the Trotter Center.
  • The director will demonstrate clear, effective communication, good rapport, and swift responsiveness to all internal and external campus stakeholders.
  • The director will ensure strong utilization of the facility; Trotter will be used as a safe space on campus for inclusive dialogue, exchange, and learning; long-term financial sustainability and growth.
  • The director will be responsive to students and student groups and ensure satisfaction levels are high and rising.

Qualifications

Qualifications and Characteristics

Minimum requirements include a master’s degree in higher education or a related field and eight years of directly related experience; a doctorate is preferred. The University of Michigan is seeking a thoughtful, energetic, and highly collaborative administrator who demonstrates a deep understanding and commitment to diversity, equity, and inclusion and measurable achievement in addressing the challenges of a diverse student body. The successful candidate will possess experience gathering and using data to inform decisions and improve outcomes. The ideal candidate will demonstrate understanding and significant experience working within diverse student communities in an advisory capacity and/or via programmatic development. Further, the successful candidate will have experience managing culture change within higher education organizations. The position requires an experienced leader of people and programs who communicates effectively, manages resources wisely, acts with the highest degree of integrity, and inspires the confidence and trust of others. The ideal candidate will possess and have the ability to display interpersonal skills, diplomacy, political savvy, and sensitivity to engage effectively with all constituencies, build consensus for change, and thrive in a highly complex and decentralized environment.

In addition to the qualifications, the following characteristics have been identified as important attributes of the director.

  • demonstrated understanding and significant experience working within diverse student communities in an advisory capacity and/or via programmatic development
  • experience managing culture change within higher education organizations
  • experience leading people and programs and communicates effectively, manages resources wisely, acts with the highest degree of integrity, and inspires the confidence and trust of others
  • possess a professional demeanor and is able to relate easily to a wide range of groups
  • develop strong, positive, and productive relationships with student leaders who are deeply engaged in activism and social justice change efforts designed to enhance and improve the campus climate for diversity and inclusion
  • demonstrate the ability to anticipate and address challenges proactively, with systems-level thinking and working toward institutional change, rather than simply reacting to them or focusing on individual remedies to issues as they present themselves
  • experience working directly and effectively with diverse student populations
  • possess excellent problem-solving skills, with the ability to determine needs, address issues, and manage change effectively
  • unquestioned integrity, compassion, and empathy for all constituents with the ability to remain fair and unbiased at all times
  • enthusiasm for the role, passion for the work, and a positive attitude even in the face of adversity
  • serve as an innovator with a futuristic orientation and a willingness to try new opportunities, remain informed on new trends and best practices, and lead significant change processes
  • experience in diplomacy, political savviness, and mediation, as well as the ability to develop consensus around difficult issues
  • the ability to conduct difficult conversations when pertinent, to listen to all sides of an issue, and to remain “cool under pressure” no matter the situation
  • a strong relationship builder who is open-minded, resilient, culturally aware, able to navigate sensitive issues, and able to work with different personalities
  • motivated and inspired by new challenges and not afraid to be the face of the Trotter Center in front of different audiences
  • a personable and approachable demeanor along with the ability to have fun on the job, even though the subject matter or challenges can be heavy or intense at times
  • experience with encouraging, learning from, and utilizing diverse perspectives, ideas, and approaches to inform diversity and inclusion strategies
  • exhibit a high degree of emotional intelligence (EQ)

 

Institution & Location

Overview of the Trotter Multicultural Center

Trotter Multicultural Center’s Mission

As a national leader in promoting an inclusive campus climate, the Trotter Multicultural Center serves as a campus facilitator, convener, and coordinator of intercultural engagement and inclusive leadership education initiatives for University of Michigan students.

Trotter Multicultural Center’s Vision

The Trotter Multicultural Center serves as an iconic and programmatic symbol for all students, as an open and inclusive facility that fosters intercultural engagement and strengthens connections between and among communities, as a supportive home and environment to those committed to social justice and diversity, and as a space that celebrates the tradition and history of the Trotter Multicultural Center and the activism of students.

History of the Trotter Multicultural Center

The Trotter Multicultural Center, as it is known today, began as Trotter House, a Black Student Cultural Center. African American students united under the Black Action Movement (BAM), to help students who experienced obstacles within their educational process. Trotter House was birthed out of this movement, founded at a rambling old house on the corner of South and East University Street, and named in honor of William Monroe Trotter (1872-1934). Trotter House opened for operation on November 15, 1971 and offered workshops for art students led by African American artists; sociology and psychology classes; orientation meetings for incoming students; academic and career counseling; a chess clinic; parties and dances; and a heavily attended weekly luncheon.

The Trotter Multicultural Center was established on Washtenaw Avenue in 1972 after the Trotter House was damaged by a fire.

The Trotter Multicultural Center continued to grow, and in 1981, expanded its focus to become a multicultural student center. Today, the Trotter Multicultural Center works to enhance multicultural awareness across campus and a place where University of Michigan students, faculty, staff, and alumni can hold meetings and events.

The Trotter Multicultural Center opened to its new location on State Street on April 11, 2019.

Trotter Leadership Team

Associate Director

Directly supervises three full-time position staff: program manager, building operations supervisor, and administrative assistant. The associate director focuses on three main areas of responsibility building operations, personnel management, and programmatic experiences. This role also works to align the Center to the mission and vision of Student Life.

Intercultural Learning and Innovation Lead

Directly supervises one full-time position staff: program manager. This position oversees donor-funded cultural engagement programs, as well as interfaith and intercultural learning programs. This Lead role is responsible for the curricular design and facilitation of curricular and co-curricular workshops presented by Trotter. The role also manages internal budget operations and assessment and provides leadership for cross-unit collaboration with an emphasis on academic partnerships.

Program Manager- Cultural Engagement, Interfaith and Intercultural Learning

Directly supervises three to five student staff program assistants who support cultural engagement, interfaith and intercultural learning programs, including one student staff member who oversees digital content creation for Trotter. This position leads out the planning, implementation, and evaluation of the assigned programming areas and serves as facilitator of curricular and co-curricular workshops on behalf of Trotter.

Program Manager- TDLS, Inclusive Student Leadership, Flourish Series

Directly supervises five student staff program assistants who support Flourish, inclusive student leadership and TDLS programs and two student staff who oversee social media, marketing, and graphic design for Trotter. This position leads out the planning, implementation, and evaluation of the assigned programming areas and oversees the Trotter newsletters and social media platforms.

Building Operations Supervisor

Directly supervises five student staff called team leads and indirectly supervises 25+ student staff called building managers. Team leads serve as a point of contact and assist in the supervision of 3-5 student staff and building managers assist in the setup, tear down, and front desk operations. This role serves as a liaison between Facilities and Operations, Conference and Event Services, and LSA Technology.

Administrative Assistant

This role will support front desk operations, manage calendars for the three-unit leadership positions, administer financial functions including reconciliation of purchasing and expenses, financial tracking, and reporting. This position also manages Trotter Multicultural Center webpage updates, assists and manages locker reservation processes, and provides administrative support for departmental assessment and learning tool administration conducted by Trotter.

Division of Student Life

Institutional Overview

The University of Michigan was founded in 1817 as one of the first public universities in the nation. It was first established on 1,920 acres of land ceded by the Chippewa, Ottawa, and Potawatomi people “…for a college at Detroit.” The school moved from Detroit to Ann Arbor in 1837, when Ann Arbor was only 13 years old. The city had a booming population of 2,000, a courthouse and jail, a bank, four churches and two mills. It had been established in 1824 by two Easterners, John Allen and Elisha Rumsey. The town was named to honor the wives of the founders, Mary Ann Rumsey and Ann Allen, and the natural arbor created by the massive oaks in the area.

It took four years to build the necessary facilities for the new campus in Ann Arbor. The buildings consisted of four faculty homes and one classroom-dormitory building. (One of the homes is still standing and is now the president’s house.) Cows owned by the faculty grazed over much of campus. As late as 1845 the campus was covered in the summer with a crop of wheat, grown by a janitor as part of his remuneration. Faculty families harvested peaches from the orchard of the old Rumsey farm, and a wooden fence ran along the edge of campus to keep university cows in and city cows out.

In its first year in Ann Arbor, the University had two professors and seven students. There were more Regents (nineteen) than faculty and students combined. The reorganized University did not have a president, but the faculty elected a presiding officer each year from their own ranks.

Freshmen entering in 1841 (women were not admitted to the University until 1870) took admissions examinations in mathematics, geography, Latin, Greek, and other subjects. They also had to furnish “satisfactory testimonials of good moral character.” Students paid an initial admissions fee of ten dollars but no tuition.

In 1866, Twenty-five years after the move to Ann Arbor, the University of Michigan became the largest university in the country, with 1205 enrolled students. In 1867, the enrollment reached an all-time high of 1255 students. At that time, the University was comprised of the Medicine Department, with 525 students; the Law Department, with 395 students; and the Literary Department, with 335 students. There were 33 faculty members.

Today, the University of Michigan remains one of the most distinguished universities in the world and a leader in higher education. It is consistently ranked among the nation’s top universities, with over 51,000 students and 5,600 faculty at three campuses. The University of Michigan boasts of one of the largest health care complexes in the world, one of the most extensive university library systems in the country, and the some of the best computer access for students and faculty of any campus in the world. Over 5,500 undergraduate courses are taught each term in over 200 programs. Undergraduate, graduate, and professional students have a choice of 19 separate schools and colleges, hundreds of majors, over 1000 student organizations, and thousands of concerts, recitals, speakers, symposia, films, and readings each year.

The students at the University of Michigan come from all 50 states and over 100 foreign countries from Afghanistan to Zimbabwe. Michigan’s teaching and research staff is considered one of the top five faculties in the country. They have included an astronaut, distinguished world authorities, Pulitzer Prize winners, internationally acclaimed performing artists and composers, Supreme Court Justices, best-selling novelists, artists, and filmmakers. Michigan has more than 100 named endowed chairs.

Michigan receives over $700 million in research expenditures annually. The diversity of the University’s research activities, from medical to social to cultural, is a major contributor of Michigan’s capacity for growth and development. And, through their teachers, Michigan students are often among the first to learn the applications of such research findings.

The University of Michigan’s size, complexity, and academic strength, its impressive array of resources and opportunities, the quality of its faculty and research institutes—all these elements contribute to the rich environment where students learn and challenge themselves as they come into contact with people, cultures and ideas from all over the world.

https://campusinfo.umich.edu/article/um-history

Ann Arbor, MI

Ann Arbor is many things, including a bustling university town, culinary hotspot, and a tech hub with a walkable downtown that includes world-class arts and culture. Located in southeast Michigan’s Lower Peninsula, Ann Arbor lies at the center of a greater collection of communities in Washtenaw County. With so many thriving communities nearby, Ann Arbor has become a cultural melting pot and urban oasis.

https://www.annarbor.org/

Mission

The mission of the University of Michigan is to serve the people of Michigan and the world through preeminence in creating, communicating, preserving, and applying knowledge, art, and academic values, and in developing leaders and citizens who will challenge the present and enrich the future.

https://president.umich.edu/about/mission/

Leadership

Dr. Mary Sue Coleman, Interim President

President Mary Sue Coleman is president emerita of the University of Michigan and president emerita of the Association of American Universities (AAU), which represents the country’s leading research universities. She also is former president of the University of Iowa.

Coleman has during her career as a faculty member and administrator been a national leader in higher education. Time magazine named her one of the nation’s “10 best college presidents,” and the American Council on Education honored her with its Lifetime Achievement Award in 2014.

Throughout her career, she has promoted the educational value of diverse perspectives in the classroom and within the academic community, and she has worked in numerous venues to improve access to higher education for all.

At AAU, Coleman led landmark surveys conducted of 181,752 students from 33 colleges and universities regarding the prevalence of sexual assault and misconduct on campuses and on student attitudes about these issues. The results have helped AAU member institutions, as well as other colleges and universities in their efforts to address the problems of sexual assault and other sexual misconduct.

As the University of Michigan’s 13th president from 2002-2014, Coleman oversaw the groundbreaking partnership with Google to digitize the University’s 7 million-volume library, launched enduring institutional partnerships with universities in China, Ghana, South Africa, Brazil, and India, revitalized student living and learning experiences through a residential life initiative, and worked tirelessly to promote economic revitalization and innovation within the state of Michigan.

In recognition of these efforts, Coleman was named by President Obama in 2010 to help launch the Advanced Manufacturing Partnership, and U.S. Commerce Secretary Gary Locke named her as co-chair of the National Advisory Council on Innovation and Entrepreneurship.

Elected to the National Academy of Medicine (formerly the Institute of Medicine), Coleman is also a Fellow of the American Association for the Advancement of Science and the American Academy of Arts and Sciences. In those roles, she has led major studies on the consequences of lack of health insurance within the United States and erosion of state and federal support for the nation’s public research universities.

As a biochemist and faculty member at the University of Kentucky, Coleman built a distinguished academic career through her teaching and research on the immune system and malignancies. Prior to becoming a university president, Coleman was vice chancellor for research and graduate education at the University of North Carolina at Chapel Hill and provost at the University of New Mexico.

Coleman is a member of the boards of trustees of the Kavli Foundation, the Gates Cambridge Scholars Program, the Society for Science and the Public, and the Universities Research Association. She also serves on the NCAA Board of Governors.

Coleman earned her undergraduate degree in chemistry from Grinnell College and a PhD in biochemistry from the University of North Carolina at Chapel Hill. She holds honorary doctorates from a number of institutions including Grinnell College, Dartmouth College, Shanghai Jiao Tong University, Notre Dame University, the University of North Carolina, Indiana University, and Michigan State University.

She is the recipient of distinguished alumnus awards from the University of North Carolina and Grinnell College. The Michigan Roundtable for Diversity and Inclusion honored her as Humanitarian of the Year, and the Michigan Women’s Foundation presented her with its Trillium Lifetime Achievement Award.

Her husband, Kenneth M. Coleman, is a political scientist specializing in Latin America; he served as the Country Director for Nicaragua in the 2014 biennial survey conducted by the Latin American Public Opinion Project at Vanderbilt University. Previously, he was chair of political science and director of Latin American Studies (today Latin American, Caribbean, and Latino Studies) at the University of Kentucky, as well as professor of political science at the Universities of Kentucky, New Mexico, and North Carolina-Chapel Hill. He has held Fulbright Lectureships in Mexico, Venezuela, and Nicaragua.

https://president.umich.edu/about/biography/

Campus Rankings

  • #3 National Undergraduate Public Universities

U.S. News & World Report (2020)

  • #1 Best Small College Town in America

Wallethub (2019)

  • #1 U.S. Public University

QS World University Rankings (2019–2020)

  • #15 World Reputation Rankings

Times Higher ED (2019)

Academics

  • 102 Grad programs in the top 10 — U.S. News & World Report (2019)
  • 97% Freshman retention rate
  • 92% Of students graduate within six years
  • 19 Schools and colleges
  • 275+ Degree programs
  • 15:1 Student to faculty ratio

https://umich.edu/facts-figures/

The Student Body

Please visit the student profile link: https://admissions.umich.edu/apply/first-year-applicants/student-profile

 

 

Benefits Overview

Benefits Overview

  • Health Plans
  • Prescription Drug Plan
  • Dental Plan
  • Mental and Emotional Health
  • Vision Plan
  • Occupational Health Services
  • Retirement Savings Plans
  • Flexible Spending Accounts
  • Long-Term Disability Plan
  • Life Insurance Plans
  • Legal Services Plan
  • Business Travel Accident Insurance
  • Emergency Hardship Program
  • Retirement Plans

For more information, please visit: https://hr.umich.edu/benefits-wellness

Application & Nomination

Application and Nomination

The University of Michigan has retained the services of Spelman Johnson, a leading national executive search firm, to assist with leading this search. Review of applications will begin immediately and continue until the position is filled. To apply for this position please click on the Apply button, complete the brief application process, and upload your resume and position-specific cover letter. Nominations for this position may be emailed to Quincy Martin III at qm3@spelmanjohnson.com or Roxanna Cruz at rpc@spelmanjohnson.com. Applicants needing reasonable accommodation to participate in the application process should contact Spelman Johnson at 413-529-2895.

Visit the University of Michigan website at www.umich.edu

The University of Michigan is an equal opportunity/affirmative action employer.