Haverford College was founded in 1833 by the Religious Society of Friends (Quakers). Haverford is exclusively an undergraduate institution and is nearly entirely residential (excluding students studying abroad). Founded in 1885, Bryn Mawr College is a women’s college at the undergraduate level. Like Haverford, most undergraduate students live on campus. Bryn Mawr also offers graduate programs to approximately 350 students; none of the graduate students reside on campus.
Both Colleges offer rigorous liberal arts curricula to approximately 1,300 to 1,400 undergraduate students who hail from varied ethnic, religious, and geographic backgrounds, including substantial numbers of students from international locations. Both campuses have honor codes which play an important role in student life and defining expectations of student behavior.
The campuses are about a mile and a half apart in the suburbs of Philadelphia, Pennsylvania, approximately ten (10) miles from downtown (commonly known as Center City). Haverford’s campus is a 210-acre campus with 1.7 million square feet across 50 buildings. Bryn Mawr’s campus is approximately 135 acres with about 1.3 million square feet across 40 buildings.
Role of the Executive Director of Bi-College Campus Safety for Haverford & Bryn Mawr Colleges
The executive director of bi-college campus safety (executive director) is responsible for the effective planning, organizing, coordinating, leadership, and general oversight of the Colleges’ campus safety departments and management of the personnel therein. Primary areas of responsibility include overall campus safety and security, fire safety, access systems, environmental health and safety standards, emergency management and planning, and parking programs. Establishing and enhancing a supportive, antiracist, and socially-conscious framework for the departmental work and positive relationships with various constituencies of the Colleges—such as students, faculty, staff, and neighbors, as well as local, regional, and national authorities—is important. Both Colleges’ departments are staffed with non-sworn campus safety officers. The campus safety departments provide 24-hour, 7-day per week, year-round service for their respective campus, including being first responders to all emergency calls.
This position reports to the senior vice president for administration and finance at Haverford College and equally to the chief financial officer/chief administrative officer at Bryn Mawr College. While certain policies, practices, and protocols can differ between the two Colleges, much of work, oversight, and best practice objectives are similar. The executive director oversees a total of 45 staff across both campuses.
This position requires an individual who is forward-looking and operates as an inclusive leader. The expectation of the Colleges is that the executive director will play a key role in creating a vision for how the campus safety departments can add value at Haverford and Bryn Mawr. In addition, the executive director will need to maintain antiracist departmental practices, focus on care for the marginalized communities on both campuses, and hold every member of the departments accountable to standards of inclusivity, antiracism, and social awareness. The executive director will share a modern sensibility of a campus safety department’s role in providing a safe and secure living and working environment that is conducive to learning and is consistent with the goals, values, and policies of the institutions in an environment of respect and support. The primary concern is the wellbeing of the Colleges’ students, staff, faculty, and visitors.
Essential Functions and Primary Responsibilities
- Manage Campus Safety Functions: Manage with a spirit of continuous improvement the various departmental responsibilities, including providing for the safety of community members and visitors and the security of campus property, 24/7 dispatch and immediate responses to calls, patrolling campus, locking and unlocking facilities, special event security, parking policies and enforcement, and campus-wide emergency communication. Maintain effective campus safety protocols and practices through the development of new tactics and programs to enhance the safety and security of the Colleges.
- Supervise Departmental Staff: Lead and manage the teams on each campus including ensuring that the work reflects a caretaking and supportive approach, providing regular feedback to staff, as well as formal performance reviews at least annually, coordinating training and professional development, and recruiting, hiring, onboarding, and managing departmental staff members in accordance with each College’s policies and in conjunction with each College’s Human Resources team.
- Community Engagement and Prevention Education Programming: Ensure the campus safety team is actively developing deep relationships with the student body (beyond enforcement interactions and emergency call responses). Develop creative methods/tools to inform students about various risks and prevention strategies. Proactively work with college leadership on identifying and responding to emerging community risks to health, safety, and property. Maintain close collaboration with athletics, student health and wellness, facilities, IT, environmental health and safety, transportation, human resources, conferences and events, and other departments. Serve on various standing committees and ad hoc task forces.
- Emergency Management and Preparedness: Responsible for incident command—leading each campus’ response to a disaster or emergency, as well as developing and testing detailed emergency plans that cover a wide range of potential disaster and emergency scenarios, including appropriate aspects of maintaining operating continuity. Maintain cooperative relationships with local law enforcement agencies and fire/EMS agencies, as well as applicable federal agencies. Create connections with peers at other institutions, particularly those that are local.
- Compliance, Policy Development, and Reporting: Ensure the department meets all current standards and regulations at the local, state, and federal levels. Maintain compliance with all related local, state, and federal regulations, including Clery, VAWA, and others. Such compliance includes but is not limited to managing an effective records maintenance system and authoring and filing the annual Safety and Security Reports for each campus that outline all criminal incidents, relevant conduct matters, personal safety issues, and fire safety issues in accordance with approved standards of reporting and confidentiality. Ensure investigations of complaints are accurate, timely, confidential, and impartial. Maintain detailed and accurate files on each incident; communicate relevant incidences to appropriate campus personnel in a timely manner.
- Electronic Access Management: Manage the system utilized on both campuses for electronic access to facilities (currently CBORD). In addition to ensuring the software is functional and up-to-date, controlling and updating individual access to individual spaces in accordance with the policies of the departments occupying/managing such spaces is of utmost importance. Coordinate long-term planning regarding any expanded use of the system, in collaboration with colleagues in the facilities and conferences and events departments.
- Case Management: Participate in regular discussions with professionals in the student life and health services areas to identify and formulate appropriately supportive responses to problematic and/or concerning student behavior.
- Long-Term Planning and Budget Management: Manage departmental spending, ensuring it is compliant with College policy and within its annual allocation for both Haverford and Bryn Mawr, as applicable; develop longer-term goals and proposed plans for the campus with regard to safety and security concerns and any multi-year spending proposals associated with such proposals.
- Demonstrate Commitment to Diversity, Equity, and Inclusion: As a core value of both Colleges, all relationships should be managed with this in mind. In addition to staff training, policies, practices, and procedures should be reviewed with a lens to eliminate any systemic bias, disproportionate impact, or barriers to positive interactions for all.
Opportunities and Challenges
The executive director of bi-college campus safety will likely encounter the following opportunities and challenges.
- It is expected the executive director will implement the vision for the departments that produces consistently engaged, highly responsive departments recognized broadly as committed to the safety, care, and well-being of the entire college community of both campuses.
- The executive director will be provided with opportunities to be innovative and make meaningful changes that are designed to positively impact the Colleges for years to come.
- The executive director will collaborate closely with other critical campus departments to collectively respond to mental health issues providing a supportive approach with the students’ positive well-being at the core.
- The executive director must be aware of student activism efforts and have a vision to positively and successfully honor and work with students, faculty, and staff in exercising their right to free speech and expression while balancing these with consideration for the safety of the entire campus.
- It is expected that the executive director will be a valued and trusted partner of both the Haverford and Bryn Mawr communities, embracing the core mission and values of the institutions.
- The executive director is expected to lead a re-imagining of the future of campus safety in a largely undergraduate, residential setting to ensure that the department remains relevant and effective in its service of a modern and diverse set of students, faculty, and staff.
- The executive director must recognize that there are some negative perceptions of policing and examples of police violence that are on the minds of many of the Colleges’ community members, and actively and creatively working to prevent that from stifling the work of campus safety and/or damaging the connections with community members will be important for the executive director.
- The executive director is expected to be an effective communicator including being consistent and transparent in messaging both within the departments and within the Colleges’ communities, engaging in open conversations with constituent groups to develop a shared understanding of the value campus safety can add to the community, and utilizing multiple communication vehicles including social media to reach all constituents.
- The executive director will need to work to ensure that campus safety at both campuses is fully integrated into the campuses and all of campus life.
- With two unique campuses to serve, the executive director will need to take the time to learn the subtle nuances of each department, the campuses, and their cultures.
Measures of Success
At an appropriate interval after joining Haverford/Bryn Mawr, the following will define initial success for the executive director.
- The executive director has established strong relationships with key stakeholders across the campuses to elevate the collaborative work around campus safety.
- The executive director is truly a bi-college leader, meaning they equally represent, serve, and engage both campuses.
- The departments are operating with a high level of professionalism, accountability, transparency, and competence with an ethos of compassion and empathy.
- The students at both colleges feel supported, safe, heard, and treated fairly and with respect by all members of campus safety; the departments work to enhance the well-being of all students.
- Through consistent, confident leadership, the executive director is readily regarded as an active partner in supporting the educational mission of the institutions.
- The executive director is constantly working to move the departments forward with innovative programs, training, and initiatives.
- The executive director and each department have effectively planned and implemented a tabletop drill and worked to educate both campuses on emergency protocols.
- The departments are fully integrated into their communities in the most positive ways and the students, administration, and campus communities have confidence in the abilities of the departments.
- The executive director has identified relevant benchmarks based on best practices and has implemented appropriate assessment strategies.
- The executive director has gained the trust of both communities by being involved, visible, transparent, and engaged in all aspects of campus life.
- Staff are performing well and feel supported, valued, and appreciated by their respective campus communities.
- The executive director has clearly outlined and articulated a vision, goals, and expectations for each of the departments.
- The campus community demonstrates trust and confidence in the executive director and both campus safety departments.
- The departments utilize recruitment and hiring practices that are equitable and inclusive and improve the diversification of the staffs so the department can best serve the communities.
- The executive director has formed meaningful working relationships with local and regional law enforcement agencies, first responders, community associations, and local partners.
Qualifications and Characteristics
The successful candidate must have a bachelor’s degree and a minimum of ten (10) years of relevant experience (e.g., mental health and other forms of personal crisis response, safety/security, emergency response, etc.) with preference for experience serving in a leadership role. A master’s degree in a relevant discipline can substitute for two (2) years of work experience. The executive director must have an understanding and sensitivity to racial equity and restorative justice, experience with behavioral/mental health crises, as well as a demonstrated commitment to community development. The executive director will have a deep commitment to and demonstrated experience fostering diversity, equity, and inclusion; an ability to interact professionally with a wide range of people and to work in a shared decision-making environment; and the ability to exercise good judgement and decisions in an expeditious manner. Further, the ability to multi-task, meet specific deadlines, and prioritize tasks and assignments; to maintain calm under stressful circumstances and to clearly convey thoughts and instructions to others both verbally and in writing; and to sustain the highest level of ethics and integrity, as well as possess knowledge of and facility with contemporary computer programs and applications are all requirements of the new executive director. The new executive director must have or be able to obtain a valid driver’s license and be able to pass a Haverford College MVR (Motor Vehicle Record) check; obtain and maintain clear reports for Pennsylvania Act 153 Child Abuse Clearances; and possess and maintain First Aid, AED, and CPR certifications.
In addition to the above-stated qualifications and characteristics, Haverford and Bryn Mawr stakeholders identified the following characteristics as important to the executive director (in no particular order):
- embrace an educational philosophy for both departments, ensuring that officers understand their roles as educators within the campus communities;
- possess a genuine willingness to work with and for students by actively engaging students in community-oriented student-centered practices;
- have demonstrated experience and knowledge of restorative and transformative justice and how to effectively incorporate these concepts into the work of the departments;
- be a strong supervisor capable of both challenging and appreciating individuals and keeping the staff accountable to a high level of professionalism and effectiveness;
- be technically savvy with an understanding and appreciation for technology and social media and the strategic use of social media in campus safety;
- have demonstrated cultural competence with a strong belief in the value of diversity in enriching the learning experience and the quality of life on campus;
- be deeply committed to the continued professional development and training of all staff;
- be capable of both initiating and managing change while ensuring that all stakeholders have been appropriately included in conversations and decisions leading to the creation and implementation of these changes;
- have a genuine desire and ability to engage, listen, and build trust within diverse campus communities;
- have capacity to effectively work with individuals with who may sometimes struggle with mental health issues;
- demonstrate a strong sense of vision and an ability to translate strategic thinking into operational directives and policy formation;
- have a strong work ethic, unquestionable integrity, excellent interpersonal skills, and reliability that inspires trust throughout the departments and campuses;
- be a transformative, innovative, and collaborative leader with a readiness to try new ideas, approaches, and technologies;
- have a passion for the college environment with an ability to build strong rapport and working relationships with students, faculty, and staff;
- be a true team player with a high level of professional ethics and personal integrity;
- understand and appreciate a student-centered, service-oriented environment and be able to fully comprehend the integral role the department plays within the Colleges;
- experience creating a unified vision, mission, and strategic plan to move a department in a positive direction;
- possess a track record of innovative community-centered approaches that could be applied to campus safety, including a strong customer service focus, a passion for working with and for students, and a desire to remain flexible, current, and up-to-date on all best practices;
- possess a genuinely inclusive leadership style that is confident, approachable, motivational, and transparent with the ability to be firm, clear, and direct with staff;
- be a good listener and authentic communicator who also understands campus community stakeholders and their varied interests, needs, and concerns and how these relate to the work of campus safety;
- demonstrate an ability to advocate for staff, ensuring their needs/concerns are adequately addressed;
- ability to build a strong, empowered team with positive morale throughout the department;
- maintain a high degree of energy and enthusiasm for the work;
- have an in-depth understanding of applicable laws, risk management, security procedures, policies, and protocols necessary to inform an immediate and correct response to situations, display leadership in emergency and crisis response situations, and work closely with the administration and other campus officials;
- maintain a high degree of visibility and engagement throughout the campuses and surrounding communities;
- have expertise in related compliance requirements and best practices, including Clery Act, Title IX, responses to alcohol/drug issues, bias incidents, and hate crimes, etc.;
- proven ability to create solid ties with the community and surrounding community agencies;
- maintain a focus on continual improvement through effective assessment and analysis of outcomes.
Haverford (on behalf of the Bi-College position)
- Medical Plans
- Dental Plan
- Vision Plan
- Health Savings Account
- Flexible Spending Account
- Life Insurance
- Long Term Disability Insurance
- Retirement Plans
- Tuition Plans
For more information: https://www.haverford.edu/human-resources/benefits
Review of applications will begin immediately, and continue until the position is filled. To apply for this position please click on the Apply button, complete the brief application process, and upload your resume and position-specific cover letter. Nominations for this position may be emailed to Heather J. Larabee at firstname.lastname@example.org. Applicants needing reasonable accommodation to participate in the application process should contact Spelman Johnson at 413-529-2895.
Visit the Haverford College website at www.haverford.edu
Visit the Bryn Mawr College website at www.brynmawr.edu
Haverford College and Bryn Mawr College are Equal Opportunity/Affirmative Action employers that do not discriminate on the basis of race, ethnicity, religion, gender identity, sexual orientation, national origin, age, marital status, disability or veteran status. Haverford and Bryn Mawr have longstanding commitments to diversity rooted in values of inclusion and social justice, a commitment reflected in the curriculum, classrooms, and communal composition of the Colleges. Haverford and Bryn Mawr welcome and encourage applications from candidates who share these core values and who will foster their contribution to their respective mission.