The University of La Verne is a 127 year-old, private independent, comprehensive, doctoral-granting institution in Southern California with a strong emphasis on values, teaching excellence, community engagement, and an increasing commitment to research and publication. The University offers high- quality liberal arts and professional degree programs at the undergraduate to doctoral levels and is comprised of nine campuses with the main campus located in the city of La Verne, 35 miles from downtown Los Angeles, along the foothills of the San Gabriel Mountains. Regional campuses range from Vandenberg in the North to Irvine in the South, and from Oxnard in the West to Victorville in the East. It is classified by Carnegie as a Community-Engaged University.

Campus Culture

The University of La Verne was founded by members of the Church of the Brethren, a small protestant denomination founded in 1708. While the University no longer has official ties to the Church of the Brethren, the University continues to be shaped by Brethren values of service, community, hospitality, social justice, peacemaking, and humility. The Church of the Brethren is one of the three historic peace churches, known for its commitment to pacifism. The University continues to honor and appreciate its pacifist roots, encouraging the community to ask difficult and enduring questions about peacemaking.

Today, the University has a federal designation as a Hispanic Serving Institution (HSI) with 40 percent of the student population identifying itself as Hispanic/Latino, 55 percent students of color, 10 percent international students, and a large proportion of first-generation students. The University has a strong commitment to diversity and equity and places a high priority on creating an environment that supports the growth and success of underrepresented and underserved populations. The University seeks to widen access to higher education, provide transformative education, and prepare students to have career and community success.

 

The Position

Reporting to the Academic and Student Affairs unit of the University under the leadership of the Provost and Vice Provost and participating as a member of University Management Council, the university registrar is expected to be an experienced, strategic, and visionary leader who is responsible for directing all student records and academic policy operations within the complex ULV organization.  The university registrar is a member of the academic leadership team, working in collaboration with the Provost, Vice Provost, the academic deans, and faculty governance to develop university wide standards, policies, and strategic initiatives that promote degree completion. The university registrar supervises all academic record functions for all ULV students past and present, administers academic policies and procedures, and provides exceptional academic services to students, faculty, staff, and external constituencies.  In addition, the university registrar interprets, implements, and ensures adherence and compliance with academic policies as mandated by faculty governance structures and by external governmental agencies.

Responsibilities of the Position

 The university registrar is directly responsible for:

  • all operations including registration, grade posting and auditing, transcript requests, building the schedule of classes, and classroom management;
  • all academic record functions, including transcription of coursework, updating student records, evaluating transfer units, conducting degree audits, and clearing students for commencement;
  • all technical processes required to manage and maintain all student academic records and development and maintenance of the University’s official student record system in Banner;
  • completion of reports and communications to all external agencies, including DOE, Clearinghouse, VA, and other governmental or sanctioned agencies;
  • ensuring that the university community is trained and follows FERPA and other federally- mandated regulations; and
  • hiring, training, supervision, and professional development of a staff of 14.

Characteristics of the Successful Candidate

A master’s degree and significant documented progressive experience in all areas of registration and records management and operations as well as staff management within a registrar’s office are required. In addition, expert knowledge both as a user and developer of new processes and technology will be expected of the university registrar. Experience with Banner is strongly desired, as is experience with implementing new technology software related to academic records and classroom scheduling.  Substantial senior leadership experience demonstrating excellent interpersonal, communication, staff management, problem-solving, and decision-making skills will be expected of the university registrar.

In addition to the minimum requirements of the position, the ideal candidate should be an experienced leader who is familiar with a complex institution and is capable of managing challenging and complex situations, interpreting and enforcing policies, and contributing at both a strategic and tactical level to the campus at large. An understanding of the interfaces of a variety of software systems with the institution’s Banner system will assist in the management of the office as well as the forward momentum of the department and the institution.

In addition to the minimum stated qualifications, stakeholders also indicated that the following personal characteristics would be beneficial to the success of the next University Registrar:

  • One who is collegial and cooperative with all constituents, including students, staff, and faculty members;
  • One who is, at all times, student-focused and desires to provide excellent customer service;
  • One who has credibility and will be empowered to make decisions;
  • A problem-solver and a good listener;
  • One who is flexible but also capable of saying “No” when necessary;
  • One who is competent and confident, but also caring and compassionate, particularly with students;
  • One who is fair with institutional policies and procedures across the board;
  • One who is open to hearing about current student needs or trends;
  • One who will accept coaching, mentoring, and the transfer of “institutional understanding” from current academic affairs staff members;
  • One who knows how to ask why things are being done in a particular way and can then graciously make recommendations as needed for changes;
  • One who is technologically very savvy and understands the complex organizational, campus, and calendar structure at ULV;
  • One who will lead the conversations with the Academic Affairs and Enrollment Management areas to enhance policies and procedures in order to create efficiencies;
  • One who has the authority to make changes and recommendations;
  • A multi-tasker; one who works well under pressure and is confident;
  • One who understands that ULV has multiple stakeholders, sometimes with competing interests, and who can gracefully acknowledge the needs of diverse constituents;
  • One who has a record of sensitivity with particular student issues;
  • A listener at all levels;
  • A strategic manager who can see the big picture and offer guidance in promoting efficiencies;
  • A manager who is approachable and promotes professional development for the staff at the local, regional, and national levels;
  • One who is resourceful, trust-worthy, and has both personal and institutional integrity;
  • One who will never put the institution at risk, but will also work to advance it through the use of technology;
  • One who knows how to work in the gray areas and is decisive;
  • Because the Registrar’s Office is highly regarded throughout the institution, one who will serve as a strong voice in the discussions about academic programs;
  • One who is very attentive and organized and understands the importance of transfer credits and efficiencies in communicating to students regarding their transfer credits;
  • One who is politically savvy and tactful and maintains a passion for the profession as well as a passion for the students and the mission of the University of La Verne; and
  • One who can set deadlines and adhere to them while encouraging others to do so as well.

History of the Position

The current University Registrar has announced her retirement as of March 1, 2019, after a career at ULV that has spanned more than 30 years. The role of a university registrar has expanded greatly throughout the years to include much more than scheduling of classes, transcript fulfillment, and grade input. ULV is seeking candidates who will strategically work with the academic and administrative sides to direct all student records and academic policy operations within the complex ULV institution, which has nine regional campuses and offers classes on multiple calendars in degree programs ranging from undergraduate through doctoral levels. Increasingly, reliance on technology to provide efficient and effective customer service to all students and faculty members while interpreting, implementing, and ensuring adherence and compliance with academic policies as mandated by faculty governance structures and external governmental agencies has become the role of the university registrar.

Likely Opportunities, Priorities, and Challenges of the Position

There are several aspects of the role of university registrar in which the new professional will need to be prepared to lead. These include:

  • Build on and increase the Office of the Registrar’s commitment to a student-centered approach in delivering services. The new registrar will be expected to embrace and operationalize ULV’s culture of empathy and appreciation for the student experience.
  • Transform the office into a data-driven entity that uses technology resources in a sophisticated and nimble manner for registration, classroom scheduling, development of the course catalog, and internal and external reporting as required and as requested.
  • Build a strong, high functioning team that is poised to support one another as the office has experienced transitions in the staffing structure.
  • Establish collaborative and mutually beneficial relationships with the Provost’s team, academic leadership, as well as administrative leadership in support of the University’s enrollment and retention goals.
  • Elevate the positioning of the Registrar’s Office as an expert student services, success, and retention resource, and not solely a behind-the-scenes transactional operation.
  • The next University Registrar must possess a broad and deep understanding of national best practices regarding academic policy and student records, maintaining at all times the security and accuracy of student records. A deep affinity for technology, automation, and innovation will help to ensure the incumbent’s success at ULV.

Measures of Success for the Position

At appropriate intervals after joining the University of La Verne, the following items will define success for the new University Registrar. The Registrar will have:

  • developed positive and productive working relationships with academic affairs and all faculty as well as other key campus partners within the first three to six months;
  • reviewed, observed, and assessed the current staffing structure in the office and provided recommendations for improvements/additional staffing;
  • implemented strategy to develop current institutional technology to increase efficiency and prompt delivery services to all students;
  • reviewed and assessed additional software that could potentially  enhance service to students and faculty members; and
  • reviewed and assessed current departmental processes regarding all student and faculty requests, and made changes to more efficiently serve constituents, including students, faculty, peer administrators as well as senior administrators.

Institution & Location

Institutional Background

The University of La Verne is a private not-for-profit university located in La Verne, California, United States, about 35 miles east of Los Angeles.

The university was founded in 1891 as Lordsburg College by members of the Church of the Brethren. Both the college and the agricultural community were renamed La Verne in 1917.

Through the next three decades, campus facilities multiplied fourfold, the Board of Trustees became independent of church control, and enrollment surged. In the 1960s, the college awarded its first master’s degree, and in 1979, it conferred its first doctorate. In 1969, La Verne began offering degree programs off campus, and the following year it opened the College of Law.

The college reorganized in 1977 as the University of La Verne before founding regional campuses in Irvine (1981) and Burbank (1983). A decade later, campuses in Oxnard, Ontario, and Victorville followed, and in 2000 a separate campus for the College of Law was also established in Ontario. To further improving access and services for students, the university later developed a presence in both Bakersfield and Victorville.

Today, the University of La Verne is dedicated to the belief that a quality, values-based education enriches the human condition by engendering community engagement, scholarly accomplishment, and professionalism.

Throughout the past decade, La Verne has renovated or newly constructed more than half of its buildings and it completely developed the core of its La Verne campus. Some of the latest projects include a new residence and dining hall, state-of-the-art parking complex for more than 900 vehicles, the Johnson Family Plaza, and two LEED- certified buildings – the Sara and Michael Abraham Campus Center and Vista La Verne Residence Hall. The university has also developed Campus West, a new athletics complex for baseball and softball, while remodeling the Sports Science and Athletics Pavilion.

University of La Verne is dedicated to the belief that a quality, values-based education enriches the human condition by engendering community engagement, scholarly accomplishment, and professionalism. Along with encouraging diversity, the university focuses on the individual as evidenced in its student/faculty ratio of 15:1. Professors are personally engaged and committed to helping students achieve their academic and professional goals.

Classified by Carnegie as a Community-Engaged University, La Verne is composed of the College of Arts and Sciences, the College of Business & Public Management, the LaFetra College of Education, the College of Law, and Regional & Online Campus (ROC) programs.

The University has a federal designation as a Hispanic Serving Institution (HSI) with more than 40 percent of the student population identifying as Hispanic/Latino. The University has a strong commitment to diversity and places a high priority on creating an environment that supports the growth and success of underrepresented and underserved populations.

About La Verne, CA

Founded in 1887 and incorporated in 1906, La Verne is nestled in the foothills of the San Gabriel – Pomona Valleys. La Verne is situated approximately 35 miles east of Los Angeles and has a population of over 33,000. Although La Verne is located in metropolitan Los Angeles County, it is a “close-knit” community which has been able to retain its “small town” traditions and virtues. With eight mobile home parks and three large retirement communities, La Verne has a significant senior citizen population. In addition, due to an influx of new upscale housing during the past two decades, La Verne also enjoys a large clientele of school-age youth. The City provides a full range of services including police, fire, water, streets, planning, parks, and community services. La Verne is a well-balanced residential community which includes a good mix of commercial and industrial uses as well as the University of La Verne, an airport, and fine public and private schools.

The University of La Verne’s main campus is located on the eastern edge of Los Angeles County, about 35 miles from downtown Los Angeles. It lies on the northwest edge of the Pomona Valley at the foothills of the San Gabriel Mountains. The University’s 38-acre campus is located in the city of La Verne’s historic Old Town district.

For more information, visit the Chamber of Commerce at http://www.lavernechamber.org/.

 

Vision

The University of La Verne will be nationally recognized for its enriching and relevant educational experience, which prepares students to achieve more than they ever imagined.

University Mission

The University of La Verne offers a distinctive and relevant educational experience to a diverse population of traditional-age, adult, and graduate learners, preparing them for successful careers and a commitment to life-long learning across the liberal arts and professional programs.

Core Values of the University of La Verne

  • Ethical Reasoning: The university affirms a value system that actively supports peace with justice, respect of individuals and humanity, and the health of the planet and its people. Students are reflective about personal, professional, and societal values that support professional and social responsibility.
  • Diversity and Inclusivity: The university supports a diverse and inclusive environment where students recognize and benefit from the life experiences and viewpoints of other students, faculty, and staff.
  • Lifelong Learning: The university promotes intellectual curiosity and the importance of lifelong learning. It teaches students how to learn, to think critically, to be capable of original research, and to access and integrate information to prepare them for continued personal and professional growth.
  • Civic and Community Engagement: The university asserts a commitment to improving and enhancing local, regional, and global communities.

2020 Strategic Vision

The 2020 Strategic Vision was developed by consensus to build and guide the University of La Verne’s educational excellence on curricular and co-curricular levels. Its four initiatives form the next essential steps in the progress and success of the institution:

  • Achieving Educational Excellence (curricular and co-curricular)
  • Strengthening Human and Financial Resources
  • Heightening Reputation, Visibility, and Prominence
  • Enhancing Facilities and Technology

The strength of the 2020 Strategic Vision comes from the collaborative efforts that created it. Beginning in 2011, students, faculty, staff, alumni, and trustees came together to provide input on the initial groundwork; two years later, the fully-formed plan launched. The time and commitment that went into the project makes it one of the most comprehensive plans ever undertaken at the University of La Verne.

“In the history of the university, I do not believe that the Board of Trustees ever engaged in a process to the degree they were in this one,” said Dr. Richard Simpson, professor of strategic management and chair of the 2020 Strategic Vision Steering Committee. “For nearly one and a half years, they heard what the stakeholders were saying and reacted to it all by providing their own inputs.

“At the end of the day, we had as much consensus from top to bottom and bottom to top as is possible in such an effort. People understand who we are, where we are going, and why.”

The 2020 Strategic Vision — to paraphrase ice hockey legend Wayne Gretzky — puts the University of La Verne “where the puck is going to be.” As a university, we designed this plan to meet the future needs of our students and our local and national community. It is our blueprint for educating future nation and global leaders.

For a more detailed look at the 2020 Strategic Vision, visit https://laverne.edu/2020-vision/

Leadership

Dr. Devorah Lieberman, President

Dr. Lieberman, the University of La Verne’s 18th and first female president, brings more than 30 years of higher education experience, scholarship, and leadership to the institution. Since taking office in 2011, she has contributed to the well-being of the university’s students, the scholarly activity of the faculty, and the vitality of the surrounding community while also advocating for engagement, inclusivity, and respect among all.

Lieberman is dedicated to three values: educating and cultivating future leaders, promoting inclusivity and diversity, and leading by example with integrity.

Under her leadership, the University of La Verne launched the La Verne Experience (LVE), a curriculum where students connect deeply with each other, with faculty, with staff, and with the greater community. Through the La Verne Experience, students “major in a mission”.

Additionally, President Lieberman is leading the university’s efforts to better serve underrepresented, low-income, and first-generation students. As a federally designated Hispanic Serving Institution, the University of La Verne’s student body reflects the demographic and socio-economic diversity of Southern California.

Lieberman is president of the executive committee of the Coalition of Urban and Metropolitan Universities. She was named President of the Year in 2015 by the Association of College Unions International (ACUI) for supporting an inclusive and engaged campus community. She is one of 13 national scholars invited to participate in the Project on the Future of Higher Education; was named the 2000 Oregon Professor of the Year by the Carnegie Foundation for the Advancement of Teaching; and received the 1999 Distinguished Faculty Award from the Portland State Alumni Association. While chairing the statewide Board of Directors for the Oregon Council for Hispanic Advancement (OCHA), Lieberman received OCHA’s 1995 Si Se Puede Award and its 1998 Amistad Award, as well as the 2003 Las Mujeres de la Raza Award from the Portland State students and the City of Portland.

From 2004 to 2011, Lieberman served as provost and vice president for Academic Affairs at Wagner College in New York. There, she led the strategic development of Civic Innovations, a multi-year effort that served to connect students with community engagement activities.

Lieberman earned her bachelor’s degree in Communication Studies from Humboldt State University (‘75), a master’s degree in Intercultural Communication from San Diego State University (‘77), and a PhD in Intercultural Communication and Gerontology from the University of Florida (‘84). She and her husband Roger Auerbach have two daughters, Alicea and Emery.

Dr. Jonathan Reed, Provost and Vice President, Academic Affairs

Prior to his appointment as provost, Jonathan Reed served the university as dean of the College of Arts and Sciences. He is a leading authority on the archaeology of early Christianity and has conducted research at the Albright Institute for Archaeological Research in Jerusalem, the American Academy in Rome, and the American School of Classical Studies in Athens. He is a professor of religious studies at La Verne and has been on the research council of Claremont Graduate University’s Institute for Antiquity and Christianity.

Dr. Beatriz Gonzalez, Vice Provost and Chief Diversity Officer

Beatriz Gonzalez is the chief diversity officer, vice provost, and professor of educational counseling at the University of La Verne. Gonzalez’ role underscores a unified approach to the retention of students, faculty, and staff with an intentional focus on diversity, equity, and inclusion. Within this integrative structure, the offices reporting directly to Gonzalez include: Wilson University Library, Center for Advancement of Faculty Excellence, Office of Religious & Spiritual Life, La Verne Experience, Academic Support & Retention, Office of Civic and Community Engagement, Student Affairs, and Sponsored Research & Programs.  Formerly, as vice president for planning and enrollment at St. Thomas University, Gonzalez had oversight of strategic planning, annual planning and assessment, institutional research, enrollment management, athletics, emergency management, and student affairs.

The Academic Program

At the University of La Verne, one’s education extends far beyond the classroom and even graduation. Through experiential learning, La Verne students continue to grow personally and professionally years after degree completion. Programs are offered at the main La Verne campus, online, and at several regional campuses at both traditional and accelerated paces, so students can pursue degrees in a variety of formats and time frames.

La Verne students are made up of traditional undergraduates, as well as graduate, adult, and online learners. The average student-faculty ratio is 15:1 and 66% of classes have no more than 19 students, which allows professors to focus on putting the student first. La Verne faculty are experts and renowned scholars that work closely with students, many times one-on-one, to provide personal attention.

In addition to the main campus, University of La Verne also has regional campuses in Bakersfield, Burbank, Irvine, Ontario, Oxnard, and Victorville. Classes at regional campuses are accelerated and flexible, with most courses meeting in the evenings and on weekends. Many programs are also offered online, giving adult learners even more options to earn a degree while still working. La Verne also offers degrees at Vandenberg AFB and Point Mugu NAS military centers and at select community colleges.

La Verne’s approach to scholarship and education is best captured by the phrase “theory and practice.” We believe that a university can play a transformative role by bridging the gap between the abstract role of academic theory and the world of practical problems. Our faculty brings an academic perspective to these real-world problems and integrates it into both research and teaching.

La Verne’s Colleges

The College of Arts and Sciences

The College of Arts and Sciences (CAS) engages undergraduate students in over 50 majors, minors, and certificate programs, as well as two master’s degrees and a doctorate in clinical psychology. Close student-faculty relationships help students discover and develop their talents. The Psy.D. program is accredited by the American Psychological Association and its faculty members are known nationally for their research and publications.

The College of Business and Public Management

The College of Business & Public Management (CBPM) includes undergraduate programs in business, public administration, and health management as well as master’s degrees in business, organizational leadership, health, and public administration (NASPAA accredited) and a doctoral degree in public administration (D.P.A.). The CBPM offers a broad-based management education that emphasizes the application of theory to management practice and builds the conceptual skills and core values its students need to become effective leaders and managers in business and public management. Its years of providing a curriculum that focuses on effective decision-making and acquiring knowledge that is relevant to today’s challenging global environment has earned the college an excellent reputation within the business, public administration, and professional communities. In addition, it has a proud tradition of engaging students in case studies of regional businesses to examine market analysis and business plans.

The LaFetra College of Education

The LaFetra College of Education (LFCE) includes undergraduate programs in education as well as several master’s degrees and a doctorate degree (EdD). The LFCE develops outstanding leaders and education professionals, caring individuals who impact instruction on all scholastic levels. Operating under four guiding principles—caring, excellence, leadership, and diversity—LFCE creates exceptional learning opportunities that foster intellectual, ethical, and social responsibilities within its students, instilling the knowledge, skills, and disposition in each to imagine, explore, and design the future. It established institutes that encourage dialogue in the fields of child development, educational policy, and school reform. An innovative, customized assessment program lays the foundation for LFCE’s effort to achieve accreditation from the National Council for Accreditation of Teacher Education (NCATE).

The College of Law

The College of Law (COL) is located on its own campus in Ontario, California. The COL offers a rigorous academic program for its JD that provides a solid foundation in legal theory, lawyering skills, analytical thinking, and ethics and professionalism—areas critical to the modern practice of law. Both curricular and co-curricular programs are structured so that a student’s legal education is grounded in the real world, preparing future lawyers to put the law to work. The College of Law has produced a substantial body of scholarship with national and global recognition. The University of La Verne Law Review holds an annual symposium that brings law professors from across the country to the COL campus.

The Student Body

La Verne’s student ethnicity and diversity statistics include 44.5% Latino/Hispanic, 19.5% Caucasian, 5.8% African American, 4.4% Asian American/Pacific Islander, 0.7% American Indian/Alaska Native, and 25.1% Other identities. The university is recognized by established Federal standards as a Hispanic Serving Institution (HSI) with a diverse community of students, 58% of whom declared themselves minority. Graduation rates for African American and Hispanic students are typically 15-20% above the national average, due in large part to the engagement of the faculty.

Along with encouraging diversity, La Verne focuses on the individual, as evidenced in its 15:1 student/faculty ratio. Professors are personally engaged and committed to helping students achieve their academic and professional goals. More than 70% of students receive some form of financial aid. The average undergraduate recipient of financial aid has a package of $29,286.

The University has a long history of commitment to service. For more than 50 years, La Verne has sponsored a Summer Service program that partners with non-profit organizations in which students serve in various capacities. In addition, all undergraduates fulfill a community service requirement, while community engagement takes place in courses and through student clubs and organizations.

Benefits Overview

The University of La Verne offers employees competitive compensation, a comprehensive health and welfare plan and a mandatory defined contribution retirement plan – Internal Revenue Code 403(b). All eligible employees must participate in the retirement plan as a condition of employment. Eligible employees are required to make a 5 percent contribution to the plan. The University of La Verne will make a 10 percent contribution to employees’ retirement accounts. With respect to vesting, for employees hired on or after January 1, 2004, University contributions are fully vested upon completion of 3 years of employment. Regular university employees may also take advantage of the tuition waiver program and take classes toward a degree or for professional enrichment.

For a complete summary of benefits offered at the University of La Verne, please contact Kendra Dane, search associate, at ked@spelmanjohnson.com.

 

Application & Nomination

Application and Nomination
Review of applications will begin immediately, and continue until the position is filled. To apply for this position please click on the Apply button, complete the brief application process, and upload your resume and position-specific cover letter. Nominations for this position may be emailed to Kendra E. Dane at ked@spelmanjohnson.com. Applicants needing reasonable accommodation to participate in the application process should contact Spelman Johnson at 413-529-2895.

Visit the University of La Verne website at: https://laverne.edu

The University of La Verne is an equal opportunity employer and does not discriminate against for employment or employees on any basis prohibited by state and federal law.