Responsibilities of the Position
Reporting to the chancellor, the vice chancellor and chief human resources officer (VC/CHRO) will support the mission of the University of Massachusetts Amherst (UMass) flagship campus by providing effective human resources programs and services. The VC/CHRO provides oversight and strategic leadership in the areas of talent acquisition and recruitment (selection and retention), compensation, human resources business partnerships, employee engagement initiatives, education and staff training/development, employee and labor relations, and other centralized day-to-day human resources operations so that centralized human resources services are fully engaged and consistent. In addition, the VC/CHRO will provide leadership and guidance to the institution’s 11 collective bargaining units representing over 90 percent of University employees. This position works across and with all of the campus’ decentralized human resources offices to transform the human resources function into an effective, strategic resource on campus with a true client service delivery model.
The VC/CHRO oversees between six and eight (6-8) direct reports and a dedicated staff of 76 with an annual budget of $6.4M.
- Establish the strategic direction for human resources by providing vision, leadership, strategic planning, and oversight in alignment with the University’s mission and strategic priorities.
- Collaborate with senior campus leadership and constituents at all levels of the institution to translate the goals and initiatives of the University into human resource strategic and operational plans.
- Cultivate a strong, results-oriented, data-supported, and respected human resources team that is proactive, operationally excellent, and viewed by the University as highly competent, collaborative, supportive, efficient, and innovative.
- Define and implement a transformative human resources services delivery model that implements best practices, adopts technology advancements, updates legacy business practices, and improves communication channels with decentralized areas to deliver the highest quality customer service experience to campus constituents.
- Promote diversity, equity, and inclusion in the workplace and reinforce the campus commitment toward inclusive excellence; oversee employee retention programs that engage and retain a competent and diverse workforce; promote and support an increase in diverse talent at all levels at the University and be proactive in implementing and maintaining effective processes to develop a broad and diverse pool of talent.
- Lead the development and implementation of university-wide organizational development and training initiatives, compensation, performance management, employee relations, and the management of human resource systems and analytics to advance the University as an employment destination of choice.
- Manage and lead labor relations with 11 unions, including the negotiation of collectively bargained contracts in conjunction with the system office and other campuses as necessary; represent the campus’ interests in achieving fair and balanced agreements between management and the workforce.
- Represent the campus on all human resource matters in policy decisions with the UMass system office and state employment boards; chair and serve on committees; and participate in drafting reports, strategic and capital plans, and position papers.
- Ensure and maintain professional responsibility and stewardship of the University by adhering to ethical standards of professional conduct; act in a manner consistent with the University’s mission and core values of learning, community, diversity, responsibility, integrity, and quality comprehending and applying all University and departments policies, procedures, and legal requirements relevant to competently fulfilling the role of VC/CHRO.
- Provide strategic consultation and guidance to all levels of administration, faculty, and staff concerning sensitive human resource matters with a high degree of confidentiality, integrity, ethics, initiative, and sound judgment.
- Collaborate with the Office of Equal Opportunity and carry out responsibilities with respect to Title IX and other compliance requirements; possess a thorough knowledge of federal and state employment-related laws and regulations.